Top 519 Customer service representative Jobs in Caledonia, Wi

Customer Specialist
Components Company Inc —Brookfield, WI
- $60,000 - $75,000 a year
- Full-time
- 5 years
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Service Hiring Event
Uline —Kenosha, WI
- $26 - $38 an hour
- Multiple hires
- In person
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
12d
Webstore & Client Account Coordinator
Olive Promotions —Brookfield, WI
- $20 - $30 an hour
- Part-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
6d
Customer Service Management Trainee
Uline —Kenosha, WI
- $29 - $34 an hour
- Full-time
- Pass drug screening
- Bachelor's degree
- Leadership
- Paid holidays
- Health insurance
5d
Field Onboarding Senior Specialist
Northwestern Mutual —Milwaukee, WI
- $65,440 - $112,920 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Flexible schedule
9d
Customer Service Representative
Uline —Racine, WI
- $27 - $32 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Customer Service Representative
FAIT Distribution —Burlington, WI
- $24 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Customer Support Specialist
Uline —Racine, WI
- $27 - $32 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Customer Service Representative
Uline —Kenosha, WI
- $27 - $32 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Customer Support Specialist
Uline —Pleasant Prairie, WI
- $27 - $32 an hour
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Administrative Assistant / Customer Service Coordinator
Rinvio —Racine, WI
- $22 - $24 an hour
- Full-time
- Hybrid work
- Office
- Entry level
Quick Apply
Optical Customer Service Associate
Pearle Vision Oak Creek —Oak Creek, WI
- $16 - $22 an hour
- Part-time
- Private practice
- Computer literacy
- Merchandising
Quick Apply
Client Success Representative (Remote)
Demand.com —Milwaukee, WI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative
ND Paper —Sturtevant, WI
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Consultant - Inbound (Part Time)
We Energies (WE) —Pewaukee, WI
- $25.29 - $32.05 an hour
- Part-time
- Travel
- US work authorization
- Typing
Customer Support Center Representative
WaterStone Bank SSB —Oak Creek, WI
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Quality Heating, Cooling, Plumbing & Electric —Milwaukee, WI
- $20 - $28 an hour
- Full-time
- Computer literacy
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
5d
Dispatcher/Customer Service Representative
The Thielmann Group —New Berlin, WI
- $20 - $25 an hour
- Full-time
- Background check
- Typing
- In-person
Quick Apply
Office Communications Associate
State of Wisconsin - Health Services —Union Grove, WI
- $21.05 an hour
- Temporary
- Background check
- Microsoft Outlook
- Current TB test
5d
Service Coordinator
Viking Plumbing —Oak Creek, WI
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- 401(k)
Quick Apply
1d

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Customer Specialist

Components Company Inc
Brookfield, WI

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Blueprint specification interpretation
High school diploma or GED
Attention to detail
Problem-solving
Organizational skills
Time management

Full Job Description

About CCI

Components Company Inc. (CCI) is an innovative leader in the supply of component parts and assemblies, along with light manufacturing, kitting, auto-bagging, custom packaging, and Just-In-Time shipping. Founded in 1934, the organization continues to grow and is a full-service, value-added manufacturing, sourcing, and distribution company. CCI has been proudly ISO certified since 2001.

Summary of Role

The Customer Specialist serves as the frontline liaison between Components Company and its customers. The Customer Specialist’s primary role is to ensure customer satisfaction by addressing customer inquiries, resolving issues, and providing product or service information. This role coordinates all customer-related activities by receiving, entering and processing customer orders. The Customer Specialist has extensive and direct customer service responsibilities including creating and maintaining relationships with customers, suppliers, and internal departments.

Key Responsibilities

· Respond promptly and professionally to customers’ inquiries via phone, email or direct visits

· Resolves product or service issues by clarifying the customers’ needs, determining the cause and offering appropriate solutions

· Monitors open sales order status to ensure on-time delivery, expediting and working with other staff to solve problems and ensure customers receive parts when desired

· Runs past due sales order report weekly, earnestly resolving any late orders

· Ensures prompt customer quote turnaround through constant communication with quoting team / estimators

· Communicates and executes all customer pricing decisions, including price increases

· Maintains records of customer interactions, transactions, comments, and complaints

· Collaborates with internal teams to escalate and resolve customers’ issues.

· Closely collaborate with the Sales and Customer Support Manager with daily issues

· Provide feedback to improve customer experience and internal processes

· Communicate with quality and production departments to resolve customer issues

· Communicates with external manufacturers rep agencies

· Work within customer portals for orders and information

· Stay up to date on product knowledge, company capabilities, and company policies and system updates.

· Identify opportunities to streamline and automate sales processes, including forecasting, sales order entry, quoting, and other customer-specific requirements.

· Present a positive image of the company

· Other duties as assigned, position subject to change at any time

Qualifications

Education:

· College degree preferred, HS diploma or equivalent necessary

Experience/Knowledge:

· Strong working knowledge and ability to organize and analyze blueprints, bills of material, material and process specifications, and customer quality documentation

· 5-7 years of related customer service experience required. Sourcing, sales, or buying experience helpful.

· Working knowledge of manufacturing systems in a job environment preferred

· Project management experience desired

Skills/Competencies:

· Strong communication skills and active listening skills

· Driven and dependable

· Problem-solving and conflict resolution abilities

· Strong writing and verbal communication skills

· Attention to detail and organizational skills

· Strong prioritization, time management

· Patience, empathy and a customer- first mind set

· Familiarity with CRM systems and customer portals

· Proficient technically in MS Office Suite--especially Excel; ERP, MRP experience strongly desired.

Physical Demands

· Schedule: Monday-Thursday: 7 AM to 4 PM, Friday: 7 AM to 1 PM

· Comfortable working in a changing and busy environment

· Primarily works in an office, with some warehouse interactions with usual noise levels

· Requires sitting, occasionally stooping, standing, bending, walking, some lifting, etc.

Equal Employment Opportunity

Components Company Inc. has a longstanding record of nondiscrimination in employment and opportunity. It is the policy of CCI to follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, religion, creed, national origin, sex, age, ancestry, marital status, disability, veteran or draft status, or any other status protected by state or federal law.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Brookfield, WI 53045 (Required)

Ability to Relocate:

Brookfield, WI 53045: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in caledonia, wi

Customer Specialist

Customer Service Hiring Event

Webstore & Client Account Coordinator

Customer Service Management Trainee

Field Onboarding Senior Specialist

Customer Service Representative

Customer Service Representative

Customer Support Specialist

Customer Service Representative

Customer Support Specialist

Administrative Assistant / Customer Service Coordinator

Optical Customer Service Associate

Client Success Representative (Remote)

Customer Service Representative

Customer Consultant - Inbound (Part Time)

Customer Support Center Representative

Customer Service Representative

Dispatcher/Customer Service Representative

Office Communications Associate

Service Coordinator

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