Top 953 Remote shipping Jobs in California

Customer Experience Associate
Thuma —San Francisco, CA
- $20 - $28 an hour
- Weekends as needed
- Remote
- Hospitality
- 1 year
- Communication skills
- Paid parental leave
- Paid holidays
14d
Returns Coordinator - Hybrid Remote
Bob's Discount Furniture LLC —San Bernardino, CA
- $18 - $22 an hour
- Overtime
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- On-the-job training
Quick Apply
Online Thrift Store Assistant – ThriftDope
ThriftDope —Los Angeles, CA
- From $20 an hour
- Part-time
- Hybrid work
- Fair chance
- In-person
- Entry level
Quick Apply
8d
Case Manager - Rare Disease - BKEMV- West Coast Remote
Amgen —Los Angeles, CA
- $81,851.60 - $110,740.40 a year
- Remote
- HIPAA
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
1d
The UPS Store Instructional Design Videographer Specialist - San Diego (Remote)
UPS —San Diego, CA
- $31.05 an hour
- Full-time
- Microsoft Excel
- Data analysis skills
- Mid-level
- Health savings account
- AD&D insurance
6d
Customer Service Associate, Ecom
Nordic Naturals —Watsonville, CA
- $20 - $22 an hour
- Remote
- Spanish
- English
- Microsoft Office
Quick Apply
1d
Flight Test Operator
Pyka —California
- $34.50 - $45.00 an hour
- Full-time
- Mid-level
- 1 year
- Communication skills
- Paid holidays
- Health insurance
7d
Customs Brokerage Coordinator
FedEx Logistics —Gardena, CA
- $22.64 - $31.70 an hour
- Full-time
- Microsoft Outlook
- Customer service
- High school diploma or GED
- Paid training
- Health insurance
5d
Remote BigCommerce Developer
Coalition Technologies —California
- $17 - $35 an hour
- Full-time
- Remote
- English
- Mid-level
- 2 years
- Profit sharing
- Health insurance
8d
Strategic Communications Manager - Remote
Global Energy Monitor —Covina, CA
- $106,483.55 a year
- Full-time
- Remote
- 5 years
- English
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
Lead Fixture Purchasing Agent
Ross Stores —Dublin, CA
- $81,000 - $121,800 a year
- Remote
- Mid-level
- Microsoft Office
- Analysis skills
Regional Sales Administrator- Remote Pacific Time Zone
Nidec Motor Corporation —San Jose, CA
- $80,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
Senior UX Designer - Remote
Cedars-Sinai —Los Angeles, CA
- $109,304.00 - $174,886.40 a year
- 8 hour shift
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
Top Stylist Product Coordinator
Neiman Marcus —Los Angeles, CA
- $61,000 - $79,000 a year
- Full-time
- Remote
- Merchandising
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
8d
Inventory Control Coordinator
Simpson Strong-Tie Company Inc. —Stockton, CA
- $30.77 - $49.23 an hour
- Full-time
- Pass drug screening
- Office
- Microsoft Office
- Paid jury duty
- Health insurance
Quick Apply
Ocean Freight Operations Coordinator - Import
Toll Group —Los Angeles, CA
- $22.88 - $38.94 an hour
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
3PL Client Operations Specialist
Product Society —North Hollywood, CA
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Warehouse
Quick Apply
Shipping/Receiving Clerk
Gnostech —San Diego, CA
- $21.63 - $24.04 an hour
- Hybrid work
- Forklift
- High school diploma or GED
- Warehouse
Onsemble Full-Stack Engineer- Fully Remote
Hajoca Corporation —California
- $150,000 - $160,000 a year
- Full-time
- Remote
- Pass drug screening
- System design
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
10d
Product Manager, Logistics
Whatnot —Los Angeles, CA
- $250,000 - $405,000 a year
- Full-time
- 7 years
- Mid-level
- Product management
- Paid parental leave
- Health insurance

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Customer Experience Associate

Thuma
San Francisco, CA

Apply Now

Job Details

Full-time
$20 - $28 an hour
14 days ago

Benefits

Stock options
Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

Hospitality
Customer records maintenance
Email customer support
Phone communication
Logistics customer service
Shipment tracking for distribution operations
Slack
Shopify
Managing clients in a customer support role
Records management
Freight shipment tracking
Customer service through social media
Customer engagement
Customer support
Order tracking
Order inquiry handling
1 year
Cross-functional collaboration
Communication skills
Email support
Entry level
Cross-functional communication
Customer data entry

Full Job Description

The Thuma team is looking for a Customer Experience Associate to join our effective, lean, quickly growing team. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

As a Customer Experience Associate, you'll deliver exceptional 6-star service to our customers, creating a luxurious and seamless experience. You'll remove obstacles, provide support, and make empowered decisions to "do the right thing." This role is perfect for a polished individual passionate about service, design, and bedroom furnishings.

Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This role is flexible and can be based in San Francisco or remote. The schedule for this position is Saturday through Wednesday. Applicants must be able to work weekends.

You Will

Address customer inquiries promptly and accurately within our SLA.
Deliver an unparalleled 6-star customer experience through our various channels, such as email, phone, and social media.
Track order statuses, resolve service issues, and coordinate with shipping carrier companies as needed.
Collaborate with cross-functional teams to find solutions and exceed customer expectations.
Maintain detailed and accurate records of customer interactions, flagging trends to identify opportunities for improvement.
Build brand loyalty and drive revenue by staying up to date about all products, services, policies, pricing, delivery times, and marketing promotions.
Meet individual and team goals and metrics weekly.
Be present and communicative on Slack and email.
Report emerging issues or problems to the CX team manager.
Perform other related duties as assigned by the management team.

This Might Describe You

Availability to work occasional holidays.
1-2 years of previous experience in customer support, retail, hospitality, or a similar service role.
Strong communication skills with an inquisitive nature.
Proficiency in working cross-functionally.
Familiarity with Shopify and Gladly is a plus.

Why Join Us

401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
Equity: Participation in employee stock option plan.
Paid Time Off: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work.
Time to Recharge: teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays.
Employee Discount**: 40% off almost all Thuma products.
Cell Phone Stipend: $100 per month to support work-related phone use.
Commute Reimbursement: Up to $150 per month for commuting to our office.
Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.

** Some exclusions may apply

Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.

Who We Are

Thuma is a bedroom lifestyle brand, offering customers Bed Time essentials and amenities designed to celebrate life’s simple pleasures through thoughtful elevated design, quality craftsmanship, and modern convenience.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn.

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.

Apply Now

Refine Your Search

remote shipping jobs in california

Customer Experience Associate

Returns Coordinator - Hybrid Remote

Online Thrift Store Assistant – ThriftDope

Case Manager - Rare Disease - BKEMV- West Coast Remote

The UPS Store Instructional Design Videographer Specialist - San Diego (Remote)

Customer Service Associate, Ecom

Flight Test Operator

Customs Brokerage Coordinator

Remote BigCommerce Developer

Strategic Communications Manager - Remote

Lead Fixture Purchasing Agent

Regional Sales Administrator- Remote Pacific Time Zone

Senior UX Designer - Remote

Top Stylist Product Coordinator

Inventory Control Coordinator

Ocean Freight Operations Coordinator - Import

3PL Client Operations Specialist

Shipping/Receiving Clerk

Onsemble Full-Stack Engineer- Fully Remote

Product Manager, Logistics

I want to receive the latest job alert for remote shipping in california

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