Top 4280 Technical support agent Jobs in California

Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
9d
Technical Support Operations
Rockbot —Oakland, CA
- $70,000 - $100,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
Technical Specialist, Claude Code
Anthropic —San Francisco, CA
- $180,000 - $365,000 a year
- Weekends as needed
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Parental leave
- Flexible schedule
Technical Support Engineer
Blacksmith —San Francisco, CA
- $160,000 - $180,000 a year
- Full-time
- Mid-level
- Paid parental leave
- Health insurance
Purchasing Agent
US Tower —Woodlake, CA
- $70,304 a year
- Full-time
- Mid-level
- Office
- Contracts
Quick Apply
6d
Senior Analyst / Systems Engineer
A² Systems Engineering —El Segundo, CA
- $150,000 - $180,000 a year
- Computer Science
- Engineering
- Senior level
- Paid jury duty
- AD&D insurance
Senior Commissioning Agent
P2S —San Jose, CA
- $115,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Paid training
- AD&D insurance
Quick Apply
7d
Tax Manager
Weber and Company, Inc. —San Jose, CA
- $125,000 - $185,000 a year
- Full-time
- Hybrid work
- Background check
- CPA
- Research
- Continuing education credits
- Paid holidays
Quick Apply
Blow Mold Technician - 50% Travel Req'd - English/Spanish
Petainer Manufacturing USA —Fairfield, CA
- From $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Up to 50% travel
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Salesforce Administrator – Five9 & Revenue Operations
Allegiance Gold —Calabasas, CA
- From $150,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
6d
Senior Ruby on Rails Engineer
SmartFinancial.com —Newport Beach, CA
- $150,000 - $170,000 a year
- Full-time
- Hybrid work
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Systems Engineer Level 2+
TEAM Solutions Group —Santa Barbara, CA
- $33 - $41 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tax Director
Talnt —Woodland, CA
- $180,000 - $270,000 a year
- Full-time
- CPA
- Research
- Office
Quick Apply
E-Commerce Customer Service Agent
Clearly Filtered, Inc. —Rancho Santa Margarita, CA
- $33.50 - $35.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Paid holidays
- Health insurance
13d
Senior Energy Modeler
VCA Consultants —Orange, CA
- $80,000 - $100,000 a year
- Full-time
- Background check
- Management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Dentist
Valley Health Team, Inc. —Huron, CA
- $163,500.00 - $213,330.42 a year
- Full-time
- Background check
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
Senior Application Engineer (Oracle Fusion HCM Applications)
Navy Federal Credit Union —San Diego, CA
- $114,500 - $179,500 a year
- Online Application
- Computer science
- Computer Science
- PMP
- Referral program
2d
Real Estate Agent — Training, Leads & Mentorship Provided
Ponce & Ponce Realty —San Bernardino, CA
- $65,000 - $200,000 a year
- Full-time
- Bilingual
- High school diploma or GED
- Real Estate License
Quick Apply
Customer Care
Noritz America —Fountain Valley, CA
- $20 - $25 an hour
- Monday to Friday
- Pass drug screening
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Entity Tax Preparer
Tax Relief Advocates —Irvine, CA
- $30 - $35 an hour
- Overtime
- CPA
- Salesforce
- Mid-level
Quick Apply

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Customer Service Representative (CSR)

Consensus Cloud Solutions -
Los Angeles, CA

Apply Now

Job Details

$17.87 - $28.85 an hour
9 days ago

Benefits

Employee stock purchase plan

Qualifications

Live chat
Email customer support
Texting/chatbox tools
Phone communication
Salesforce Cloud
Cloud service support
Sales management systems proficiency
Customer support
CRM system proficiency
Technical support via email
Cross-functional collaboration
Client interaction via phone calls

Full Job Description

Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn't otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.

Consensus leads the industry in data exchange solutions and we're only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare's biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.

How you will impact the organization…

The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and make a sale if they have a need for the service. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.

The value you will deliver…

Responsible for customer technical support, calls, and emails efficiently, accurately and in a professional manner using excellent customer service skills.
Responsible for contacting customers in regards to service issues specifically with a view to retaining customers or checking for potential fraud.
Responding to chats and emails as required.
Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
Maintain client work schedule and service level requirements.
Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.
Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.
Report accurately on calls inbound and outbound, record calls and call details on company systems.
Fulfill special project requests, and support porting or HP as required.
Ability to work flexible work hours
Follow up on customer escalations.
Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

2+ years experience in a customer technical support inbound call center environment.
2+ Years experience resolving basic user related technical problems with directions given over the telephone or via email.
Excellent communication skills.
Superior problem solving skills.
Proficiency in Salesforce
Experience resolving basic user related technical problems with directions given over the telephone.
Ability to work both independently and as part of a team is a must.
Cross functional skills in supporting customers via chat and email.
Experience supporting added areas of support functions, examples could include special projects, porting, HP support etc.

You will stand out if you also have…

IOS experience is a plus
HTML experience a plus
Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details…

Location requirements: Fully remote within the U.S.
Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
Technology requirements: Reliable, high speed internet.
Eligible for sponsorship: No.
Security Clearance: This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position. Requirements include (subject to change), but are not limited to, active U.S. Citizenship or green card holder residing in the U.S. for a minimum of 3 years and working location in the U.S.

The compensation for this role is up to $17.87 - $28.85 an hour USD. This position may be eligible for pre-approved overtime. Also included in this package for this position for compensation considerations may also include ESPP, accrued vacation, sick time, holidays and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

We are not accepting agency submissions for this role.

To learn more about us visit consensus.com

Apply Now

Refine Your Search

technical support agent jobs in california

Customer Service Representative (CSR)

Technical Support Operations

Technical Specialist, Claude Code

Technical Support Engineer

Purchasing Agent

Senior Analyst / Systems Engineer

Senior Commissioning Agent

Tax Manager

Blow Mold Technician - 50% Travel Req'd - English/Spanish

Salesforce Administrator – Five9 & Revenue Operations

Senior Ruby on Rails Engineer

IT Systems Engineer Level 2+

Tax Director

E-Commerce Customer Service Agent

Senior Energy Modeler

Dentist

Senior Application Engineer (Oracle Fusion HCM Applications)

Real Estate Agent — Training, Leads & Mentorship Provided

Customer Care

Entity Tax Preparer

I want to receive the latest job alert for technical support agent in california

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