Top 26 It support Jobs in California Md

Associate IT Customer Support Analyst
KBR —Lexington Park, MD
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Health insurance
IT Support Specialist / Desktop Support Technician (Tier 1?2)
CyberLinx Solutions LLC —Leonardtown, MD
- Full-time
- Mid-level
- Windows
Quick Apply
Information Technology Support Technician (2 positions)
St. Mary's College of Maryland —St. Mary's City, MD
- $55,000 - $62,000 a year
- Multiple hires
- Mid-level
- Residential
- High school diploma or GED
TARCES Computer User Support Specialist: Multiple Levels
Torch Technologies —Naval Air Station Patuxent River, MD
- $41,000 - $145,000 a year
- Email
- Background check
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Help Desk Specialist I
Shadow Objects —Naval Air Station Patuxent River, MD
- $15.25 - $17.00 an hour
- Full-time
- 1 year
- Entry level
Quick Apply
End-User Support & Field Services Technician
CyberLinx Solutions LLC —Leonardtown, MD
- Full-time
- Mid-level
Quick Apply
Junior Help Desk Agent (2843)
PSI Pax —Naval Air Station Patuxent River, MD
- Weekends as needed
- Background check
- Word processing
- Research
Help Desk Agent (On-call)(2887)
PSI Pax —Naval Air Station Patuxent River, MD
- Part-time
- Background check
- Word processing
- Research
Desktop Deployment Technician and Asset Manager
St. Mary's College of Maryland —St. Mary's City, MD
- $35 an hour
- Temporary
- Computer science
- Computer Science
- Customer service
NMCI Point of Contact (5232)
SMX —Naval Air Station Patuxent River, MD
- $25.09 - $37.70 an hour
- Microsoft Outlook
- Mid-level
- Office
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NMCI Point of Contact (5381)
SMX —Naval Air Station Patuxent River, MD
- $25.09 - $37.70 an hour
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Field Services Engineer (Tier 2)
CyberLinx Solutions LLC —Leonardtown, MD
- Full-time
- Mid-level
- Windows
Quick Apply
ICT Transition and Support Specialist (ICTSS)
Hui Huliau —Naval Air Station Patuxent River, MD
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Training Systems and Technical Support Specialist (TSTS)
Hui Huliau —Naval Air Station Patuxent River, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
Quick Apply
Technical Project Support Services (TPSS) Landing Page
Bowhead —Naval Air Station Patuxent River, MD
- $45,000 - $175,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Mid-Level User Management (2809)
PSI Pax —California, MD
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
Lead Systems Integrator Technical Support Analyst
BOOST LLC —Naval Air Station Patuxent River, MD
- $90,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- 3 years
Quick Apply
Software Support Technician - MSP Tools & Integrations
Gozynta —United States
- $60,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply

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IT Support Specialist / Desktop Support Technician (Tier 1?2)
CyberLinx Solutions LLC —Leonardtown, MD
This role is responsible for troubleshooting hardware, software, and basic network issues while delivering excellent customer service and timely resolution of…
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End User Support Technician Tier 3
designDATA —Washington, DC
Valid driver’s license, insurance and reliable personal vehicle. 2 years of relevant experience in a technical help desk environment.
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
Quick Apply

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it support jobs near california md

Associate IT Customer Support Analyst

KBR -
Lexington Park, MD

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Job Details

Full-time

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Internal employee customer service
Customer service knowledge base
Online help documentation
Technical Proficiency
Cross-functional communication
Failure analysis

Full Job Description

Title:

Associate IT Customer Support Analyst

KBR — Delivering Solutions, Changing the World.

KBR is a global leader in delivering science, technology, and engineering solutions to governments and top tier commercial clients to overcome tomorrow’s challenges, always maintaining our commitment to Zero Harm. With a full portfolio of services, proprietary technologies and expertise, our approximately 37,000 employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

KBR is seeking an Associate IT Customer Support Analyst to join our Corporate IT team in Lexington Park, MD to provide best-in-class technical support across our Microsoft Windows 10 desktop environment. In this role, you will be a trusted partner to employees at local offices, project sites, and remote locations, ensuring prompt resolution of hardware, software, and peripheral issues in alignment with established service level objectives. You will also collaborate closely with network, security, server, and voice teams to deliver hands-on support, while contributing to office and project site setups, decommissions, and asset management. This position offers the opportunity to apply your problem-solving expertise, improve IT processes, and support high-impact projects in a dynamic, team-oriented environment. This is a full-time, on-site position.

Key Responsibilities:

Stage, prepare, and deploy computers, peripherals, and devices to end users, ensuring accurate configuration and readiness
Provide break/fix support for end-user hardware, including laptops, desktops, workstations, printers, and peripherals
Troubleshoot and resolve software issues across Microsoft Windows 10/11, Office 365, Teams, and other COE (Common Office Environment) applications
Diagnose and resolve authentication issues, including 2FA, certificate, and CAC-related problems
Troubleshoot and resolve printing issues to minimize downtime and user disruption
Facilitate data migration between computers, ensuring secure and accurate transfer of information
Deliver support for virtual desktop environments, ensuring performance and accessibility
Provide technical support for A/V equipment and mission-critical videoconference meetings
Collaborate with network, security, server, and voice teams to support enterprise IT systems and initiatives
Perform high-level network troubleshooting and analysis; Cisco knowledge preferred
Assist with Microsoft server technologies and Dell server hardware as needed
Provide user support for IPT voice technologies and collaboration tools, including Microsoft Teams and Cisco Jabber
Partner with vendors and third-party support teams to resolve complex technical hardware and software issues
Contribute to process improvements and documentation to enhance service delivery and knowledge sharing

Basic Qualifications

Education & Experience:

Bachelor’s Degree and 3+ years of experience. Additional relevant experience may be accepted in lieu of a degree
Must be a US Citizen. Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Strong knowledge of IT operations, responsibilities, processes, and procedures, with the ability to independently resolve technical issues
Proven ability to identify points of failure, bottlenecks, and areas for improvement, driving resolution in collaboration with IT teams
Excellent verbal and written communication skills, including the ability to draft user communications and knowledge base articles
Demonstrated commitment to providing outstanding customer service with a proactive, curious, and solutions-focused mindset
Highly dependable, organized, and accountable, with the ability to work independently while adhering to established guidelines
Effective interpersonal skills with the ability to communicate and collaborate across a wide variety of users and teams
Adaptable and flexible, with the capacity to support business needs across multiple office and project locations
Composed and professional under pressure, with the ability to maintain poise in high-stress situations
Motivated self-starter with a desire to continuously learn and improve technical and professional skills

Preferred Qualifications:

Linux systems administration experience

Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.

Benefits: KBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Apply Now

Refine Your Search

it support jobs in california md

Associate IT Customer Support Analyst

IT Support Specialist / Desktop Support Technician (Tier 1?2)

Information Technology Support Technician (2 positions)

TARCES Computer User Support Specialist: Multiple Levels

Help Desk Specialist I

End-User Support & Field Services Technician

Junior Help Desk Agent (2843)

Help Desk Agent (On-call)(2887)

Desktop Deployment Technician and Asset Manager

NMCI Point of Contact (5232)

NMCI Point of Contact (5381)

Field Services Engineer (Tier 2)

ICT Transition and Support Specialist (ICTSS)

Training Systems and Technical Support Specialist (TSTS)

Technical Project Support Services (TPSS) Landing Page

Mid-Level User Management (2809)

Lead Systems Integrator Technical Support Analyst

Software Support Technician - MSP Tools & Integrations

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