Top 440 Customer support representative Jobs in Cambridge, Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Bilingual Spanish Customer Service Associate - GEICO Braintree, MA
GEICO Local Office - Braintree, MA —Braintree, MA
- $50,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Military
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Representative
National Seating & Mobility, Inc. —Wilmington, MA
- $20 an hour
- Computer literacy
- Office
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
Quick Apply
Customer Service Representative
Mass General Brigham Health Plan Holding Company, Inc. —Somerville, MA
- $19.81 - $28.30 an hour
- Monday to Friday
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Opportunities for advancement
Quick Apply
2d
Client Service Representative – Immediate Start
BrandNest —Boston, MA
- $20 - $30 an hour
- Urgently hiring
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
2d
Student Services Representative
Tufts University —Medford, MA
- $23.00 - $31.70 an hour
- Extended hours
- Hybrid work
- School experience
- High school diploma or GED
- University
Virtual Consumer Service Representative
Lifetime Brands —Medford, MA
- $16 - $17 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote
Blue Cross Blue Shield of Massachusetts —Hingham, MA
- $20.40 an hour
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- Research
- Health insurance
- Dental insurance
12d
Patient Service Representative I - Full-Time Evenings
Tufts Medicine —Boston, MA
- $20.12 - $25.15 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
3d
Ambulatory Services Representative I
Boston Medical Center —Boston, MA
- $20.23 - $24.65 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
Patient Service Representative I - Full-Time, Rotating Schedule
Tufts Medicine —Boston, MA
- $20.12 - $25.15 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
3d
Ambulatory Services Representative III
Boston Medical Center —Boston, MA
- $24.86 - $30.30 an hour
- Full-time
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
Patient Service Representative II (44-Week Position)
Brandeis University —Waltham, MA
- $27.64 - $30.11 an hour
- Full-time
- Vital signs
- BLS Certification
- Mid-level
Tier 2 Support Representative (Boston, MA)
HqO —Boston, MA
- $71,000 - $79,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Client Service Representative
Tandem —Somerville, MA
- $17 - $23 an hour
- Email
- High school diploma or GED
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Veterinary CSR - Manager
Tandem Vet —Somerville, MA
- $25 - $30 an hour
- Full-time
- Mid-level
- In-person
- Medical terminology
Quick Apply
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
9d
Patient Service Representative I - Weekend Overnights & All Holidays
Tufts Medicine —Boston, MA
- $20.12 - $25.15 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
3d

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer support representative jobs in cambridge, ma

Patient Services Representative – Pediatric Primary Care

Bilingual Spanish Customer Service Associate - GEICO Braintree, MA

Customer Service Representative

Customer Service Representative

Client Service Representative – Immediate Start

Student Services Representative

Virtual Consumer Service Representative

Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote

Patient Service Representative I - Full-Time Evenings

Ambulatory Services Representative I

Patient Service Representative I - Full-Time, Rotating Schedule

Ambulatory Services Representative III

IT Support Representative (Local Candidates Preferred)

Patient Service Representative II (44-Week Position)

Tier 2 Support Representative (Boston, MA)

Patient Services Representative

Client Service Representative

Veterinary CSR - Manager

Patient Services Representative Team Lead

Patient Service Representative I - Weekend Overnights & All Holidays

I want to receive the latest job alert for customer support representative in cambridge, ma

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