Top 206 It technician Jobs in Camden Nj

Technical Support Representative
Velopower Inc. —Bellmawr, NJ
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Windows Deployment Technician
IDR Healthcare, LLC. —Philadelphia, PA
- $33 an hour
- Full-time
- Hospital
- Driver's License
- Travel
- Health insurance
- Dental insurance
Quick Apply
7h
IT Support Specialist (Level 2)
Wedgewood Pharmacy —Swedesboro, NJ
- $28 - $30 an hour
- Weekends as needed
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
Nuvem —Sharon Hill, PA
- $31.25 - $36.05 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Disability insurance
- Dental insurance
Quick Apply
Helpdesk Support
Avasek —Mount Laurel, NJ
- $40,000 - $55,000 a year
- Extended hours
- Hybrid work
- Software troubleshooting
- Writing skills
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Desktop Support Technician
Leidos —Philadelphia, PA
- $31 - $35 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
6d
Desktop Support Technician
AMERICAN FURNITURE RENTALS INC —Pennsauken, NJ
- $49,400 - $55,800 a year
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
20h
Help Desk Technician I (Tier 1 Support)
Alanric Food Distributors Inc —West Deptford, NJ
- $50,000 - $60,000 a year
- Full-time
- Office
- Microsoft Office
- Entry level
Quick Apply
IT Support Specialist
VMX Technologies, LLC —Camden, NJ
- $25 - $29 an hour
- Full-time
- Azure
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
2d
IT Technician Permanent Part-time
Camden City Campus —Camden, NJ
- $21,000 - $25,000 a year
- Part-time
- Classroom
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
IT Support Tech I
Axia Women's Health —Voorhees, NJ
- Hybrid work
- Clinic
- Ob/Gyn
- US work authorization
- Health savings account
- Disability insurance
7d
IT Support Representative
Live Nation —Camden, NJ
- Extended hours
- Clean driving record
- Windows
- Driver's License
- Adoption assistance
IT Support Specialist
Mayfront Technologies LLC —Mount Laurel, NJ
- $23 - $26 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- 401(k)
- Paid time off
Quick Apply
NJ - Technical Support Analyst
Radwell International —Willingboro, NJ
- $26.50 - $34.00 an hour
- 8 hour shift
- Office
- Windows
- High school diploma or GED
5d
Service Desk /Help Desk Technician
Two95 International Inc. —Cherry Hill, NJ
- Contract
- Bachelor of Science
- Mid-level
- Windows
Quick Apply
Helpdesk Tier 2
TGIPOWER LLC —Cherry Hill, NJ
- $65,000 - $75,000 a year
- Urgently hiring
- Writing skills
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician Level II
Wedgewood Pharmacy LLC —Swedesboro, NJ
- $29 - $32 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
IT Helpdesk Technician
White Horse Village —Newtown Square, PA
- $30.00 - $33.45 an hour
- Full-time
- HIPAA
- Entry level
Quick Apply
Information Technology Technician (4120)
Center for Family Services —Voorhees, NJ
- $20 - $22 an hour
- Full-time
- Up to 50% travel
- Mid-level
- Windows
- Health insurance
- Dental insurance
IT Support Specialist
It Takes Philly Inc —Philadelphia, PA
- $25.68 - $36.00 an hour
- Contract
- Hybrid work
- Mid-level
- Analysis skills
Quick Apply

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it technician jobs near camden nj

Technical Support Representative

Velopower Inc.
Bellmawr, NJ

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer returns handling
Microsoft Office
Driver's License
Negotiation

Full Job Description

Job Title: Technical Support Associate– Ebike

Department: Customer Service / Technical Support

Position Overview: We are seeking passionate and knowledgeable Technical Support Representatives to join our team to provide top-tier technical support to our bike shop dealers, KOL partners, and end customers. This position is essential in assisting with troubleshooting, resolving technical issues, and providing customer service regarding our ebikes. You will interact with clients via email and calls, manage warranty claims, and help source and purchase replacement parts to ensure customer satisfaction.

Key Responsibilities:

Deliver exceptional customer service with a focus on empathy, professionalism, and problem-solving.
Provide outstanding technical support to customers (includes but not limited to dealers, KOLs, and direct clients) via email, phone, or chat.
Troubleshoot technical issues related to ebikes, focusing on mechanical, electrical, and software concerns.
Assist customers with warranty claims and product returns.
Help clients with parts ordering, ensuring timely fulfillment of necessary parts.
Collaborate with internal teams to resolve product issues and improve customer satisfaction.
Maintain accurate records of all technical support inquiries, resolutions, and customer interactions in our CRM system.
Stay up to date with product updates, new features, and industry best practices to provide the most accurate support.
Educate customers about product features, usage, and maintenance best practices.
Assist with the development and improvement of FAQs, troubleshooting guides, and other self-service resources.
Provide feedback to the product and engineering teams about recurring issues, customer feedback, and product improvements.
Ensure timely follow-up on unresolved issues and escalations, providing customers with clear timelines and resolutions.
Empathy, patience, and a customer-first mindset.

Qualifications:

Proven experience in a technical support or customer service role (2+ years preferred).
Strong knowledge of ebikes, including mechanical systems, electrical components, and battery systems.
Excellent problem-solving skills and a customer-focused attitude.
Ability to work independently and manage multiple tasks.
Strong written and verbal communication skills.
Experience with CRM software (Zendesk, HubSpot, or similar).
Ability to understand and communicate technical concepts clearly to non-technical customers.
Ability to work in a fast-paced, team-oriented environment.
College degree required; Technical or IT certifications a plus.
Knowledge of ebike industry standards and trends is a plus.

Preferred Skills:

Experience with warranty and parts purchasing processes.
Background in working with KOLs or influencers is a plus.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in camden nj

Technical Support Representative

Windows Deployment Technician

IT Support Specialist (Level 2)

IT Help Desk Technician

Helpdesk Support

Desktop Support Technician

Desktop Support Technician

Help Desk Technician I (Tier 1 Support)

IT Support Specialist

IT Technician Permanent Part-time

IT Support Tech I

IT Support Representative

IT Support Specialist

NJ - Technical Support Analyst

Service Desk /Help Desk Technician

Helpdesk Tier 2

IT Support Technician Level II

IT Helpdesk Technician

Information Technology Technician (4120)

IT Support Specialist

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