Top 42 Help desk Jobs in Carolina, Pr

IT Service Desk Technician
ONUVO —San Juan, PR
- $28,000 - $40,000 a year
- Full-time
- Spanish
- English
- US work authorization
- Health insurance
- Paid time off
Quick Apply
IT Help Desk Analyst (Onsite)
OneTrust International LLC —San Juan, PR
- $18 - $22 an hour
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Column Technical Services —San Juan, PR
- Bilingual
- Mid-level
- Office
Quick Apply
2d
IT Specialist
Carlos Albizu University —San Juan, PR
- Online Application
- Computer Science
- Computer literacy
- HIPAA
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing, LLC —Guaynabo, PR
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
IT Support Specialist
Little Caesar Puerto Rico —Humacao, PR
- $600 a week
- Full-time
- English
- Driver's License
- Health insurance
- Paid time off
Quick Apply
1d
Desktop Technician
Artech LLC —San Juan, PR
- $15 an hour
- Contract
- Computer Science
- Mid-level
- Windows
Quick Apply
Jr IT Help Desk Administrator
The Cervantes Group —San Juan, PR
- Full-time
- Spanish
- Microsoft Outlook
- English
IT Service Desk Analyst I
Northbridge University —San Juan, PR
- Full-time
- Classroom
- Computer Science
- University
- AD&D insurance
- Disability insurance
Quick Apply
7d
Help Desk Support Level 2 - Managed Service Provider
K2 Staffing —Guaynabo, PR
- Full-time
- Remote
- Spanish
- English
- Mid-level
Quick Apply
Help Desk Administrator
Ranger American PR, LLC. —San Juan, PR
- Full-time
- Background check
- Microsoft Excel
- Microsoft Office
- Health insurance
- Paid time off
Quick Apply
14d
IT Specialist
Starbucks PR —San Juan, PR
- Full-time
- Computer science
- Computer Science
- Word processing
Quick Apply
Computer Technician - IT
Insight Communications —San Juan, PR
- $18,720 - $24,960 a year
- 8 hour shift
- Computer Science
- Mid-level
- Office
Quick Apply
IT Technician (Production Support)- Second Shift
Evertec Group, LLC —San Juan, PR
- Extended hours
- Microsoft PowerPoint
- Microsoft Excel
- English
Quick Apply
SERVICE DESK SPECIALIST
Universal Insurance —Guaynabo, PR
- Full-time
Quick Apply
PCI Specialist Level I
General Investment LLC —San Juan, PR
- Full-time
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Specialist
Tech Medical Group —Guaynabo, PR
- From $55,000 a year
- Full-time
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
IT Service Desk Lead
Northbridge University —San Juan, PR
- Full-time
- Computer science
- Computer Science
- Word processing
Quick Apply
NOC Technician Tier 1
WORLDNET TELECOMMUNICATIONS LLC —Guaynabo, PR
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply

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help desk jobs near carolina, pr

IT Service Desk Technician

ONUVO -
San Juan, PR

Quick Apply

Job Details

Full-time
$28,000 - $40,000 a year

Benefits

Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program

Qualifications

Spanish
English
Technical support

Full Job Description

About us

ONUVO is a Global award-winning Managed IT Services Provider (MSP). We help businesses manage their technical needs related to IT infrastructure, cyber security, and productivity.

The IT Service Desk Technician will provide technical support to end-users in our customer's organization. The primary focus of the role will be to provide excellent customer service and ensure customer satisfaction. The candidate will need to be familiar with ITIL best practices and have experience working in a service desk/help desk environment.

Responsibilities:

Answer and respond to service desk inquiries, calls, emails, and tickets in a timely manner.
Provide first-line technical support to end-users, including troubleshooting and resolving problems.
Escalate complex issues to other teams, where necessary.
Track and document all service desk inquiries, incidents, and service requests.
Provide regular updates to end-users on the status of their service desk inquiries, incidents, and service requests.
Follow ITIL best practices to ensure that all service desk inquiries, incidents, and service requests are logged, tracked, and resolved in a timely manner according to established SLAs.
Provide support for end-users with hardware and software installations, configuration, and setup.

Job Type: Full-time

Pay: $28,000.00 - $40,000.00 per year

Benefits:

Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program

Experience:

Technical support: 1 year (Required)

Language:

Spanish (Required)
English (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in carolina, pr

IT Service Desk Technician

IT Help Desk Analyst (Onsite)

IT Support Technician

IT Specialist

Help Desk Support Level 2 - Managed Service Provider

IT Support Specialist

Desktop Technician

Jr IT Help Desk Administrator

IT Service Desk Analyst I

Help Desk Support Level 2 - Managed Service Provider

Help Desk Administrator

IT Specialist

Computer Technician - IT

IT Technician (Production Support)- Second Shift

SERVICE DESK SPECIALIST

PCI Specialist Level I

IT Specialist

Associate, IT Help Desk

IT Service Desk Lead

NOC Technician Tier 1

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