Top 82 Marriott Jobs in Carolina, Pr

Guest Services Agent
Casa Costera Apartments by Marriott —Carolina, PR
- Full-time
- Spanish
- Hotel
- Data entry
Quick Apply
Sales Coordinator
Casa Costera Apartments by Marriott —Carolina, PR
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Desk Agent
Marriott International, Inc —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
Housekeeping Manager
Casa Costera Apartments by Marriott —Carolina, PR
- Spanish
- English
- Mid-level
Quick Apply
11d
Rooms Inspector
Casa Costera Apartments by Marriott —Carolina, PR
- Weekends as needed
- Spanish
- Inventory management
- English
Quick Apply
Inspector(a) de Habitaciones (Rooms Inspector)
Casa Costera Apartments by Marriott —Carolina, PR
Quick Apply
Loss Prevention Officer
Marriott International, Inc —San Juan, PR
- $14.92 an hour
- Full-time
- High school diploma or GED
- Entry level
- Resort
7d
Sales Coordinator
Marriott International, Inc —San Juan, PR
- $17.09 an hour
- Full-time
- English
- Office
- Hotel
4d
Rooms Operations Supervisor (Housekeeping)
Marriott International, Inc —San Juan, PR
- $18.90 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
1d
Sales Coordinator
Marriott International, Inc —San Juan, PR
- $17.09 an hour
- Full-time
4d
Guest Environment Expert (Housekeeper)
Marriott International, Inc —San Juan, PR
- $15.54 an hour
- Full-time
- Hotel
- Entry level
2d
Guest Service Support Expert
Marriott International, Inc —San Juan, PR
- Full-time
1d
Utility Cleaner
Marriott International, Inc —San Juan, PR
- $14.13 an hour
- Full-time
4d
Guest Service Expert
Marriott International, Inc —San Juan, PR
- Part-time
Events Specialist
Marriott International, Inc —San Juan, PR
- Full-time
- High school diploma or GED
- 1 year
- Entry level
3d
Housekeeper-MakeReady
Marriott International, Inc —San Juan, PR
- $16.07 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
Guest Service Expert (Part Time)
Marriott International, Inc —San Juan, PR
- Part-time
- Hotel
- High school diploma or GED
- 1 year
Rooms Operations Supervisor (Housekeeping)
Marriott International, Inc —San Juan, PR
- $18.90 an hour
- Full-time
1d
Housekeeping/Laundry/Public Areas/Runner
Marriott International, Inc —San Juan, PR
- Weekends as needed
- Hotel
- Entry level
- Under 1 year
- Paid holidays
Retail Clerk
Marriott International, Inc —Dorado, PR
- $15.55 an hour
- Full-time
- Merchandising
- High school diploma or GED
- Cleaning
- Free parking
- Health insurance
13h

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marriott jobs near carolina, pr

Guest Services Agent

Casa Costera Apartments by Marriott
Carolina, PR

Quick Apply

Job Details

Full-time

Qualifications

Spanish
Property management systems (PMS)
Productivity software

Full Job Description

We are seeking a friendly and professional Guest Services Agent to join our front desk team. In this role, you will be the face of our hotel, providing exceptional service to guests while ensuring their stay is comfortable and enjoyable. Your responsibilities will encompass a wide range of guest interactions, inquiries, and administrative tasks to support overall hotel operations. Our hotel operates 24/7, and team members must be flexible and ready to adapt their schedules based on business demands.

Key Responsibilities:

Guest Service Excellence:Provide the highest level of service to guests at the front desk, ensuring a warm, welcoming, and efficient check-in and check-out experience.
Guest Engagement: Interact with guests to promote a friendly atmosphere, encouraging feedback and building rapport to enhance the overall experience
Operational Knowledge:Stay informed about daily hotel operations by reviewing the event sheet, bulletin boards, and other communication tools to keep up to date with changes, new procedures, andspecial events.
Room and Rate Knowledge:Understand room types, rates, packages, discounts, and promotions,utilizingthis knowledge toassistguests effectively and maximize revenue opportunities.
Room Assignments:Perform guest registration, room assignments, and accommodate special requests to enhance the guest experience throughout their stay.
Cash Handling:Follow all cash handling and banking procedures, ensuring accuracy during guest check-outs and handling of safe deposit boxes(if applicable).
Phone Etiquette:Answer incoming calls promptly and professionally, adhering to proper etiquette and ensuring inquiries are addressed efficiently (within three rings).
Checklists and Procedures:Be familiar with daily operational checklists (AM, PM, and night shifts) to ensure smooth transitions between shifts andmaintainhigh operational standards.
Night Audit Responsibilities:Assistin balancing night audit transactions for daily sales journals, ensuring accuracy in reconciliations for the Front Desk and outlets.
Problem Resolution:Effectively address and resolve guest complaints anddifficult situationswith a professional, positive attitude andin accordance withhotel policies.
Communication and Coordination:Collaborate with housekeeping, maintenance, and other departments to coordinate guest needs and maximize guest satisfaction.
AdministrativeSupport:Perform various administrative tasks, including data entry, filing, and reporting, tosupport front desk operations and management.

Minimum Qualifications:

Previousexperience in a hotel guest services role or similar customer service position is preferred.
Strong interpersonal and communication skills, with a guest-focused personality.
Ability to remain calm and professional under pressure, effectively managingdifficult situations.
Self-motivated with strong organizational skills and attention to detail.

Proficient in using hotel management software and standard office applications.
Fully bilingual in Spanish and Englishis required toeffectively communicate with diverse guests and team members.

Why Join Us?

We offer a dynamic andsupportive work environment.
Opportunities for growth and professional development within the hospitality industry.
Be part of a team committed to excellence and delivering exceptional guest experiences.

Quick Apply

Refine Your Search

marriott jobs in carolina, pr

Guest Services Agent

Sales Coordinator

Front Desk Agent

Housekeeping Manager

Rooms Inspector

Inspector(a) de Habitaciones (Rooms Inspector)

Loss Prevention Officer

Sales Coordinator

Rooms Operations Supervisor (Housekeeping)

Sales Coordinator

Guest Environment Expert (Housekeeper)

Guest Service Support Expert

Utility Cleaner

Guest Service Expert

Events Specialist

Housekeeper-MakeReady

Guest Service Expert (Part Time)

Rooms Operations Supervisor (Housekeeping)

Housekeeping/Laundry/Public Areas/Runner

Retail Clerk

I want to receive the latest job alert for marriott in carolina, pr

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