Top 615 Crm specialist Jobs in Carrollton, Tx

CRM Support Specialist
Peraton —Dallas, TX
- $80,000 - $128,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
12d
Support Specialist
Bright Thinker Inc —Lewisville, TX
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
Quick Apply
Patient Access Associate
Axena Health, Inc. —Dallas, TX
- $25 - $29 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Administrative experience
Quick Apply
22h
Water Mitigation Claim Specialist
American Water Damage of DFW —Arlington, TX
- $24 - $28 an hour
- Full-time
- Background check
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Tax Expert - Expert Center (Southcentral)
Intuit —Dallas, TX
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
4d
Outboard Motor Sales and Repower Specialist
Boater's World Marine Centers —Grand Prairie, TX
- $70,000 - $100,000 a year
- Full-time
- Background check
- Dealership
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
10d
KBB Acquisition Specialist
Grand Prairie Ford —Grand Prairie, TX
- $40,000 - $60,000 a year
- Full-time
- Dealership
- Inventory management
- Public speaking
- Paid training
- Health insurance
Quick Apply
Bilingual Guest Loyalty Membership Agent
Unleashed Brands —Bedford, TX
- Part-time
- Spanish
- Sales
- English
Quick Apply
Tax Expert - Expert Center (Southcentral)
Intuit —Southlake, TX
- $27 - $41 an hour
- Monday to Friday
- Spanish
- CPA
- English
- Employee stock purchase plan
- Employee assistance program
3d
Email Marketing Specialist
Generational Group —Richardson, TX
- $50,000 - $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Staffing Specialist - Recruiter
Abacus Corporation —Fort Worth, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Home Care Outreach & Sales Specialist
CareChoice —Carrollton, TX
- From $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Inside Sales Campaign Specialist - Fort Worth, TX
McKesson —Fort Worth, TX
- $47.33 - $78.88 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Employee stock purchase plan
Marketing Manager
TDA Cost Segregation —Dallas, TX
- $59,707.87 - $71,906.25 a year
- Full-time
- Merchandising
- Mid-level
- Office
Quick Apply
1d
Receptionist and Lead Generation Specialist (Bilingual)
Soul Glow Medspa —Farmers Branch, TX
- From $18 an hour
- Full-time
- High school diploma or GED
- Front desk
- Computer skills
- Employee discount
Quick Apply
Sales Support Specialist/Inside Sales
Clarus Glassboards —Fort Worth, TX
- Full-time
- CRM software
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager
TDA Cost Segregation —Dallas, TX
- $60,386.78 - $80,766.88 a year
- Full-time
- Mid-level
- Driver's License
- Travel
Quick Apply
1d
Licensed Pharmacy Benefits Specialist
CornerStone Staffing —The Colony, TX
- $22 - $24 an hour
- 8 hour shift
- Bilingual
- HIPAA
- Mid-level
Quick Apply
Experienced Leasing Specialist - Dallas, TX
Velo Residential —Dallas, TX
- From $18 an hour
- 8 hour shift
- Background check
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Internet Sales Manager / Funding Specialist
Goldman & Co Merchant Services —Farmers Branch, TX
- $125,000 - $141,000 a year
- Full-time
- No experience needed
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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crm specialist jobs near carrollton, tx

CRM Support Specialist

Peraton -
Dallas, TX

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Job Details

$80,000 - $128,000 a year
12 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Salesforce Service Cloud
Customer communication
Incident Escalation
Salesforce Cloud
Customer support ticket management
Escalation handling
Ticketing system technical support

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

About The Role

The CRM Help Desk / Support Specialist will manage the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests in a timely manner. This individual will perform administrative tasks within the platform, serve as the primary point of contact for end-user support inquiries, and ensure cases are resolved or escalated in accordance with established service-level expectations.

This role will be 100% Remote.

Other Responsibilities Include:

Monitor and manage the Salesforce support case queue, prioritizing incoming requests and maintaining SLA adherence
Triage, troubleshoot, and resolve end-user issues related to Salesforce CRM functionality
Perform administrative tasks including product catalog updates, user provisioning, permission set assignments, and account access resolution
Redirect irrelevant cases and create tickets for valid requests requiring further action
Make routine record changes and data corrections within the platform
Escalate complex technical issues to senior administrators with thorough documentation of troubleshooting steps
Create and maintain knowledge base articles, FAQs, and user guides to enable self-service
Track and report on support metrics including case volume, resolution time, and SLA compliance

Qualifications

Required Qualifications:

5 years work experience with BS/BA; 3 years with MS/MA; 0 years with PhD
US Citizenship
Active DoD Secret clearance
Working knowledge of Salesforce Service Cloud, case management workflows, queues, assignment rules, and escalation processes
Proven ability to manage high-volume case queues independently while maintaining SLA adherence
Strong troubleshooting and problem-solving skills
Experience with IT service management tools and ticketing systems
Customer-first mindset with ability to communicate effectively with non-technical end users
2-3 years of IT help desk or application support experience, with at least 2 years supporting Salesforce CRM environments

Other Preferred Qualifications:

Salesforce Administrator certification
CompTIA A+ or similar IT support certification
Experience supporting government or DoD end users
Familiarity with knowledge management best practices

Details

Target Salary Range: $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

Refine Your Search

crm specialist jobs in carrollton, tx

CRM Support Specialist

Support Specialist

Patient Access Associate

Water Mitigation Claim Specialist

Tax Expert - Expert Center (Southcentral)

Outboard Motor Sales and Repower Specialist

KBB Acquisition Specialist

Bilingual Guest Loyalty Membership Agent

Tax Expert - Expert Center (Southcentral)

Email Marketing Specialist

Staffing Specialist - Recruiter

Home Care Outreach & Sales Specialist

Inside Sales Campaign Specialist - Fort Worth, TX

Marketing Manager

Receptionist and Lead Generation Specialist (Bilingual)

Sales Support Specialist/Inside Sales

Business Development Manager

Licensed Pharmacy Benefits Specialist

Experienced Leasing Specialist - Dallas, TX

Internet Sales Manager / Funding Specialist

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