Customer Success Manager
Nevoya —Frisco, TX
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Dedicated
- Restaurant management
- Mid-level
Landscape Account Manager
Krause Landscape —Irving, TX
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- Mid-level
- Contracts
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Roofing Sales Manager in Training
Blue Angel Roofing and General Contractors, LLC —Dallas, TX
- $85,000 - $105,000 a year
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Area Sales Manager
Global Lending Services —Dallas, TX
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14d
Senior Client Service Manager, Personal Choice Retirement Accounts
Charles Schwab —Westlake, TX
- $33.65 - $43.27 an hour
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- Research
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Municipal Account Manager
CARDS Holdings, Inc. —Coppell, TX
- Full-time
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Construction Sales Project Manager
Heritage Construction Co., LLC —Dallas, TX
- From $100,000 a year
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EMR Strategic Account Manager
Aesthetic Record —Irving, TX
- $60,000 - $65,000 a year
- Full-time
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- Mid-level
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- Bachelor's degree
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Account Manager
CreXo —Dallas, TX
- Full-time
- Mid-level
- 3 years
- Business development
- Paid holidays
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12d
Blanks Program Sales & Product Lead
Meridian Blue Apparel —Plano, TX
- $65,000 - $85,000 a year
- Email
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- 5 years
- Mid-level
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12d
Wealth Management Client Relationship Manager
TIAA —Dallas, TX
- $71,300 - $80,500 a year
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Sales Manager for Telecom & Low Voltage Products
Condumex Incorporated —Grand Prairie, TX
- $115,000 - $120,000 a year
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- 5 years
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Entry Level Account Manager (Bilingual / Spanish Required)
Ancestry Marketing —Balch Springs, TX
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10d
Dual Sales Manager
Courtyard by Marriott DFW Airport South/Irving —Arlington, TX
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Lighting Account Manager
Facility Solutions Group, Inc. —Dallas, TX
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Key Account Manager-Midstream and Downstream Energy Sector
DNV —Dallas, TX
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Utility Sales Account Manager
WIKA USA —Texas
- From $86,000 a year
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- 5 years
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Area Sales Manager - Dallas, TX
Bidadoo Inc —Dallas, TX
- $60,000 - $80,000 a year
- Full-time
- Computer literacy
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- 3 years
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Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
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DSG-Canusa —Texas
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- Mid-level
- 3 years
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customer relations manager jobs near carrollton, tx

Customer Success Manager

Nevoya -
Frisco, TX

Apply Now

Job Details

Full-time
$100,000 - $120,000 a year

Qualifications

Customer communication
AI-driven automation

Full Job Description

About Nevoya:

Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators. The company has operations in California and Texas, and is backed by globally-renowned investors including Lowercarbon Capital.

About The Role:

The Customer Success Manager is the face of Nevoya to every client and broker we work with. This is a revenue protecting, relationship deepening role: make every interaction so reliable and responsive that clients see Nevoya as their easiest carrier and you as their go to person.

We think about customer experience the way great hospitality operators do. Anticipating needs before they're spoken. Knowing each client the way a great host knows their regulars. Treating a service failure as a chance to win deeper loyalty through the recovery.

Nevoya is an AI-native carrier, and this role reflects that. You'll work alongside AI agents that monitor loads, draft communications, and flag exceptions, using them to deliver responsiveness no traditional carrier can match while bringing the judgment and relationship instincts technology can't replace.

What You'll Own:

The client relationship. Primary point of contact for every client and broker in your book, deepening those relationships over time
Proactive communication and service recovery. Clients hear about problems from you first, with an updated ETA and a plan, and the follow through turns failures into deeper trust
AI-augmented customer experience. Using AI agents to anticipate issues, personalize communication, and respond faster than manual processes allow
The human-AI boundary. As customer communication evolves across email, calls, and portals, you'll help decide which touchpoints stay human and which get automated, and own the quality of both
Issue documentation and root cause analysis. Every issue and resolution documented with agentic help, feeding a weekly root cause analysis that turns exceptions into fixes
Revenue protection. Getting paid correctly on every load, including all accessorials
Growth within accounts. Expanding freight with existing clients by earning the right to more of their business

What You'll Bring:

2+ years in a high-touch customer facing role. Freight, dispatch, or logistics customer success is a natural fit, but so is hospitality: hotel guest services, restaurant management, concierge, or events are also encouraged
Hands-on familiarity with AI tools. Required, not preferred
High volume, multi channel communication under time pressure, with strong documentation discipline
Composure when things go wrong and a drive to create memorable, not just positive, experiences

Desired Experience:

Freight or logistics background, including accessorial billing and drop trailer or dedicated lane operations
Experience working alongside AI agents in an operational or customer facing role

We'll Teach You Freight:

If you come from hospitality, you already have the hardest skills to teach. We can teach you loads, lanes, and accessorials.

At Nevoya, we believe diverse teams build better solutions.

We are proud to be an equal opportunity employer and are committed to creating an inclusive and welcoming environment for all employees. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

If you're excited about our mission but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be the right candidate for this or another role.

If you have any other questions please email our Recruiting Team directly @ [email protected]

Compensation Range: $100K - $120K

Apply Now

Refine Your Search

customer relations manager jobs in carrollton, tx

Customer Success Manager

Landscape Account Manager

Roofing Sales Manager in Training

Area Sales Manager

Senior Client Service Manager, Personal Choice Retirement Accounts

Municipal Account Manager

Construction Sales Project Manager

EMR Strategic Account Manager

Account Manager

Blanks Program Sales & Product Lead

Wealth Management Client Relationship Manager

Sales Manager for Telecom & Low Voltage Products

Entry Level Account Manager (Bilingual / Spanish Required)

Dual Sales Manager

Lighting Account Manager

Key Account Manager-Midstream and Downstream Energy Sector

Utility Sales Account Manager

Area Sales Manager - Dallas, TX

Pharmacy Support Account Manager

Regional Sales Manager

I want to receive the latest job alert for customer relations manager in carrollton, tx

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About Nevoya:

At Nevoya, we believe diverse teams build better solutions.

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