Top 537 Customer service representative Jobs in Castle Rock, Co

Lead Retail Customer Service Associate
FedEx Office —Castle Rock, CO
- $19.15 - $22.52 an hour
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Associate Customer Care Representative
Amica Mutual Insurance Company —Lone Tree, CO
- $23.21 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
12d
Member Scheduler Specialist
VUEPOINT DIAGNOSTICS, LLC —Greenwood Village, CO
- $20 - $22 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Representative (Flexible Working Hours)
Destination Pet LLC —Parker, CO
- From $17.51 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- 401(k)
- Flexible schedule
Quick Apply
12d
Pharmacy Customer Service Associate
Walgreens —Castle Rock, CO
- $17 - $19 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
7d
Customer Service Rep
Apex Waste Solutions —Parker, CO
- $22 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Client Service Representative
GoodVets —Castle Rock, CO
- $19 - $24 an hour
- Weekends as needed
- Windows
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Classic Collision Corporate Services LLC —Castle Rock, CO
- $15 - $20 an hour
- Online Application
- 18 years or older
- Ability to walk for extended periods
- Driver's License
- Paid training
- Paid holidays
Customer Service Representative / Dispatch
Patriot Pros —Castle Rock, CO
- From $22 an hour
- Full-time
- Entry level
Customer Service Associate
Walgreens —Castle Rock, CO
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
13d
Customer Service Advisor
Cobblestone Auto Spa —Castle Rock, CO
- $17.29 an hour
- Part-time
- Sales
- Children
- Outdoor work
- Health insurance
- Dental insurance
Quick Apply
Allstate CSR (Licensed P&C)
Tom's Insurance & Financial Services Inc —Parker, CO
- $45,000 - $65,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Insurance Sales and Customer Service Representative
Farmers Insurance Group District 27 —Centennial, CO
- $45,000 - $90,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Paid time off
Quick Apply
Sports Fanatic Customer Service Representative supporting ESPN
TTEC —Greenwood Village, CO
- From $21 an hour
- 1 year
- Communication skills
- Entry level
- Wellness program
- Tuition reimbursement
21h
Customer Service Specialist
Digicomm International —Englewood, CO
- $50,000 - $70,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
Client Advisor
Safety One Training International —Littleton, CO
- $65,000 - $74,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Parker, CO
- $18.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Insurance Agent and Customer Service Representative
Ransom Life Enterprises —Greenwood Village, CO
- $120,000 - $170,000 a year
- Full-time
- Hybrid work
- Office
- Fair chance
- In-person
- Work from home
- Flexible schedule
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nick Ainsworth - State Farm Agent —Castle Pines, CO
- $50,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Insurance Agent and Customer Service Representative
Votrobek Financial Group —Greenwood Vlg, CO
- $120,000 - $175,000 a year
- Full-time
- Hybrid work
- Sales
- Office
- Fair chance
- Work from home
- Opportunities for advancement
Quick Apply

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Lead Retail Customer Service Associate

FedEx Office -
Castle Rock, CO

Apply Now

Job Details

Full-time
$19.15 - $22.52 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

POSITION SUMMARY:
The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $19.15 - $22.52/hr

Additional Details:

Posting Date: 6-10-26

FedEx Office postings will be posted either 90 calendar days or until all position(s) on that posting are filled or closed, whichever comes first

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.

Apply Now

Refine Your Search

customer service representative jobs in castle rock, co

Lead Retail Customer Service Associate

Associate Customer Care Representative

Member Scheduler Specialist

Customer Service Representative (Flexible Working Hours)

Pharmacy Customer Service Associate

Customer Service Rep

Client Service Representative

Customer Service Representative

Customer Service Representative / Dispatch

Customer Service Associate

Customer Service Advisor

Allstate CSR (Licensed P&C)

Insurance Sales and Customer Service Representative

Sports Fanatic Customer Service Representative supporting ESPN

Customer Service Specialist

Client Advisor

Bilingual Customer Service Specialist (Spanish)

Insurance Agent and Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Insurance Agent and Customer Service Representative

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