Top 95 Operations administrator Jobs in Cedar Creek Tx

Dialer Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Executive Assistant (Accounting Support)
Howerton Eye Clinic —Austin, TX
- $25 - $30 an hour
- Full-time
- Medical office experience
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
Chief Program & Impact Officer, Austin Sunshine Camps
Austin Sunshine Camps —Texas
- $100,000 - $120,000 a year
- Weekends as needed
- Background check
- High school
- Office
- Health insurance
- Dental insurance
4h
Administrative Assistant / Call Center
By Maxwell —Austin, TX
- From $40,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
Operations and Communications Coordinator
Health & Human Services Comm —Austin, TX
- $4,523.16 - $7,253.83 a month
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Opportunities for advancement
Quick Apply
13d
Administrative Assistant
YETI —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Zendesk Administrator
BigCommerce —Austin, TX
- $94,760 - $142,140 a year
- Full-time
- Hybrid work
- 3 years
- Quality control
- Training & development
13d
Executive Administrative Assistant - Finance
City of Bastrop, TX —Bastrop, TX
- $23.28 - $27.67 an hour
- Full-time
- Clean driving record
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Operations Coordinator
National Wildlife Federation/ NWF —Austin, TX
- $50,000 - $57,000 a year
- Hybrid work
- Background check
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
Quick Apply
Administrative Assistant
Prep In Motion LLX —Austin, TX
- $25.90 - $35.99 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Computer literacy
- Employee assistance program
- Flexible schedule
Quick Apply
9d
Chief Administrative Officer
LifeWorks Austin —Austin, TX
- $146,939 - $194,727 a year
- Full-time
- 5 years
- Writing skills
- Office
- Health savings account
- Paid holidays
Quick Apply
3d
Operations Coordinator
CommUnityCare Health Centers —Austin, TX
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
Operations Roles
Talarico for Texas —Austin, TX
- Multiple hires
- Google Workspace
- Human resources
- Organizational skills
- Paid time off
Quick Apply
Remote Virtual Executive Assistant
Zirtual —Austin, TX
- $500 - $3,500 a year
- Email
- Spanish
- Google Workspace
- Microsoft Outlook
Quick Apply
Operations & Admin Coordinator
Blackwave Texas Inc. —Lockhart, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Operations Coordinator
Hammer Media —Austin, TX
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk - Facilities Operations
Itron —Austin, TX
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Employee stock purchase plan
- 401(k) matching
Program Assistant
CEN-TEX FAMILY SERVICES INC —Bastrop, TX
- Monday to Friday
- Microsoft Word
- 18 years or older
- Spanish
Quick Apply
Director of Central Office
Health & Human Services Comm —Austin, TX
- $7,716.66 - $11,000.00 a month
- Weekends as needed
- Customer service
- Writing skills
- Data analysis skills
- Health insurance
- Opportunities for advancement
Quick Apply
Executive & Office Specialist
DeepL —Austin, TX
- $61,100 - $71,000 a year
- Full-time
- Hybrid work
- Google Workspace
- English
- Mid-level
- Flexible schedule
14d

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operations administrator jobs near cedar creek tx

Dialer Systems Administrator

DaBella -
Austin, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

operations administrator jobs in cedar creek tx

Dialer Systems Administrator

Executive Assistant (Accounting Support)

Chief Program & Impact Officer, Austin Sunshine Camps

Administrative Assistant / Call Center

Operations and Communications Coordinator

Administrative Assistant

Zendesk Administrator

Executive Administrative Assistant - Finance

Operations Coordinator

Administrative Assistant

Chief Administrative Officer

Operations Coordinator

Operations Roles

Remote Virtual Executive Assistant

Operations & Admin Coordinator

Operations Coordinator

Front Desk - Facilities Operations

Program Assistant

Director of Central Office

Executive & Office Specialist

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