Top 119 Customer support & client services managers Jobs in Cedar Park, Tx

Client Relations Manager
Crossroads Utility Services, LLC —Round Rock, TX
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
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Account Supervisor, Airline Catering - 2 Positions Available
SkyChefs —Austin, TX
- $57,000 - $71,000 a year
- Multiple hires
- Bilingual
- Mid-level
- Windows
- Free parking
- Paid holidays
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Supervisor, Customer Service
Allergan Aesthetics —Austin, TX
- $65,500 - $125,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid holidays
- Health insurance
2d
Senior Customer Care Lead
Sharebite —Austin, TX
- $65,000 - $75,000 a year
- Email
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health insurance
Customer Service & Contact Center Manager
Fast Ramp —Georgetown, TX
- $60,000 - $90,000 a year
- Full-time
- 7 years
- Customer service
- In-person
- Paid holidays
- Health insurance
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9d
Customer Experience Manager
C2 GPS- Capital Area Workforce —Austin, TX
- $65,000 - $75,000 a year
- Spanish
- Clean driving record
- Word processing
- Paid parental leave
- Disability insurance
Client Service Supervisor
SPS North America —Austin, TX
- $26.50 - $31.25 an hour
- OSHA
- English
- Mid-level
- Health savings account
- Disability insurance
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Supervisor, User Support
Central Health —Austin, TX
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Supervisor, CSR Hutto
DSV —Hutto, TX
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
Entry Level Assistant Manager
Summit Ideas —Round Rock, TX
- $61,000 - $70,000 a year
- Full-time
- High school diploma or GED
- In-person
- Restaurant experience
- Employee discount
- Professional development assistance
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11d
Vendor Performance Manager, Customer Support
GFiber —Austin, TX
- $136,000 - $198,000 a year
- Weekends as needed
- Remote
- 5 years
- System design
- SQL
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Client Experience Supervisor
Ethos Veterinary Health —Austin, TX
- $25 - $30 an hour
- Multiple hires
- Mid-level
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Paid holidays
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Customer Service Lead
TechOp Solutions International —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
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Director, Customer Experience
onXmaps —Austin, TX
- $126,000 - $171,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Social Support Lead, Trust and Safety Compute
Google —Austin, TX
- $141,000 - $205,000 a year
- Weekends as needed
- Office
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Manager, Customer Success
Findhelp —Austin, TX
- Full-time
- 7 years
- Bachelor of Science
- Office
- Paid training
- Paid parental leave
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Operations Manager, Sales (AUS)
CLEAR - Field —Austin, TX
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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Customer Service Manager
Ingersoll Rand —Austin, TX
- Call employer
- Laboratory experience
- Office
- 3 years
- Health insurance
- Dental insurance
Customer Service Manager - Connectors Business Unit
Molex —Georgetown, TX
- Oracle
- Pass drug screening
- Supervising experience
- Paid parental leave
- Health savings account
Customer Experience Manager
Portnox —Austin, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply

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customer support & client services managers jobs near cedar park, tx

Client Relations Manager

Crossroads Utility Services, LLC
Round Rock, TX

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Job Details

Full-time
$85,000 - $110,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Customer service
High school diploma or GED
Business development
Driver's License
Driving
Customer relationship management

Full Job Description

Company Overview

Crossroads Utility Services, LLC is the leading municipal utility district operations company in the region, serving over 38,000 customers across more than 40 districts. We provide comprehensive management and field services, including customer support, billing, meter reading, emergency response, and construction.

Job Summary

Crossroads Utility Services, LLC is seeking a qualified Client Relations Manager to support its growing portfolio of utility operations and maintenance contracts throughout the Greater Austin area. This position will serve as the primary liaison between Crossroads and its municipal utility district clients, ensuring exceptional client service and communication. The Client Relations Manager (CRM) is responsible for managing assigned client relationships, coordinating with internal operations teams, representing Crossroads at client meetings, and supporting business development efforts. The CRM serves as the primary point of contact for assigned clients and is responsible for ensuring client satisfaction, effective communication, and the successful delivery of contracted services.

Responsibilities

Assuming responsibility for ensuring the efficiency and effectiveness of a utility contract service;
Formulating strategies and coordinating implementation of multiple utility projects with internal staff and/or outside consultants and contractors;
Making recommendations to senior staff on new business opportunities and service offerings;
Reviewing and tracking the financial performance of all contracts assigned;
Coordinating with operations staff, technical consultants, contractors, engineers, attorneys, and client boards to address utility operations, regulatory compliance, construction, billing, and customer service matters;
Compiling monthly reports for utility clients and senior staff;
Monitoring compliance with contractual obligations, regulatory requirements, and service performance standards.
Making presentations to boards, commissions, city councils, or community association meetings
Adhering to all state, federal, and company health and safety procedures as they relate to essential job functions
Working on assigned special projects across all Crossroads business functions; and
Other duties as assigned by management

Qualifications

·Excellent interpersonal, written and verbal communication skills;
The ability to prioritize and execute multiple tasks to meet tight deadlines;
A self-driven work ethic needing minimal supervision to complete assigned work;
Industry knowledge of water and wastewater utility operations, maintenance, utility billing, meter reading, and customer service in municipal environments;
General knowledge of financial management, utility budgeting, and accounting principles;
Experience presenting utility and customer service-related information to municipal clients and the general public;
A proficiency in Microsoft Office Suite; and
A valid driver's license (required)
High school diploma with 5–10 years of related utility management experience; or
Bachelor’s degree in business, public administration, engineering, or related field with 2–5 years of related experience; or
Equivalent combination of education and experience.
Experience working with utilities (preferred)

Physical Demands

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

Prolonged periods of sitting, computer work, and virtual/in-person meetings
Frequent driving within assigned territory
Ability to stand, walk, and navigate uneven terrain during site visits and facility inspections
Ability to climb stairs and access operational utility facilities
Occasional bending, reaching, or lifting up to 25 pounds
Ability to work safely around operational equipment and in outdoor environments

Work Environment

Hybrid work environment including remote office work, client/vendor/consultant offices/facilities with a combination of indoor office settings and outdoor utility infrastructure environments
Occasional exposure to construction sites, treatment facilities, lift stations, and varying weather conditions
Position will require evening board meetings and scheduled after-hours responsiveness to operational matters.
Fast-paced environment requiring management of multiple client contracts simultaneously.

Work Location, Hours, Schedule and Travel

Hybrid – Various locations throughout the Greater Austin area. Weekly office hours will be required 8-5pm in Round Rock, TX
Monday to Friday, 8:00 AM – 5:00 PM

Pay: $85,000.00 - $110,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Round Rock, TX 78665

Quick Apply

Refine Your Search

customer support & client services managers jobs in cedar park, tx

Client Relations Manager

Account Supervisor, Airline Catering - 2 Positions Available

Supervisor, Customer Service

Senior Customer Care Lead

Customer Service & Contact Center Manager

Customer Experience Manager

Client Service Supervisor

Supervisor, User Support

Supervisor, CSR Hutto

Entry Level Assistant Manager

Vendor Performance Manager, Customer Support

Client Experience Supervisor

Customer Service Lead

Director, Customer Experience

Social Support Lead, Trust and Safety Compute

Manager, Customer Success

Operations Manager, Sales (AUS)

Customer Service Manager

Customer Service Manager - Connectors Business Unit

Customer Experience Manager

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