Top 34 Technical support occupations Jobs in Cedar Rapids, Ia

Technical Support Specialist
Dynamic Campus Solutions Inc. —Mount Vernon, IA
- Monday to Friday
- Classroom
- Microsoft Outlook
- Writing skills
14d
HELPDESK SPECIALIST/DESKTOP ASSOCIATE
Linn County, IA —Linn County, IA
- $28.73 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Paid training
- Wellness program
8d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Communication skills
IT Support Technician
St. Ambrose University —Cedar Rapids, IA
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
9d
Technology Systems Specialist - Jasper county
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Technical Support Specialist (Tier-2)
Leepfrog —Coralville, IA
- Weekends as needed
- Mid-level
- Office
- SQL
Quick Apply
7d
Customer Service Representative
Hibu —Cedar Rapids, IA
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
Quick Apply
3d
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Support Specialist - Accounting
National Information Solutions Cooperative (NISC) —Cedar Rapids, IA
- Research
- Mid-level
- Project management
3d
IT Support Analyst
The University of Iowa —Iowa City, IA
- $20 - $24 an hour
- Temporary
- Windows
- Bachelor's degree
- Continuous improvement
10d
Help Desk Technician
Winsor Consulting Group LLC —Iowa City, IA
- Full-time
- Computer science
- Computer Science
- Windows
Quick Apply
IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
4d
Web Portal Client Support Consultant
The University of Iowa —Iowa City, IA
- Weekends as needed
- Hybrid work
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Tuition reimbursement
11d
NOC Lead
BeyondReach LLC —Cedar Rapids, IA
- Weekends as needed
- Mid-level
- JavaScript
- Mentoring
- Health insurance
- 401(k)
Quick Apply
7d
Customer Relationship Advocate, Bi-Lingual (Spanish)
ImOn Communications, LLC —Cedar Rapids, IA
- Overtime
- Spanish
- Word processing
- English
- Paid holidays
- Dental insurance
IT Support Consultant - Systems Support
The University of Iowa —Iowa City, IA
- $47,380 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Paid sick time
4d
Senior IT Support Consultant - Learning Spaces Technology
The University of Iowa —Iowa City, IA
- Full-time
- Classroom
- Mid-level
- Windows
- Health insurance
- Tuition reimbursement
1d
EHR Education Implementation Specialist
The University of Iowa —Iowa City, IA
- $47,380 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Windows
- Paid sick time
1d
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
1d

I want to receive the latest job alert for technical support occupations in cedar rapids, ia

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near cedar rapids, ia

Technical Support Specialist

Dynamic Campus Solutions Inc. -
Mount Vernon, IA

Apply Now

Job Details

14 days ago

Qualifications

Customer communication
Writing skills

Full Job Description

Technical Support Specialist | Cornell College | Mount Vernon, IA

At our partner institution at Cornell College

The Technical Support Specialist will be service focused and possess excellent customer service skills. They must provide exceptional end-user support for Technology Services which include network access, e-mail systems, computer and classroom technology, and supported hardware and software applications. The Technical Support Specialist will provide technical computer support that ensures all systems are functional. Provide high-quality customer service including effectively listening and communication skills to ensure understanding of the end-user’s inquiry; keep current with hardware systems and applications used on campus; work on cross-functional IT projects; participate in testing system upgrades and new applications; supervise various duties performed by student workers. Administer, configure, troubleshoot, properly recycle and maintain client desktops, laptops, and audio-visual equipment. Provide support to Student Workers. In addition, the Technical Support Specialist requires collaborative work with the network and system administrators to ensure IT services are functioning effectively.

Hours of operation are Monday – Friday, 8:00 am – 5:00 pm. Hours may vary.

Duties and Responsibilities:

Software installation and upgrades, software troubleshooting, image deployment, and patch maintenance.
Maintain and develop documentation relative to hardware and software inventory.
Work with users to analyze, troubleshoot, and repair computer hardware and software.
Assist users with the use of supported hardware, software and peripherals.
Assist users with the use of supported audio-visual equipment, e.g., projectors and conferencing equipment.
Assist with projects and maintenance.
Provide support for printer and copier related issues.
Attend and actively participate in regular team meetings.
Review, input, and update service tickets from the centralized ticketing system.
Knowledge of troubleshooting procedures and good analytical skills.
Proficient in all skills, policies, procedures and protocol required to complete assigned tasks.
Keep abreast of industry technologies to enhance technical skills.
Maintain a professional attitude and provide excellent customer service at all times, to include maintaining a good work ethic and assisting team members when needed.
Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

Other duties as assigned.

Requirements:

Minimum Associates degree in Information Technology or equivalent experience.
Knowledgeable in Windows 11, Microsoft Office, Hardware and Software troubleshooting techniques, Knowledge of Active Directory, Printers and Print server and Microsoft Outlook are preferred skills.
Basic experience with network equipment and troubleshooting is a plus.
Ability to adjust work schedule to business needs
Must be able to lift 50 lbs. as need to move equipment across the campus environment
Must be able to sit long periods at a time and or stand long periods at a time
Ability to absorb and retain information quickly.
Ability to present information in a user-friendly language.
Self-motivated and directed.
Ability to effectively prioritize and execute tasks.
Ability to communicate effectively orally and in writing to internal and external groups of various levels of responsibility.

Dynamic Campus Core Values
BE A:
Servant Leader
Team Player
Accountable
Act with the highest integrity
Provide excellent customer service
Find solutions not problems

Apply Now

Refine Your Search

technical support occupations jobs in cedar rapids, ia

Technical Support Specialist

HELPDESK SPECIALIST/DESKTOP ASSOCIATE

Seasonal, Operations Technical Specialist (Part Time)

Service Desk Analyst

IT Support Technician

Technology Systems Specialist - Jasper county

Technical Support Specialist (Tier-2)

Customer Service Representative

Academic Technology Studio Peer Consultant

Support Specialist - Accounting

IT Support Analyst

Help Desk Technician

IT Support Analyst (Hybrid)

Web Portal Client Support Consultant

NOC Lead

Customer Relationship Advocate, Bi-Lingual (Spanish)

IT Support Consultant - Systems Support

Senior IT Support Consultant - Learning Spaces Technology

EHR Education Implementation Specialist

Major Incident Manager III

I want to receive the latest job alert for technical support occupations in cedar rapids, ia

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected