Top 505 Customer support representative Jobs in Cedarhurst, Ny

Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
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Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
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Customer Service Representative
LPS Direct —Farmingdale, NY
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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2d
TTRPG Office Assistant and Customer Support Representative
Dwarven Forge —Brooklyn, NY
- $19 an hour
- Part-time
- Hybrid work
- Travel
- Warehouse
- Entry level
- Work from home
- Flexible schedule
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Customer Service Representative - State Farm Agent Team Member
Robert Elbogen - State Farm Agent —Baldwin, NY
- $20 - $27 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
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Part-Time Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- 401(k)
Quick Apply
Client Services Representative
Cetera Financial Group —Westbury, NY
- $23.55 - $28.35 an hour
- Part-time
- Microsoft Excel
- Office
- Finance
- Paid parental leave
- Paid holidays
Customer Service Representative - State Farm Agent Team Member
Nadeem Moustafa - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
Customer Service Representative
Meenan Oil —Wantagh, NY
- $20 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
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Telephone Member Service Representative
Jovia Financial Credit Union —Uniondale, NY
- $44,191 - $51,989 a year
- Microsoft Outlook
- Word processing
- Computer literacy
- Paid training
- Loan repayment program
Quick Apply
MAP Sales Representative II
MetroPlusHealth: Direct —New York, NY
- $65,592 a year
- Weekends as needed
- Addiction Medicine
- Mid-level
- Office
- Disability insurance
- Health insurance
3d
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel —Syosset, NY
- From $18.50 an hour
- Weekends as needed
- Sales
- Customer service
- Computer literacy
- 401(k)
- Employee discount
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Financial Services Representative
New York Life Insurance Company —Uniondale, NY
- $80,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- US work authorization
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Support Representative (Bilingual - Mandarin or Cantonese)
Advanced Oxygen Therapy, Inc. (AOTI) —Queens, NY
- $23 - $25 an hour
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
Licensed Vet Tech, Community Medicine
Animal Care Center of NYC —Queens, NY
- $33 - $34 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Support Representative (Chinese Required) Weekend Shifts (WFH)
go3technology —New York, NY
- $3,800 - $4,500 a month
- Weekends as needed
- Microsoft Excel
- Office
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Assistant Pre-Owned Manager
Merrick Jeep Chrysler Dodge Inc —Wantagh, NY
- $75,000 a year
- Full-time
- Bilingual
- Dealership
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Representative
Continuum Global Solutions —Brooklyn, NY
- $17.00 - $19.25 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Licensed Veterinary Technician - Abingdon Square Veterinary Clinic - NY
Veterinary Innovative Partners —New York, NY
- $36 - $40 an hour
- Part-time
- Basic math
- Clinic experience
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply

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Member Service Representative

Municipal Credit Union -
Queens, NY

Quick Apply

Job Details

Full-time
$20.00 - $36.14 an hour

Benefits

401(k) 8% Match
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Professional ethics
High school diploma or GED
Documentation tools
Productivity software
Technical Proficiency

Full Job Description

About MCU

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: A Member Service Representative is responsible for providing excellent service to members by exploring member needs and offering tailored financial solutions. You will support members by explaining products and services with the ability to serve a member with any request, including new account needs, account maintenance, loan applications and/or teller transactions. Through needs-based assessment, provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance.

Responsibilities:

Specific duties include, but are not limited to, the following:

Act as a Brand Ambassador: Represent MCU’s core values and deliver excellent member service- every member, every transaction, every time.
Demonstrate professionalism and empathy during all member and team interactions.
Maintain the highest level of confidentiality and discretion of members and their financial information
Process the opening and overall onboarding of new members, ensuring a welcoming and informative experience
Leverage relationship management tool(s) to conduct thoughtful member interviews, identify financial needs and provide tailored solutions to improve their financial well-being
Cross-sell appropriate MCU products/services to best-fit member needs(s)
Drive Digital Adoption: Educate and assist members in adopting digital banking tools and self-service options to enhance convenience & efficiency
Perform account maintenance, changes, servicing, etc. on existing accounts accurately & efficiently.
Anticipate and resolve member concerns by taking ownership and ensuring follow-through, aiming to reduce repeat contacts and member effort.
Ensure proper documentation and signatures are obtained for all member interactions in compliance with rules and regulations as well as MCU policy and procedures.
Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking.
Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience.
Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently.
Consistently Meet / exceed individual and branch sales and service goals for all key metrics of branch growth
Support fellow team members in driving referrals and achieving team sales/service goals
Perform outbound member outreach including service lists, lead lists, referral follow-up, etc. to support sales and service goals.
May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing.
Maintain comprehensive knowledge of MCU products and services.
Maintain comprehensive knowledge of MCU policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment.
Provide teller line coverage including processing teller transactions and assist with lobby management as needed
Participate in the opening and closing of the branch and perform other daily operational tasks to ensure branch functionality (ex: instant issue card management, negotiable item management, etc..)
Travel to support staffing needs at other MCU branches throughout the Region as required
Perform other duties as requested and special projects as assigned.
Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance
Assist with community engagement outreach programs
Offer guidance and support to newer team members through knowledge-sharing to ensure consistency in performance and service quality
Meet Developmental Milestones: Complete designated skill and performance milestones (e.g., product knowledge certifications, digital fluency, sales training benchmarks, etc..) within defined timelines to remain in good standing and eligible for continued advancement
Achieve and Maintain Mastery in Key Competencies: Demonstrate progressive mastery in critical areas such as member engagement, consultative sales, digital tool adoption, operational accuracy, and compliance as measure through regular assessments and observation
Service Quality Requirements: Maintain a 95% or above average on sales and service QA observations month over month

Requirements:

Retail banking experience is a plus
High school diploma or the equivalent required.
Previous branch experience preferred, including sales and service
Availability to work overtime and Saturdays is required
Ability to multi-task; good time management skills
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Strong interpersonal, oral and written communication skills
Highly ethical.
Proficiency in Microsoft Office Suite
Technologically proficient.

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here:

The pay range for this position is between $20-36.14/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home.

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Refine Your Search

customer support representative jobs in cedarhurst, ny

Member Service Representative

Union Customer Service Representative

Customer Service Representative

TTRPG Office Assistant and Customer Support Representative

Customer Service Representative - State Farm Agent Team Member

Part-Time Member Service Representative

Client Services Representative

Customer Service Representative - State Farm Agent Team Member

Technical Product Support Representative

Customer Service Representative

Telephone Member Service Representative

MAP Sales Representative II

Customer Service Representative

Financial Services Representative

Account Support Representative (Bilingual - Mandarin or Cantonese)

Licensed Vet Tech, Community Medicine

Bilingual Customer Support Representative (Chinese Required) Weekend Shifts (WFH)

Assistant Pre-Owned Manager

Bilingual Customer Service Representative

Licensed Veterinary Technician - Abingdon Square Veterinary Clinic - NY

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