Top 277 Call center representative Jobs in Cerritos Ca

Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
Customer Service Representative
CalOptima —Orange, CA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Writing skills
- Tuition reimbursement
- Paid time off
4d
Customer Service Representative
lfournier —Los Angeles, CA
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Inbound Sales Representative
TaxRise —Irvine, CA
- $150,000 - $240,000 a year
- Overtime
- Background check
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
6d
Sales & Service Development Representative II
Mutual of Omaha Mortgage —Irvine, CA
- $26 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site near Los Angeles, CA)
Confidential —Los Angeles, CA
- $1,600 - $10,000 a month
- Full-time
- Military
- No experience needed
- Office
Quick Apply
Call Center Sales Agent — Consumer Finance
MB —Newport Beach, CA
- From $20 an hour
- Full-time
- English
- Mid-level
- In-person
Quick Apply
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $22 - $25 an hour
- 8 hour shift
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Client Escalation Specialist
TaxRise —Irvine, CA
- $26 - $28 an hour
- Overtime
- Background check
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative (Bilingual Vietnamese)
Clever Care Health Plan —Arcadia, CA
- $22 - $25 an hour
- 8 hour shift
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
12d
Customer Service Representative
RA & Associates, APC —Glendale, CA
- $18 - $20 an hour
- 8 hour shift
- Spanish
- English
- In-person
- Free parking
- Health insurance
Quick Apply
2d
Medicare Telesales Representative
Clever Care Health Plan —Arcadia, CA
- $24 - $29 an hour
- Full-time
- Hybrid work
- Background check
- HIPAA
- Office
Customer Service (Bilingual English/Chinese)
Mega Logistic Inc. —City of Industry, CA
- From $21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
2d
Insurance Sales Representative
Allstate Insurance —Pasadena, CA
- From $45,000 a year
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- 401(k)
Quick Apply
Telemarketing Representative
Purple Construction Inc —Alhambra, CA
- $20 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
11d
Telephone Sales Representative
Kensington Marketing Group —Anaheim, CA
- $17 - $22 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative (Bilingual Mandarin or Cantonese)
Clever Care Health Plan —Huntington Beach, CA
- $22 - $25 an hour
- 8 hour shift
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
12d

I want to receive the latest job alert for call center representative in cerritos ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near cerritos ca

Call Center Representative jobs in Newport Beach, CA

Customer Service Representative jobs in Huntington Beach, CA

Customer Service Representative jobs in Glendale, CA

Patient Access Representative II jobs in Los Angeles, CA

Customer Service Representative jobs in Arcadia, CA

Client Specialist jobs in Irvine, CA

Member Services Representative jobs in Long Beach, CA

Customer Service Representative jobs in Los Angeles, CA

Customer Service Representative jobs in Orange, CA

Call Center Representative jobs in Irvine, CA

Telemarketer jobs in Alhambra, CA

Insurance Agent jobs in Pasadena, CA

Inside Sales Representative jobs in Los Angeles, CA

Inside Sales Representative jobs in Rock Island, IL

Business Development Representative jobs in Chicago, IL

Inside Sales Representative jobs in Knoxville, TN

Inside Sales Representative jobs in Texas City, TX

Ag Sales jobs in Missouri

Senior Sales Representative jobs in Atlanta, GA

Senior Sales Representative jobs in Temecula, CA

Call Center Representative

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour
5 days ago

Benefits

Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Live chat
Caseload management
Managing clients in a customer support role
Attention to detail
Customer issue escalation
CRM system proficiency
Empathy
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $800 – $1,300

Full-time | 40 hours per week. Overtime required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Ensure all materials are properly uploaded and organized in company CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support
Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously
Experience in tax services, document processing, loan processing, or financial services is a plus but not required.
Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Expected hours: 40.0 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Quick Apply

Refine Your Search

call center representative jobs in cerritos ca

Call Center Representative

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Customer Service Representative

Customer Service Representative

Member Service Representative

Customer Service Representative Lead (Bilingual Mandarin)

Inbound Sales Representative

Sales & Service Development Representative II

Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site near Los Angeles, CA)

Call Center Sales Agent — Consumer Finance

Customer Service Representative (Bilingual Korean)

Client Escalation Specialist

Customer Service Representative (Bilingual Vietnamese)

Customer Service Representative

Medicare Telesales Representative

Customer Service (Bilingual English/Chinese)

Insurance Sales Representative

Telemarketing Representative

Telephone Sales Representative

Customer Service Representative (Bilingual Mandarin or Cantonese)

I want to receive the latest job alert for call center representative in cerritos ca

Related Searches

Explore jobs in more locations

Serve as the Primary Client Point of Contact

Drive Document Collection & Case Progress

Maintain Accurate Case Records

Escalate Appropriately

Job Seeker Tools

Employer Tools

Browse

Stay Connected