Top 47 Patient services representative Jobs in Champaign, Il

Certified Medical Assistant (CMA/RMA) - Patient Clinical Services (Evening Shift)
Carle Health —Champaign, IL
- $18.33 - $29.69 an hour
- Full-time
- Medical office experience
- BLS Certification
- Mid-level
- Health insurance
Scheduling Specialist
Carle Health —Champaign, IL
- $17.67 - $28.63 an hour
- Full-time
- US work authorization
- Entry level
- Health insurance
7d
Patient Access Associate
OSF HealthCare —Urbana, IL
- $18.80 - $22.12 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
Patient Service Representative - OB/GYN
Christie Clinic —Champaign, IL
- $15.50 - $21.31 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ob/Gyn
- AD&D insurance
- Disability insurance
6d
Entryway Patient & Guest Assistant
Carle Health —Urbana, IL
- $15.74 - $25.50 an hour
- PRN
- US work authorization
- Entry level
- Health insurance
6d
Patient Services Representative-SWC Allergy
Carle Health —Champaign, IL
- $17.67 - $28.63 an hour
- PRN
- Clinic
- US work authorization
- Computer skills
- Health insurance
6d
Patient Services Representative-Mattis Psych
Carle Health —Champaign, IL
- $17.67 - $28.63 an hour
- Full-time
- High school diploma or GED
- Clinic
- US work authorization
- Health insurance
Scheduler - Radiology - Windsor
Christie Clinic —Champaign, IL
- $17.36 - $23.87 an hour
- Full-time
- High school diploma or GED
- Clinic
- Radiology
- AD&D insurance
- Disability insurance
11d
Patient Services Representative-ObGyn Clinic
Carle Health —Urbana, IL
- $17.67 - $28.63 an hour
- Full-time
- Clinic
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
Patient Services Representative-OccMed
Carle Health —Urbana, IL
- $17.67 - $28.63 an hour
- Full-time
- Clinic
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
Patient Services Representative-Endoscopy Center CPG
Carle Health —Champaign, IL
- $17.67 - $28.63 an hour
- Full-time
- Clinic
- US work authorization
- Experience equivalent to degree accepted
- Health insurance
13d
Central Registration Check In - Business Services - Windsor
Christie Clinic —Champaign, IL
- $16.09 - $22.12 an hour
- Full-time
- High school diploma or GED
- Clinic
- Entry level
- AD&D insurance
- Disability insurance
3d
Central Scheduler - Central Call Center
Christie Clinic —Champaign, IL
- $16.47 - $22.65 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
6d
Image Scheduling Specialist-Rad Main
Carle Health —Urbana, IL
- $18.19 - $29.47 an hour
- Full-time
- US work authorization
- Experience equivalent to degree accepted
- Associate's degree
- Health insurance
Scheduler/Receptionist - Internal Medicine - Windsor
Christie Clinic —Champaign, IL
- $17.36 - $23.87 an hour
- Full-time
- Internal Medicine
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
5d
Hospitality
Champaign County Christian Health Center —Champaign, IL
- Hospitality
- Clinic
- Entry level
Front Desk Coordinator I
Smile Doctors —Champaign, IL
- $15.75 - $19.35 an hour
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Coordinator
Limitless Male —Champaign, IL
- $20 - $24 an hour
- Full-time
- Mid-level
- Clinic
- Communication skills
- Health savings account
- Dental insurance
Quick Apply
6d
Medical Receptionist/Front Desk
Dr. Jodi Albert & Associates —Champaign, IL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Mid-level
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
Receptionist - Interventional Pain Management
Christie Clinic —Champaign, IL
- $15.50 - $21.31 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 25 pounds
- AD&D insurance
- Disability insurance

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Certified Medical Assistant (CMA/RMA) - Patient Clinical Services (Evening Shift)

Carle Health -
Champaign, IL

Apply Now

Job Details

Full-time
$18.33 - $29.69 an hour

Benefits

Health insurance

Qualifications

BLS Certification
High school diploma or GED

Full Job Description

Overview

If you are a highly self-driven Certified Medical Assistant/Registered Medical Assistant wanting to join a team that values your expertise and empowers you to deliver high quality care in a supportive and dynamic environment, then join our talented Patient Clinical Services (PCS) team. This position is on-site/in-person for a minimum of 6 months before remote considerations.

The PCS CMA/RMA delivers high quality care through advanced clinical support and telehealth services in a remote environment to assist medical and/or nursing staff in the care of patients connecting through telephone and MyCarle messaging to ensure that care needs are met in a timely, efficient, and safe manner.

Qualifications

Certifications

Registered Medical Assistant (RMA) – American Allied Health (AAH)
Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
Basic Life Support (BLS) – American Heart Association (AHA) (required within 30 days)
Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)
Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)

Education

High School Diploma or GED

Work Experience

Ambulatory medical office experience
Inpatient hospital experience
Certified Medical Assistant in a healthcare organization

Responsibilities

Patient Care & Clinical Support

Perform essential CMA job functions in coordination with Primary Care Physicians and Nursing staff.
Provide patient care through telehealth and MyCarle platforms.
Collaborate with nurses, clerical teams, and physicians to address patient care needs.
Coordinate with internal departments, pharmacies, and external facilities.
Conduct data collection for assessment under RN or clinician direction.
Relay patient information between patients, nurses, and providers.
Provide written instructions for procedures, medications, and follow‑up as directed.
Offer condition‑specific education using approved references.
Ensure accurate medication and immunization reconciliation in the EMR.
Follow up with patients regarding certain test results and provider instructions.

Telephone & Patient Communication

Complete telephone communications with patients, families, pharmacies, and healthcare facilities as directed.
Gather and maintain patient information via phone according to department processes.
Deliver excellent customer service in all patient interactions.
Relay lab results to patients with provider oversight.

EMR & Documentation

Document all care in EPIC EMR according to department standards.
Complete medication refill encounters, care‑due messages, and order entry per protocol.
Manage Epic in‑baskets, prioritizing messages based on acuity.
Receive and enter faxed encounters, renewal orders, and other communications into the EMR.
Conduct initial chart audits and determine care priority using Support Point and escalation processes.

Scheduling & Administrative Duties

Order and schedule appointments, labs, and screenings per protocol.
Register, schedule, and validate insurance for MRI screenings.
Process school/work forms.
Manage provider absences, including patient notification and rescheduling.
Complete administrative tasks such as:
- Patient check‑in/check‑out
- Prior authorizations
- Appointment scheduling
- Benefits verification
- Coordination of referrals and testing

Care Coordination

Coordinate care with social work, pharmacy, and other collaborating services when appropriate.
Queue orders, referrals, imaging, labs, and medications for provider approval.
Work collaboratively with Medication Renewal Center nursing and clerical teams to maximize efficiency.
Complete medication refills and care‑due messages in alignment with departmental policies.

Training & Competency

Successfully complete PCC scheduling center specialist training.
Maintain proficiency in call intake management, symptom guide use, and scheduling processes.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Compensation and Benefits

The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

Apply Now

Refine Your Search

patient services representative jobs in champaign, il

Certified Medical Assistant (CMA/RMA) - Patient Clinical Services (Evening Shift)

Scheduling Specialist

Patient Access Associate

Patient Service Representative - OB/GYN

Entryway Patient & Guest Assistant

Patient Services Representative-SWC Allergy

Patient Services Representative-Mattis Psych

Scheduler - Radiology - Windsor

Patient Services Representative-ObGyn Clinic

Patient Services Representative-OccMed

Patient Services Representative-Endoscopy Center CPG

Central Registration Check In - Business Services - Windsor

Central Scheduler - Central Call Center

Image Scheduling Specialist-Rad Main

Scheduler/Receptionist - Internal Medicine - Windsor

Hospitality

Front Desk Coordinator I

Front Desk Coordinator

Medical Receptionist/Front Desk

Receptionist - Interventional Pain Management

I want to receive the latest job alert for patient services representative in champaign, il

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