Top 278 Resources associate Jobs in Charleston, Wv

Customer Service Advocate II (Remote)
CASCI —Charleston, WV
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Charleston, WV
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Transportation Human Resources Associate - Kanawha County
West Virginia Department of Transportation —Charleston, WV
- $38,494.14 - $54,244.11 a year
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
6d
Intake Clinician Full-Time - Acute
Highland Hospital —Charleston, WV
- Full-time
- Acute care
- CPR Certification
- Nursing
Quick Apply
Brand Standards, Guest Experience, & Food Safety Advisor
Ecolab Inc. —Charleston, WV
- $46,300 - $69,300 a year
- Overtime
- Spanish
- Hospital
- ServSafe
- Paid training
- COVID-19 protective measures
11d
CDL-A - New pay increase - Team Van Truckload truck driver
Schneider —Charleston, WV
- Up to $0.75 per mile
- Full-time
- Military
- No touch freight
- CDL A
- Free parking
- Paid training
Operator
Dow —South Charleston, WV
- 12 hour shift
- Computer literacy
- Writing skills
- Mid-level
- Travel reimbursement
- Health insurance
2d
Health and Human Resources Associate
State of West Virginia —Kanawha County, WV
- $32,862 - $56,373 a year
- Full-time
- Current TB test
- Office
- Bachelor's degree
6d
Retail Sales Associate - Part Time
Sunnyside —Charleston, WV
- $16 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Cafe Associate
Sam's Club —South Charleston, WV
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Benefits Department Coordinator -- Compensation and Benefits -- General-419 Brooks St.
CAMC Health System —Charleston, WV
- Overtime
- No experience needed
- Mid-level
- Office
Health and Human Resources Associate -Office of Medical Cannabis
West Virginia Department of Health —Kanawha County, WV
- $32,862 - $56,373 a year
- Full-time
- Background check
- Administrative experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
6d
Retail Sales Associate - Full Time
Sunnyside —Charleston, WV
- $16 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Benefits Department Coordinator -- Compensation and Benefits -- General-419 Brooks St.
Mon Health —Charleston, WV
- Overtime
- No experience needed
- Mid-level
- Office
Teller
Peoples Bank —Charleston, WV
- Full-time
- Computer literacy
- Research
- Office
- Employee stock purchase plan
- Paid holidays
Health & Human Resources Associate - Investigator and Fraud Management Unit
West Virginia Department of Health —Kanawha County, WV
- $32,862 - $56,373 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Survey Project Coordinator
TRC Companies, Inc. —Charleston, WV
- $25 - $45 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Paid holidays
- Disability insurance
11d
Title Agent - ROW/Land
TRC Companies, Inc. —Charleston, WV
- $75,400 - $84,500 a year
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Program Support Specialist
Quality Insights,Inc —Charleston, WV
- $41,000 - $50,000 a year
- Full-time
- 5 years
- Medical office experience
- Research
- Gym membership
Quick Apply
Member Assist Cart Attendant
Sam's Club —South Charleston, WV
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance

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resources associate jobs near charleston, wv

Customer Service Advocate II (Remote)

CASCI -
Charleston, WV

Quick Apply

Job Details

Full-time
$39,240 - $71,940 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Prioritize workflow & multitask efficiently in a fast-paced environment while using multiple skill sets with demonstrated proficiency.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in system testing as needed and ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: 3 years customer service experience.

Preferred Qualifications:

3 years experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $39,240 - $71,940

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

#LI-LY1

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Refine Your Search

resources associate jobs in charleston, wv

Customer Service Advocate II (Remote)

HRIS Time Administrator - REMOTE

Transportation Human Resources Associate - Kanawha County

Intake Clinician Full-Time - Acute

Brand Standards, Guest Experience, & Food Safety Advisor

CDL-A - New pay increase - Team Van Truckload truck driver

Operator

Health and Human Resources Associate

Retail Sales Associate - Part Time

Cafe Associate

Benefits Department Coordinator -- Compensation and Benefits -- General-419 Brooks St.

Health and Human Resources Associate -Office of Medical Cannabis

Retail Sales Associate - Full Time

Benefits Department Coordinator -- Compensation and Benefits -- General-419 Brooks St.

Teller

Health & Human Resources Associate - Investigator and Fraud Management Unit

Survey Project Coordinator

Title Agent - ROW/Land

Program Support Specialist

Member Assist Cart Attendant

I want to receive the latest job alert for resources associate in charleston, wv

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