Top 16 Parking manager Jobs in Charlotte, Nc

Communication Center Representative
UNC Charlotte —Charlotte, NC
- $35,608 - $43,919 a year
- Overtime
- Office
- University
- Criminal background check
7d
ASSISTANT PROPERTY MANAGER
CHILDRESS KLEIN PROPERTIES INC —Charlotte, NC
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Wellness program
- Paid parental leave
Quick Apply
Parking Attendant - Truliant Amphitheater
Live Nation —Charlotte, NC
- Part-time
- High school diploma or GED
- Cleaning
- Fair chance
Valet Supervisor - Charlotte, NC
Parking Management Company —Charlotte, NC
- $7.00 - $8.50 an hour + tips
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Assistant General Manager
Napa at Kingsley —Fort Mill, SC
- Weekends as needed
- 6 years
- Sales
- Basic math
- Free parking
- Flexible schedule
Quick Apply
Assistant General Manager
Napa on Providence —Charlotte, NC
- Full-time
- Sales
- ServSafe
- 5 years
- Free parking
- Flexible schedule
Quick Apply
Interior Horticulture Technician
Rolling Greens, Inc —Charlotte, NC
- From $17 an hour
- Full-time
- Clean driving record
- Ability to lift 50 pounds
- Driving
- Disability insurance
- Health insurance
Quick Apply
14d
Track Supervisor
K-1 Speed Inc —Concord, NC
- Weekends as needed
- Background check
- 18 years or older
- Restaurant management
- Health insurance
- Dental insurance
Quick Apply
Bell Attendant - Charlotte, NC
Parking Management Company —Charlotte, NC
- Overtime
- Background check
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Shift Supervisor
K-1 Speed Inc —Concord, NC
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Travel CT Technologist - CT Scan
American Traveler —Charlotte, NC
- $2,664.28 a week
- 12 hour shift
- BLS Certification
- Mid-level
- Travel
- Free parking
Quick Apply
2d
Travel Radiology Technologist - Radiology
American Traveler —Charlotte, NC
- $1,927.73 a week
- 8 hour shift
- BLS Certification
- Adults
- Mid-level
- Free parking
Quick Apply
Travel Surgical Tech/ORT - CVORT
American Traveler —Charlotte, NC
- $2,287.73 a week
- 12 hour shift
- Surgery
- BLS Certification
- Mid-level
- Free parking
Quick Apply
Travel RN - Med/Surg Tele
American Traveler —Charlotte, NC
- $1,768.82 a week
- 12 hour shift
- RN License
- Hospital
- BLS Certification
- Free parking
Quick Apply
3d
Travel RN - Pediatric ICU - Pediatric Cardiovascular ICU
American Traveler —Charlotte, NC
- $2,863.73 a week
- 12 hour shift
- RN License
- PALS Certification
- BLS Certification
- Free parking
Quick Apply
8d

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Communication Center Representative

UNC Charlotte -
Charlotte, NC

Apply Now

Job Details

Full-time
$35,608 - $43,919 a year
7 days ago

Qualifications

Office experience

Full Job Description

General Information

Vacancy Open to

All Candidates

Employment Type

Permanent - Full-time

If time-limited, note appointment end date

Hours per week

Months per year

Position Number

010238

NC Salary Grade Equivalency

NC09

Classification Title

Admin Support Specialist - Journey

Working Title

Communication Center Representative

Salary Range

$35,608 - $43,919

Anticipate Hiring Range

$35,608 - $43,919

FLSA Status

Non Exempt

Division

Business Affairs

Department

Business Services (Adm)

Work Unit

Parking

Work Schedule

7:00 pm – 6:00 am; Monday – Thursday

Work schedule and hours are subject to change. Mandatory overtime may be required during special events such as University football games, Commencement ceremonies, and other large-scale events, which may include evening and weekend hours.

Primary Purpose of Position

This position is the first point of contact by phone or intercom for the Parking and Transportation Services Department at UNC Charlotte. They answer multiple lines of incoming phone calls, payment station intercoms, as well as Niner Transit and Paratransit calls. They monitor and respond to radio traffic from parking enforcement employees and transportation drivers.

This position assists customers with permit and vehicle updates, verifying records for accuracy using multiple industry-specific programs simultaneously. They must be professional at all times while dealing with a diverse population and sometimes angry and aggressive patrons. This position must know all Parking and Transportation Services rules and regulations, transportation routes and services, and have the ability to access a variety of information to assist customers.

Minimum Education/Experience

Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.

Note: Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

Answer eight phone lines for Parking & Transportation Services that include regular phone lines, deck payment stations, and transit
Monitor and respond to radio traffic from parking enforcement employees and transportation drivers
Log attendance and status of parking enforcement employees and transportation drivers
Be familiar with the entire campus, including building locations and all parking areas
Know what parking permit is required for each area and understand restrictions and exceptions for each lot or deck
Provide directions to all parking areas and campus buildings upon request
Recommend parking options that make sense for each individual situation, including payment options available
Assist customers attempting to make payments in visitor parking areas with various issues, including malfunctioning equipment, lack of payment, and general directions to operate the machine
Provide accurate football and other special event parking information, including purchasing parking permits and different options for tailgating events
Update records as requested from customers, which includes verifying information in the NC DMV database and Banner
Monitor cameras and traffic flow in gated parking areas and assist with customer payments when needed
Maintain accurate logs of malfunctioning meters, equipment, and other issues that are reported
Accurately enter notes into citations and permit records which may be helpful for appeal decisions and collection purposes
Able to remain calm under stressful situations
Able to research and link vehicle records to current students using NC DMV, parking permit software, and Banner Student Accounts, using all records to obtain link of address, parents’ name, etc.
Able to effectively operate parking equipment management software to remotely open and lower deck gates, identify issues with equipment from alarms and report to appropriate person, re-tune equipment loops, verify permit access to determine equipment failure, verify permit access history, and send fees to exit verifiers or Pay on Foot stations as needed
Respond to radio traffic and provide appropriate information to parking enforcement employees, transportation drivers, managers, and supervisors regarding employee status, permit verification, vehicle updates, and authorize citations as needed upon verification of appropriate records

Other Work Responsibilities

Monitor weather and notify units in the field if adverse weather conditions are imminent.
Provide information to customers regarding campus buses, bicycle lockers, and paratransit service; report problems with buses to the appropriate supervisor and monitor PassioGo upon customer request for bus arrival times
Able to effectively operate Avigilon camera software to review video, verify vehicle information for digital deck voucher, and identify payment and research all anomalies reported from parking equipment management software
Able to effectively navigate AIMS parking permit software to verify and update vehicle and permit records, identify duplicate records, correct and merge duplicate records, update disability placards, add and remove scofflaws, and verify payment of citations
Able to use multiple programs simultaneously, such as parking permit software, NC DMV, Banner Finance, and other student account records to validate and compare addresses, vehicles, and payment information and update records appropriately
Provide support for parking enforcement employees with:
- permit checks
- disability placard checks
- license plate updates
- log availability of parking enforcement employees
- Special events
- Pay-by-phone vehicle payments
- logging handheld ticket writer malfunctions
Provide support for transportation services by receiving phone calls for paratransit pick-ups and changes to schedules and logging the request and the driver who responded
Provide excellent customer service by responding promptly and courteously at all times to various patrons, including students, visitors, faculty, staff, and parents of students

Departmental Preferred Experience, Skills, Training/Education

Demonstrated customer service and communication skills, including the ability to effectively assist customers by phone, provide directions, explain parking and transportation policies, and resolve service-related issues.
Ability to learn, interpret, and apply complex parking and transportation regulations, permit requirements, campus geography, and special event procedures while providing accurate information to customers and staff.
Experience using computer systems and technology to enter records, maintain logs, research information, monitor equipment, and manage operational databases with a high degree of accuracy and attention to detail.
Ability to monitor and coordinate multiple communication channels simultaneously, including telephone systems, radio traffic, cameras, and parking equipment systems, while prioritizing tasks in a fast-paced environment.
Ability to remain calm, exercise sound judgment, and make informed decisions under pressure while supporting field personnel, transportation operations, and customer service activities.

Necessary Licenses or Certifications

Work Location

PaTS Communication Center

Posting date

08/14/2026

Closing date

08/30/2026

Proposed Hire Date

09/21/2026

Contact Information

Special Notes to Applicants

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write ‘see resume’ on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Apply Now

Refine Your Search

parking manager jobs in charlotte, nc

Communication Center Representative

ASSISTANT PROPERTY MANAGER

Parking Attendant - Truliant Amphitheater

Valet Supervisor - Charlotte, NC

Assistant General Manager

Assistant General Manager

Interior Horticulture Technician

Track Supervisor

Bell Attendant - Charlotte, NC

Shift Supervisor

Travel CT Technologist - CT Scan

Travel Radiology Technologist - Radiology

Travel Surgical Tech/ORT - CVORT

Travel RN - Med/Surg Tele

Travel RN - Pediatric ICU - Pediatric Cardiovascular ICU

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