Top 137 Customer care specialist Jobs in Charlotte Nc

Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Customer Support Rep/Ntl Acct
S.P. Richards Company —Concord, NC
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid training
- COVID-19 protective measures
13d
Customer Care Specialist
Saia Motor Freight Line LLC —Charlotte, NC
- $20.10 - $24.20 an hour
- Full-time
- 18 years or older
- English
- Office
Quick Apply
Customer Support Service Representative (Medical Billing)- Hybrid Schedule
OrthoCarolina —Charlotte, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Administrative experience
- Paid holidays
- Tuition reimbursement
Quick Apply
7d
Customer Support Service II
OrthoCarolina —Charlotte, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid holidays
- Tuition reimbursement
Quick Apply
7d
Customer Experience Concierge, Centurion Lounge - CLT
American Express —Charlotte, NC
- $20.00 - $25.25 an hour
- Weekends as needed
- Hybrid work
- Travel
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance
Customer Support Specialist
NAVEX —Charlotte, NC
- $24 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Continuous improvement
6d
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte
Distro —Charlotte, NC
- $45,000 - $50,000 a year
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Representative - CLT Airport
Enterprise Mobility —Charlotte, NC
- From $17.50 an hour
- Urgently hiring
- 18 years or older
- High school diploma or GED
- Driver's License
- Profit sharing
- Health insurance
Call Center Customer Service Specialist
Opensity Solutions —Cornelius, NC
- $20 an hour
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Entry level
Quick Apply
15h
Direct Care Specialist (Alternative Living/Respite Provider) (AFL)
Array of Brighter Beginnings, Inc. —Charlotte, NC
- $120 - $140 a day
- Part-time
- Background check
- Caregiving
- High school diploma or GED
Quick Apply
Patient Quality Care Specialist/Receptionist - FT - Onsite NC
Human Coalition —Charlotte, NC
- Full-time
- Computer literacy
- Administrative experience
- Clinic
Quick Apply
14d
Care Specialist (Day/Community Support)
Array of Brighter Beginnings, Inc. —Gastonia, NC
- $18 - $20 an hour
- Part-time
- Management
- Writing skills
- Caregiving
- Flexible schedule
Quick Apply
Customer Experience Specialist
NearU —Charlotte, NC
- $15 - $25 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
Quick Apply
8d
Coordinator BPS Cust Serv
Acosta Group —Charlotte, NC
- $17 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Support Administrator
ELGi North America —Charlotte, NC
- Full-time
- ERP systems
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
8d
Customer Service Representative
FYZICAL Therapy and Balance Centers —Huntersville, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Cardiac Implanted Electronic Device (CIED) Specialist
CaroMont Health —Gastonia, NC
- Full-time
- Hospital
- BLS Certification
- Mid-level
- AD&D insurance
- Health insurance
EXPERIENCED Lawn Maintenance Specialist ONLY
R&B Climate Control / R&B Lawn Care —Fort Mill, SC
- $16 - $18 an hour
- Full-time
- Clean driving record
- No experience needed
- Driving
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for customer care specialist in charlotte nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near charlotte nc

Customer Care Specialist jobs in Charlotte, NC

Care Provider jobs in Charlotte, NC

Product Manager jobs in Charlotte, NC

Customer Experience Specialist jobs in Charlotte, NC

Customer Service Representative jobs in Charlotte, NC

Customer Specialist jobs in Charlotte, NC

Customer Service Representative jobs in Cornelius, NC

Electronics Technician jobs in Gastonia, NC

Concierge jobs in Charlotte, NC

Customer Experience Representative jobs in Charlotte, NC

Patient Care Technician jobs in Charlotte, NC

Customer Service Representative jobs in Huntersville, NC

Document Specialist jobs in San Antonio, TX

Non Phone Customer Service jobs in Phoenix, AZ

Customer Specialist jobs in Plano, TX

Customer Specialist jobs in Athens, GA

Customer Specialist jobs in Mcallen, TX

Customer Specialist jobs in Olive Branch, MS

Insurance Customer Service jobs in Tampa, FL

Customer Care Specialist jobs in New Jersey

Customer Support Associate

DebtBook
Charlotte, NC

Quick Apply

Job Details

Benefits

Stock options
Unlimited paid time off
Dental insurance
Tuition reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Data manipulation
Data analysis software

Full Job Description

CUSTOMER SUPPORT ASSOCIATE

Hours: 10am - 7pm

WHO WE ARE:

DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook.

We've built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.

WHAT YOU'LL DO:

As a Customer Support Associate, you will:

Respond to client inquiries via live chat and email
Troubleshoot and provide resolution to customer challenges
Become a DebtBook product expert
Provide client training and ongoing product education as needed
Work with the internal data team to ensure data updates are made correctly
Work with the internal product and development teams to ensure the timely resolution of any product issues
Create or facilitate the production of support materials like FAQs, user guides, and user support articles to empower self-service
Engage with clients, post-implementation, to understand their experience and drive success

WHAT YOU'LL BRING:

We are looking for team members who are passionate about putting their energy, insight, and analytical prowess into work that matters
Experience in a people-focused, customer service role, software product support experience strongly preferred
Proficient in all Microsoft Excel, including formulas and functions
Proficiency in data manipulation and analysis in Excel is required
Experience with accounting and/or bond math is preferred
Excellent analytical, problem-solving, and decision-making skills
BONUS experience with municipal debt or lease accounting is highly valued
Exceptional written communication skills
Empathetic, positive attitude with a commitment to our client's success
Highly organized with a high level of accuracy and attention to detail is required
A strong sense of service and a passion for technology
Comfort in a fast moving startup environment
Must be able to operate independently and effectively through periods of uncertainty, ambiguity and change
Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education and skills is required
Bachelor's Degree in Accounting or Finance preferred

OUR "GOAT" VALUES:

GROW Continuously

We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
We follow through on our decisions and commitments with action.

ABOVE & Beyond

We create moments of magic, surprising and delighting our customers at every touchpoint.
We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

There is no task needed at DebtBook that is beneath any of us.
We work hard to be the teammate others want on their team.
We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK:

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees' well-being to make their lives better, both in and out of the office. We offer:

Competitive salaries plus equity (stock options) for all employees;
Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
Generous leave policies (including unlimited PTO);
Professional development opportunities and tuition reimbursement;
Family and wellness perks;
In-person social events;
Top-of-the-line equipment, and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Quick Apply

Refine Your Search

customer care specialist jobs in charlotte nc

Customer Support Associate

Customer Support Rep/Ntl Acct

Customer Care Specialist

Customer Support Service Representative (Medical Billing)- Hybrid Schedule

Customer Support Service II

Customer Experience Concierge, Centurion Lounge - CLT

Customer Support Specialist

Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte

Customer Support Specialist I

Customer Experience Representative - CLT Airport

Call Center Customer Service Specialist

Direct Care Specialist (Alternative Living/Respite Provider) (AFL)

Patient Quality Care Specialist/Receptionist - FT - Onsite NC

Care Specialist (Day/Community Support)

Customer Experience Specialist

Coordinator BPS Cust Serv

Customer Support Administrator

Customer Service Representative

Cardiac Implanted Electronic Device (CIED) Specialist

EXPERIENCED Lawn Maintenance Specialist ONLY

I want to receive the latest job alert for customer care specialist in charlotte nc

Related Searches

Explore jobs in more locations

CUSTOMER SUPPORT ASSOCIATE

Job Seeker Tools

Employer Tools

Browse

Stay Connected