Top 108 Debt collection Jobs in Charlotte Nc

Collections Specialist
AIR Control Concepts —Charlotte, NC
- $55,000 - $65,000 a year
- Full-time
- Oracle
- Mid-level
- Residential
- Health savings account
- AD&D insurance
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Debt Collector
ASM SERVICES, LLC —Charlotte, NC
- $15 - $20 an hour
- Full-time
- Remote
- Fair chance
- Entry level
- Work from home
- Flexible schedule
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Collections Specialist
Automotive Management Services —Charlotte, NC
- $19 - $22 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills
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5d
Recovery and Collections Agent
Smith Debnam Narron Drake Saintsing & Myers, LLP —Charlotte, NC
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
- Flexible schedule
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Customer Service & Collections Representative
Terminix Service, Inc. —Charlotte, NC
- $16 - $17 an hour
- Full-time
- Residential
- Communication skills
- Negotiation
- Profit sharing
- Paid training
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10d
Customer Service & Collections Representative - Metro Region
Terminix Service, Inc. —Charlotte, NC
- $16 - $17 an hour
- Full-time
- Residential
- Communication skills
- Negotiation
- Profit sharing
- Paid training
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Branch Collection & Underwriting Assistant Manager
JDBCLT / National Auto Group —Charlotte, NC
- $55,000 - $100,000 a year
- Full-time
- Management
- Dealership
- Customer service
- Health insurance
- Dental insurance
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Accounts Receivable Specialist
Charlotte Gastroenterology & Hepatology —Mooresville, NC
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Profit sharing
- Health savings account
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Debt Collector
Progressive Solutions Group LLC —Indian Trail, NC
- From $15 an hour
- Full-time
- Microsoft Outlook
- US work authorization
- In-person
- Paid training
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Remote Mortgage Loan Officer (Charlotte, NC)
Zillow —Charlotte, NC
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Medical AR Representative
Providence Anesthesiology Associates PA —Charlotte, NC
- Full-time
- Hybrid work
- HIPAA
- Research
- Mid-level
- Profit sharing
- Paid holidays
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10d
Billing Specialist - Part Time
Hope Haven, Inc. —Charlotte, NC
- $18 - $23 an hour
- Part-time
- HIPAA
- Associate's degree
- Entry level
Senior Collections Specialist - ServiceMac
ServiceMac, LLC —Fort Mill, SC
- $23.37 - $31.15 an hour
- Full-time
- Background check
- 3 years
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
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Billing Analyst
Assetmark —Charlotte, NC
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Collections Specialist
Evergreen Residential Holdings, LLC —Charlotte, NC
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Basic math
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Collections Specialist
Anticimex North America —Matthews, NC
- Full-time
- No experience needed
- Computer skills
- Ability to stand for extended periods
Collections Specialist - ServiceMac
First American Title Insurance Co —Fort Mill, SC
- $18.46 - $24.63 an hour
- Full-time
- Background check
- Pass drug screening
- Research
- Employee stock purchase plan
- Health insurance
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4d
Customer Service Scheduler & Dispatcher
Crown Pest Control —Matthews, NC
- $17 - $25 an hour
- Full-time
- Office
- Organizational skills
- Computer skills
- Paid training
Quick Apply
Loss Control Specialist
Founders Federal Credit Union —Rock Hill, SC
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Wellness program
- AD&D insurance
Quick Apply
Account Analyst 2
CAR SERVICING LLC —Charlotte, NC
- No weekends
- Spanish
- English
- Mid-level
- Paid time off
- 401(k) matching
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debt collection jobs near charlotte nc

Collections Specialist

AIR Control Concepts
Charlotte, NC

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Family leave
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Term negotiation
Data analysis reporting
Metrics Reporting
Financial analysis
Aged receivables report
B2B business model
B2B
Accounting and finance experience
Accounting standards
Associate's degree
Debt collection negotiation
Collections account management

Full Job Description

Job Title: Collections Specialist (Collections 80% / Accounts Receivable 20%)
Job Location: Charlotte NC or Remote
FLSA Status: Exempt
Salary Range: $55-65k

About:

AIR Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience.

We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors.

Check out our website: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America

Job Description:
The Collections Specialist plays a crucial role in maintaining the financial health of the organization by driving the timely collection of outstanding invoices. The primary focus of this role, approximately 80%, is proactive collections. This includes daily outreach to customers on past-due balances, following up persistently until payment commitments are secured, negotiating payment arrangements when appropriate, and escalating high-risk accounts before they become losses. The remaining 20% supports core accounts receivable functions such as payment processing, account reconciliation, and record maintenance. The specialist will work closely with the sales, project management, and customer service teams to resolve billing disputes that are holding up payment and to keep customer relationships strong throughout the collections process. By analyzing aging data and payment trends, the specialist will contribute to strategies that improve cash flow, reduce DSO, and shrink the past-due portfolio. Ultimately, this role is vital for protecting the company's cash position while preserving positive, professional relationships with our customers.

Essential Duties and Responsibilities:
Collections (approximately 80%)

Own the accounts receivable aging report, contacting every past-due account promptly and following a consistent outreach cadence until payment is received.
Make daily collection calls and send follow-up communications on outstanding invoices, securing firm payment commitments and documenting each contact.
Investigate and resolve billing discrepancies, disputes, and short payments that are delaying collection, partnering with internal teams to clear roadblocks.
Negotiate payment plans within company guidelines and monitor compliance with committed arrangements.
Identify high-risk and chronically delinquent accounts, recommend escalation steps, and prepare documentation for further action when necessary.
Track and report on collections activity, aging trends, and DSO, and contribute to strategies that reduce overdue balances.

Accounts Receivable (approximately 20%)

Process incoming payments, including checks, credit card transactions, and electronic transfers, and apply them accurately to customer accounts.
Reconcile customer accounts and resolve unapplied or misapplied payments.
Prepare and maintain accurate records of all transactions and customer communications.
Support billing process improvements in collaboration with internal teams.

Experience and Requirements:

Associate's degree in finance, accounting, or a related field required; bachelor's degree preferred.
3-5 years of B2B collections experience with a track record of reducing past-due balances; accounts receivable experience preferred.
Strong, professional communication and negotiation skills with the persistence to follow accounts through to resolution.
Ability to remain firm, tactful, and customer-focused in difficult payment conversations.
Strong understanding of accounting principles and practices.
Experience with accounting software such as Oracle, FACTS, or similar platforms.
Familiarity with financial reporting and analysis, including AR aging and DSO metrics.
Certification in credit and collections or accounts receivable a plus.

Benefits:
We offer a competitive and comprehensive benefits package, including:

401(k) with employer match (immediate vesting)
Medical – HDHP & PPO options, Dental and Vision
HSA with employer matching contributions
FSA & Limited FSA
Employer Paid Life/AD&D Insurance
Voluntary Life Insurance Plans
Paid Family Leave
PTO
Paid Company Holidays – 10 Days
Employer Paid Short-term Disability
Long-term Disability
Referral Bonus Opportunities
Other voluntary fringe benefits

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.

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Refine Your Search

debt collection jobs in charlotte nc

Collections Specialist

Debt Collector

Collections Specialist

Recovery and Collections Agent

Customer Service & Collections Representative

Customer Service & Collections Representative - Metro Region

Branch Collection & Underwriting Assistant Manager

Accounts Receivable Specialist

Debt Collector

Remote Mortgage Loan Officer (Charlotte, NC)

Medical AR Representative

Billing Specialist - Part Time

Senior Collections Specialist - ServiceMac

Billing Analyst

Collections Specialist

Collections Specialist

Collections Specialist - ServiceMac

Customer Service Scheduler & Dispatcher

Loss Control Specialist

Account Analyst 2

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