Top 483 Infrastructure engineer Jobs in Chester Springs Pa

Operations Manager - VoIP Communications Company
Axxess Networks —Blue Bell, PA
- $85,000 - $100,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
12d
Senior Traction Power Engineer 1
Hatch —Ambler, PA
- 11+ years
- Master's degree
- Organizational skills
Quick Apply
7d
Electrical Engineer - RF Systems
Asylon —Norristown, PA
- $115,000 - $150,000 a year
- Full-time
- Schematics
- Mid-level
- 3 years
- Relocation assistance
- Health insurance
Quick Apply
13d
Site Reliability Engineer
Asylon —Norristown, PA
- $118,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Relocation assistance
- Health insurance
Quick Apply
13d
Wastewater Engineer
Liberty Personnel Services, Inc, LP88455 —West Chester, PA
- Email
- Hybrid work
- Organizational skills
- Civil Engineering
- Communication skills
Quick Apply
18h
Senior Electrical Engineer
NIELSEN KELLERMAN —Marcus Hook, PA
- Full-time
- Hybrid work
- 7 years
- Bachelor of Science
- English
- Paid parental leave
- Health savings account
Quick Apply
2d
Software Engineer
Asylon —Norristown, PA
- $105,000 - $150,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Disability insurance
- Relocation assistance
Quick Apply
13d
Project Engineer (MSP - Systems/Network)
D2 Integrated Solutions —Oreland, PA
- $85,000 - $120,000 a year
- Full-time
- Google Workspace
- 5 years
- Windows
- Paid holidays
- Health insurance
Quick Apply
7d
AI Software Engineer
Asylon —Norristown, PA
- $135,000 - $170,000 a year
- Full-time
- Mid-level
- 3 years
- Software development experience
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Vice President (SVP) – Hyperscale Data Center Design & Build
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- Construction site
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Senior Vice President (SVP) – Electrical Design & Build, Hyperscale Data Centers
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- System design
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Senior Vice President (SVP) – HVAC Design & Build, Hyperscale Data Centers
Confidential —King of Prussia, PA
- From $125,000 a year
- Full-time
- System design
- 11+ years
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Full Stack Software Engineer
Asylon —Norristown, PA
- $115,000 - $160,000 a year
- Full-time
- Mid-level
- Java
- Linux
- Paid holidays
- Relocation assistance
Quick Apply
13d
Systems Administrator
Watchkeep —West Reading, PA
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Windows
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Senior Software Engineer
Liberty Personnel Services, Inc, LP88427 —Plymouth Meeting, PA
- Full-time
- Azure
- System design
- Senior level
Quick Apply
1d
Senior Systems Engineer
Trumark Credit Union —Fort Washington, PA
- Full-time
- Azure
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
Frontend Engineer/UX Engineer
Asylon —Norristown, PA
- $100,000 - $140,000 a year
- Full-time
- Office
- 3 years
- In-person
- Disability insurance
- Relocation assistance
Quick Apply
13d
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —Malvern, PA
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Lead Software Test Engineer
Cox Automotive —Exton, PA
- $122,700 - $204,500 a year
- Full-time
- Master's degree
- Bachelor's degree
- No degree
- Paid jury duty
- Paid holidays
IT Systems Engineer
Asylon —Norristown, PA
- $100,000 - $115,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d

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infrastructure engineer jobs near chester springs pa

Operations Manager - VoIP Communications Company

Axxess Networks
Blue Bell, PA

Quick Apply

Job Details

Full-time
$85,000 - $100,000 a year
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Operational analysis
Teamwork
Operational management
Team development
Data analytics
Budgeting

Full Job Description

Position Summary

The Operations Manager is responsible for overseeing the daily operational functions of a VoIP communications company, ensuring the efficient delivery, implementation, support, and maintenance of voice, data, UCaaS, CCaaS, SIP, and networking services. This role manages operational staff, drives process improvements, maintains service quality standards, and ensures customer satisfaction while supporting company growth objectives.

Essential Duties and Responsibilities

Operational Management

Oversee day-to-day operations of service delivery, provisioning, installations, and customer support.

Manage operational workflows for VoIP, UCaaS, CCaaS, SIP trunking, internet connectivity, and networking services.

Ensure timely completion of customer implementations, moves, adds, changes, and disconnects.

Monitor operational KPIs and service performance metrics.

Develop and implement policies, procedures, and best practices to improve efficiency.

Team Leadership

Manage and mentor Operations Coordinators, Provisioning Specialists, Engineers, and Technical Support personnel.

Conduct performance reviews and establish employee development plans.

Schedule workloads and allocate resources to meet customer and business demands.

Foster a culture of accountability, collaboration, and continuous improvement.

Customer Service & Vendor Relations

Serve as an escalation point for operational and service-related issues.

Work closely with customers to ensure successful service delivery and issue resolution.

Coordinate with carriers, vendors, and technology partners regarding installations, outages, and service delivery.

Maintain strong relationships with key suppliers and service providers.

Process Improvement & Compliance

Identify opportunities to streamline workflows and improve operational performance.

Ensure compliance with company policies, regulatory requirements, and industry standards.

Maintain accurate operational records and documentation.

Participate in audits and operational reviews.

Project Management

Lead operational projects including system upgrades, migrations, and process improvements.

Coordinate cross-functional initiatives involving sales, engineering, IT, and customer support teams.

Track project timelines, budgets, and deliverables.

Reporting & Analytics

Prepare operational reports and dashboards for executive leadership.

Analyze service metrics, ticket trends, implementation timelines, and customer satisfaction scores.

Recommend operational improvements based on data analysis

Education

Bachelor's degree in Business Administration, Telecommunications, Information Technology, or related field preferred.

Equivalent combination of education and experience may be considered.

Experience

5+ years of operations management experience within telecommunications, VoIP, UCaaS, MSP, or technology services.

3+ years of supervisory or management experience.

Experience managing service delivery, provisioning, and customer support operations.

Technical Knowledge

Strong understanding of:

VoIP technologies

SIP Trunking

Hosted PBX platforms

UCaaS solutions

CCaaS solutions

Network infrastructure

Internet connectivity services

Telecom provisioning processes

Number porting procedures

Skills & Abilities

Excellent leadership and team management skills.

Strong organizational and project management abilities.

Exceptional problem-solving and decision-making skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong written and verbal communication skills.

Proficiency with CRM, ticketing, and project management systems.

Advanced Microsoft Office skills, particularly Excel.

Preferred Qualifications

Experience with telecom platforms such as:

BroadSoft/BroadWorks

RingCentral

Zoom Phone

Microsoft Teams Voice

8x8

NetSapiens

PMP or project management certification.

ITIL certification.

Telecom industry certifications.

Key Performance Indicators (KPIs)

Customer implementation timelines

Service delivery accuracy

Ticket resolution times

Customer satisfaction scores

Operational efficiency metrics

Team productivity and utilization

Number port completion rates

SLA compliance

Vendor performance management

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.

Occasional travel to customer locations, company offices, and industry events.

Ability to lift up to 25 pounds occasionally.

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

infrastructure engineer jobs in chester springs pa

Operations Manager - VoIP Communications Company

Senior Traction Power Engineer 1

Electrical Engineer - RF Systems

Site Reliability Engineer

Wastewater Engineer

Senior Electrical Engineer

Software Engineer

Project Engineer (MSP - Systems/Network)

AI Software Engineer

Senior Vice President (SVP) – Hyperscale Data Center Design & Build

Senior Vice President (SVP) – Electrical Design & Build, Hyperscale Data Centers

Senior Vice President (SVP) – HVAC Design & Build, Hyperscale Data Centers

Full Stack Software Engineer

Systems Administrator

Senior Software Engineer

Senior Systems Engineer

Frontend Engineer/UX Engineer

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Lead Software Test Engineer

IT Systems Engineer

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