Top 337 Customer experience manager Jobs in Cheyenne, Wy

Retail Assistant Manager
FedEx Office —Cheyenne, WY
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Cosmetic Brand Manager
Dillard's, Inc. —Cheyenne, WY
- Weekends as needed
- Merchandising
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
2d
Vitamin/HBA Manager
Sprouts Farmers Market —Cheyenne, WY
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Merchandising
- Paid parental leave
- Health savings account
Customer Service Manager - Cheyenne, WY
307 RACING MANAGEMENT, LLC —Cheyenne, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Customer Care Manager (Remote)
American Income Life Insurance Company —Cheyenne, WY
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
1d
Customer Logistics Manager - DTS SET
Ryder System —Cheyenne, WY
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
9d
Manager, Operations
Syncreon —Cheyenne, WY
- Word processing
- Engineering
- Mid-level
Staff Performance Manager - 2nd shift
Employbridge, LLC —Cheyenne, WY
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
2d
Manager, Medicaid Value-Based Care Operations
CVS Health —Cheyenne, WY
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
(USA) Club Enablement Lead
Sam's Club —Cheyenne, WY
- $21 - $29 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Maintenance Manager
Balfour Beatty —Cheyenne, WY
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Retail Assistant Manager
FedEx Office —Cheyenne, WY
- $18 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Fair chance
Assistant General Manager
Panera Bread —Cheyenne, WY
- Full-time
- ServSafe
- Fast casual restaurant
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Automotive Service Manager
Fremont Motors Management Co —Cheyenne, WY
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Paid holidays
- Relocation assistance
Quick Apply
7d
LTL transportation Operations Manager
Dynamix SearchForce, Inc —Cheyenne, WY
- Full-time
- Local
- Pass drug screening
- CDL A
- Relocation assistance
- Opportunities for advancement
Quick Apply
On-Site Safety Manager
Belair Sitework Services —Cheyenne, WY
- $60,000 - $70,000 a year
- Full-time
- Management
- Construction site
- Word processing
- Health insurance
- Dental insurance
Quick Apply
14d
Account Manager
Alltech —Wyoming
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Manager, Quality Control-Sam's Club
Sam's Club —Cheyenne, WY
- $80,000 - $155,000 a year
- Monday to Friday
- Microsoft Outlook
- High school
- Mid-level
- Paid jury duty
- Paid parental leave
Account Manager - Tri-anim Health Services - Denver, CO
Sarnova —Cheyenne, WY
- Full-time
- Remote
- Acute care
- Hospital
- Mid-level
- 401(k)
Quick Apply
GENERAL MANAGER
Wendy's —Cheyenne, WY
- $63,000 - $83,000 a year
- Restaurant management
- Mid-level
- Quick service & fast food restaurant
- AD&D insurance
- Disability insurance

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customer experience manager jobs near cheyenne, wy

Retail Assistant Manager

FedEx Office -
Cheyenne, WY

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

POSITION SUMMARY:
Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Evaluates the efficiency and productivity of team members in creating positive customer experiences
If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed
Oversees shipping related services and activities
Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
Assists Store Manager in review and transmission of payroll and daily close out of POS
Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.

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Refine Your Search

customer experience manager jobs in cheyenne, wy

Retail Assistant Manager

Cosmetic Brand Manager

Vitamin/HBA Manager

Customer Service Manager - Cheyenne, WY

Customer Care Manager (Remote)

Customer Logistics Manager - DTS SET

Manager, Operations

Staff Performance Manager - 2nd shift

Manager, Medicaid Value-Based Care Operations

(USA) Club Enablement Lead

Maintenance Manager

Retail Assistant Manager

Assistant General Manager

Automotive Service Manager

LTL transportation Operations Manager

On-Site Safety Manager

Account Manager

Manager, Quality Control-Sam's Club

Account Manager - Tri-anim Health Services - Denver, CO

GENERAL MANAGER

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