Top 86 Service manager Jobs in Chilton, Wi

Customer Service Manager
Briess Industries, Inc. —Chilton, WI
- From $60,000 a year
- Full-time
- Inventory management
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
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9d
Service Manager
MarineMax Services Inc —Oshkosh, WI
- Management
- Mid-level
Quick Apply
Grocery Store Customer Service Manager
Stoneridge Kaukauna LLC —Kaukauna, WI
- Full-time
- Bilingual
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Aviary and Aquarium Service and Installation Rep
Serenity Aquarium& Aviary Services —Neenah, WI
- From $19 an hour
- Full-time
- Clean driving record
- Heavy lifting
- English
- Health insurance
- Dental insurance
Quick Apply
Lead HVAC Service Technician
Style Crest Enterprises Inc —Fond du Lac, WI
- Full-time
- Clean driving record
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
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Convention Services Manager
Oshkosh Marriott Waterfront Hotel & Convention Center —Oshkosh, WI
- $55,000 - $65,000 a year
- Mid-level
- Hotel
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Guest Service Manager
Wisco Hotel Group (Holiday Inn) —Fond du Lac, WI
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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1d
Manager of Teen Services
Boys & Girls Club of Oshkosh —Oshkosh, WI
- $46,050.79 - $48,000.00 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
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Route Service Manager
Gunderson Inc —Menasha, WI
- Full-time
- Clean driving record
- Mid-level
- Driver's License
Quick Apply
9d
Help Desk/Desktop Support Analyst
Robert Half —Appleton, WI
- $30.45 - $35.26 an hour
- Contract
- Mid-level
- Windows
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
1d
Service Consultant
BERGSTROM APPLETON KIA —Appleton, WI
- $36,000 - $70,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
HVACR Ductless Service Advisor
Gustave A Larson Company —Appleton, WI
- $67,000 - $95,000 a year
- Full-time
- Mid-level
- Assembly
- In-person
Quick Apply
Dietary Manager: Make a Difference Every Day!
Avina on Division —Fond du Lac, WI
- Full-time
- Computer literacy
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Luxury Community Concierge / Property Services Manager
Cypress Homes —Appleton, WI
- $31.25 - $33.66 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Global IT Field Service Manager
Michels Corporation —Neenah, WI
- Clean driving record
- Construction site
- 3 years
- Health savings account
- Disability insurance
5d
Customer Service Manager
Briess Industries —Chilton, WI
- Full-time
- Inventory management
- ERP systems
- Mid-level
Quick Apply
9d
Service Manager
BERGSTROM NEENAH REFURBISHMENT CENTER —Neenah, WI
- $70,000 - $95,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Wellness program
- Paid holidays
Quick Apply
SERVICE COORDINATOR SPECIALIST LEAD
Winnebago County —Winnebago County, WI
- $33.12 - $36.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Writing skills
Special Living Services Case Manager
The Arc Fond du Lac —Fond du Lac, WI
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Senior Project Manager - Turnkey Services (PMO)
Menasha Corporation & Companies —Neenah, WI
- Full-time
- 5 years
- Office
- Bachelor's degree

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service manager jobs near chilton, wi

Customer Service Manager

Briess Industries, Inc.
Chilton, WI

Quick Apply

Job Details

Full-time
From $60,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Retirement plan

Qualifications

Customer communication
Data analysis reporting
Inventory management
ERP systems
Talent development
Frontline customer support management
Managing clients in a customer support role
Manufacturing facility experience
Team development
Customer relationship management
Conflict management
Business Administration
Productivity software
Manufacturing company experience

Full Job Description

JOB SUMMARY:

The Customer Service Manager is responsible for leading the customer service team and ensuring the delivery of exceptional service to customers in a food ingredients manufacturing business. This role serves as the primary liaison between customers and internal departments, including Sales, Production, Quality Assurance, Planning, Logistics, and Finance. The Customer Service Manager oversees order management, customer communications, issue resolution, and continuous improvement initiatives while ensuring compliance with food industry standards and company policies.

TYPICAL JOB DUTIES:

Customer Service Leadership

Supervise, coach, train, and develop Customer Service Representatives.
Establish performance expectations and monitor individual and team performance metrics.
Conduct performance evaluations and provide ongoing feedback and development opportunities.
Foster a customer-focused culture that emphasizes responsiveness, accuracy, and professionalism.

Order Management

Oversee the end-to-end order fulfillment process, including order entry, order changes, shipment tracking, and customer follow-up.
Ensure customer orders are processed accurately and efficiently.
Coordinate with Sales, Production Planning, Supply Chain, and Logistics to meet customer delivery requirements.
Monitor open orders and proactively communicate delays, inventory constraints, or supply issues.

Customer Relationship Management

Serve as an escalation point for customer concerns, complaints, and service issues.
Build and maintain strong relationships with customers, distributors, and internal stakeholders.
Partner with Sales to support customer retention and business growth initiatives.
Ensure timely and effective communication regarding product availability, lead times, pricing changes, and market conditions.

Cross-Functional Coordination

Collaborate with Quality Assurance on customer complaints, product investigations, and corrective actions.
Work with Manufacturing and Planning teams to address production schedules and customer priorities.
Coordinate with Transportation and Logistics team to ensure timely shipments.
Support new product launches and customer onboarding activities.

Food Industry Compliance

Support customer requests related to product specifications, certificates of analysis, allergen statements, and other documentation.
Ensure customer records and documentation are maintained in accordance with company and regulatory requirements.

Process Improvement and Reporting

Analyze customer service performance metrics, including on-time delivery, order accuracy, fill rates, and customer satisfaction.
Identify opportunities to streamline processes and improve operational efficiency.
Develop and maintain standard operating procedures (SOPs) for customer service functions.
Prepare reports and presentations for management regarding customer service performance and trends.

Other

· Adhere to all government and company safety, sanitation and GMP policies and regulations. Adhere to Food Safety, Quality and SQF Codes.

· Other duties as assigned by supervisor.

REQUIREMENTS:

Degree in Business Administration, Supply Chain Management, or a related field preferred.
Equivalent combination of education and experience may be considered.
Customer service experience in a manufacturing environment required.
Previous supervisory or team leadership experience preferred.
Experience in food ingredients, food manufacturing, or consumer packaged goods industries strongly preferred.
Strong understanding of order management and customer service processes within a manufacturing environment.
Excellent communication, problem-solving, and conflict resolution skills.
Strong organizational and time management abilities.
Proficiency with ERP systems and Microsoft Office applications.
Ability to analyze data and develop actionable recommendations.
Demonstrated leadership and employee development skills.

Pay: From $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in chilton, wi

Customer Service Manager

Service Manager

Grocery Store Customer Service Manager

Aviary and Aquarium Service and Installation Rep

Lead HVAC Service Technician

Convention Services Manager

Guest Service Manager

Manager of Teen Services

Route Service Manager

Help Desk/Desktop Support Analyst

Service Consultant

HVACR Ductless Service Advisor

Dietary Manager: Make a Difference Every Day!

Luxury Community Concierge / Property Services Manager

Global IT Field Service Manager

Customer Service Manager

Service Manager

SERVICE COORDINATOR SPECIALIST LEAD

Special Living Services Case Manager

Senior Project Manager - Turnkey Services (PMO)

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