Top 52 Customer care coordinator Jobs in Chula Vista, Ca

Client Care Coordinator - Senior In-Home Care Agency
Visiting Angels Santee —Santee, CA
- From $29 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Care Associate
Renewal by Andersen —San Diego, CA
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front Desk Coordinator- Owen Clinic
UC San Diego Health —San Diego, CA
- $27.49 - $36.24 an hour
- 8 hour shift
- Spanish
- Writing skills
- Pass drug screening
Medical Scheduling Coordinator
Lifeline Vascular Care —San Diego, CA
- $25 - $30 an hour
- Online Application
- Background check
- Clinic
- 1 year
Quick Apply
Admissions Assistant- Part time weekends
Balboa Nursing & Rehabilitation Center —San Diego, CA
- $25 - $30 an hour
- Part-time
- Organizational skills
- Communication skills
- Marketing
Quick Apply
Front Desk Coordinator - Otolaryngology
UC San Diego Health —San Diego, CA
- $29.15 - $36.24 an hour
- 8 hour shift
- Microsoft Word
- Spanish
- Microsoft Excel
13d
Part-time Front Desk Coordinator
Healcove Clinic —San Diego, CA
- $20 - $23 an hour
- Part-time
- Background check
- Administrative experience
- Clinic
- Employee discount
Quick Apply
3d
New Patient Coordinator
Medical Oncology Associates of San Diego —San Diego, CA
- $24 - $30 an hour
- Full-time
- Word processing
- Writing skills
- HIPAA
Quick Apply
9d
Home Health Portal Management Coordinator
Mission Healthcare —San Diego, CA
- $26 - $28 an hour
- High school diploma or GED
- Bachelor's degree
- Home Health
- Mileage reimbursement
- Health savings account
Quick Apply
Customer Service Coordinator
Essilor and Subsidiaries —San Diego, CA
- $20.12 - $29.64 an hour
- Full-time
- Microsoft Excel
- Basic math
- Mid-level
- Health insurance
- Paid time off
Health Benefits Assistant
US Veterans Health Administration —San Diego, CA
- $43,533 - $60,494 a year
- Online Application
- Hybrid work
- Background check
- Psychiatry
- High school
3d
Care Coordinator
Gallagher —San Diego, CA
- $27,000 - $52,500 a year
- Medical office experience
- HIPAA
- Office
9d
Scheduling Coordinator
A+ Dentistry Sorrento Valley —San Diego, CA
- $22 - $25 an hour
- Dental office
- HIPAA
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
New Patient Coordinator
California Pain —La Mesa, CA
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Paid holidays
- Dental insurance
Quick Apply
Field Support Specialist - Hybrid - San Diego, CA
TriWest Healthcare Alliance —San Diego, CA
- $81,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Patient Care Coordinator
Oliver Audiology & Hearing Aid Services —San Diego, CA
- $20 - $23 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid time off
- Paid sick time
Quick Apply
4d
Account Management Coordinator
Cadence Travel —La Jolla, CA
- $58,000 - $65,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Mid-level
Quick Apply
Eligibility Coordinator
Medical Oncology Associates of San Diego —San Diego, CA
- $21 - $24 an hour
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Patient Care Coordinator
Park Med Spa —San Diego, CA
- $18 - $20 an hour
- Part-time
- Residential
- US work authorization
- Data entry
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Consultant
Charlie Chen, M.D. —San Diego, CA
- From $25 an hour
- Full-time
- Surgery
- Medical office experience
- HIPAA
- 401(k) matching
Quick Apply

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Client Care Coordinator - Senior In-Home Care Agency

Visiting Angels Santee -
Santee, CA

Quick Apply

Job Details

Full-time
From $29 an hour
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Home care experience
Patient scheduling systems
Microsoft Excel
Microsoft Outlook
Interpersonal skills
Spreadsheets
Writing skills
Client rapport building
Working with seniors
High school diploma or GED
Older adults
Home health agency experience
Task assignment
Delegation
Healthcare software applications
Office experience

Full Job Description

Client Care Coordinator/Scheduler

Job Description

POSITION PURPOSE: The Client Care Coordinator/Scheduler isresponsible for the coordination of services including, but not limited, to: Scheduling caregivers, ensuring adequate staffing, and guaranteeing continuity of care that results in superior client care as well as caregiver and client satisfaction. Care Coordinator/Scheduler reports directly to:

CLASSIFICATION:

SUPERVISION EXERCISED: None

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

The duties and responsibilities described below do not represent a comprehensive list for the position. Additional tasks may be assigned periodically as necessitated by the business demands.

Complete duties as assigned by Management.
Maintain company standards in providing superior client care by implementing high- quality care standards and exceptional customer service
Develop the Plan of Care in accordance with client needs and wishes; update as warranted. The goal is to provide guidelines for the caregivers to follow based on client needs and wants, all while remaining safe and maintaining dignity
Conduct supervisory visits in the home and ensure that services are provided in accordance with the Plan of Care. Conduct supervisory visits to client’s home, preferably when the caregiver is present. Review the care plan to determine relevance and accuracy. Adjust care plan based on any changes in client condition or ability. Communicate changes to all care staff involved in the case.
Demonstrate self-motivation, self-direction, organizational skills, flexibility and the ability to coordinate multiple tasks simultaneously
Schedule caregivers to staff hours of service for new clients and open hours/shifts on existing cases. Ensure consistency, accuracy, and adequacy in clients’ schedules.
Maintain computer schedules and timely data entry for schedules and client information.
Be prepared to fill in last-minute open shifts yourself if no caregiver available.
Being available to work outside of office hours and weekends as needed.
Answer the telephone and greet the public.
Assist with all general office duties.
Recruit and advertise for direct care staff.
Support staff in assigned project-based work.
Organize and maintain file systems in compliance with office policies and regulations.
Assist with budgeting and payroll.
Be dependable: arrive on time and complete assigned tasks with minimal supervision.
Ensure that employee files are complete by entering appropriate information into the scheduling system in a timely manner.
Maintain and appropriately file documentation on all current and past caregiver employees.
Ensure timely copying and filing of appropriate caregiver and client documentation.
Recognize and reward good job performance and promote caregiver recognition.
Maintain positive relationships with clients and referral sources.
Independently respond to and resolve client complaints and concerns.
Communicate and refer appropriate matters to Case Manager.
Maintain absolute confidentiality of all information pertaining to employees, clients and client’s families.
Communicate and reinforce Visiting Angels’ policies and procedures, Basic 12 and the Points System to caregiver staff.
Maintain regular, predictable attendance.
Perform other functions, as deemed appropriate by the management team.

REQUIRED JOB KNOWLEDGE AND SKILLS:

High school diploma and two years of experience in an office setting, preferably in private duty homecare.
Proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other healthcare industry-related software.
Ability to listen and communicate clearly, fluently, and diplomatically - both orally and in writing.
Ability to remain flexible, resilient, calm and maintain a sense of humor in all situations.
Present a well-groomed image that reflects the professionalism of the business.
Ability to plan, organize, prioritize, delegate and accurately complete work activities within specific deadlines while appropriately managing interruptions.
Work independently with minimal direction and/or supervision after training.
Ability to generate goodwill for the Agency with staff, clients, their family members and referral sources. Demonstrate a strong commitment to client service excellence.
Ability to lawfully work in the U.S.

PHYSICAL/ENVIRONMENTAL DEMANDS:

Combination of sitting, standing, bending, reaching, stretching, stooping, walking, climbing stairs and moving intermittently during working hours.
Must be able to lift at least 50 lbs., if working with clients.
Must be able to see and hear or use prosthetics that enable these senses to function adequately to fully meet requirements of this position.
Must be able to properly operate office equipment.
Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, clients, family members, vendors and all business associates within or outside the Agency.
Successful completion and ongoing compliance with all licensing, certification, continuous education, background testing, drug and alcohol testing, OIG and health assessments as may be required under federal, state, or local law or per employer policy.
All of the above demands are subject to the ADA requirements.

Job Type: Full-time

Pay: From $29.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do all of your relevant home care work experiences appear on your resume? Please apply only if you have prior experience in a senior in-home care setting.
Are you fully vaccinated against COVID-19?
Have you reviewed and understand the job description and responsibility requirements for this position? (Required)

Experience:

office work: 3 years (Required)
Senior in-Home Care: 4 years (Required)
Microsoft Excel: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in chula vista, ca

Client Care Coordinator - Senior In-Home Care Agency

Customer Care Associate

Front Desk Coordinator- Owen Clinic

Medical Scheduling Coordinator

Admissions Assistant- Part time weekends

Front Desk Coordinator - Otolaryngology

Part-time Front Desk Coordinator

New Patient Coordinator

Home Health Portal Management Coordinator

Customer Service Coordinator

Health Benefits Assistant

Care Coordinator

Scheduling Coordinator

New Patient Coordinator

Field Support Specialist - Hybrid - San Diego, CA

Patient Care Coordinator

Account Management Coordinator

Eligibility Coordinator

Patient Care Coordinator

Patient Consultant

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