Top 3308 Requirements manager Jobs in Cleveland, Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Quality Manager
Cleveland Controls —Cleveland, OH
- From $100,000 a year
- Full-time
- Background check
- 5 years
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
8d
Manager of Operations (Cleveland, Ohio / Hybrid)
FreedomCare —Cleveland, OH
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Catering Sales Manager
Wyndham Hotel —Westlake, OH
- $55,000 - $65,000 an hour
- Full-time
- Mid-level
- Hotel
- Driving
Quick Apply
7d
Field Service Manager Columbus, OH (Heath)
BearCom —Parma, OH
- On call
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Assistant Nurse Manager Hospital - Neuro Expansion
Cleveland Clinic —Cleveland, OH
- $39.50 - $59.60 an hour
- 12 hour shift
- Nursing
- Surgery
- RN License
- Dental insurance
- Vision insurance
Software Engineering Manager
Spang & Company —Mentor, OH
- 7 years
- Master's degree
- JavaScript
- 401(k) matching
Quick Apply
10d
Senior Manager, HMG Central Intake & Referral
Bright Beginnings ESCNEO —Independence, OH
- $74,487 - $104,282 a year
- Full-time
- Marketing
- Writing skills
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
EMS Operations Manager
Confidential —Elyria, OH
- $65,000 - $75,000 a year
- Full-time
- HIPAA
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Safety Manager
Warren Roofing & Insulating —Walton Hills, OH
- Full-time
- Construction site
- 5 years
- Bachelor of Science
9d
Assistant Nurse Manager, Neuro OR - Neuro Expansion
Cleveland Clinic —Cleveland, OH
- $39.50 - $59.60 an hour
- Overnight shift
- Nursing
- Surgery
- RN License
- Dental insurance
- Vision insurance
Assistant Nurse Manager - Neuro Expansion Operating Room
Cleveland Clinic —Cleveland, OH
- $39.50 - $59.60 an hour
- Nursing
- Surgery
- RN License
- Dental insurance
- Vision insurance
Territory Manager - Eastern OH
Euro Auctions —Cleveland, OH
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Manager of Protective Finishes / Paint Operations Manager
Confidential —Eastlake, OH
- From $70,000 a year
- Overtime
- Background check
- Management
- 3 years
- Health savings account
- Health insurance
Quick Apply
10d
Hospice Registered Nurse Case Manager
Affinity Care of Ohio —Shaker Heights, OH
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
2d
Bilingual (Japanese/English) Sales Account Manager
IER Fujikura Inc —Macedonia, OH
- $70,000 - $90,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12h
Case Manager -Home Visitor/Parent Educator-Licensed (Flexible Schedule-Full-Time)
Bright Beginnings ESCNEO —Independence, OH
- $36,057 - $50,479 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Clinical Specialist / Lead RRT
Cleveland Clinic —Euclid, OH
- $30.41 - $46.38 an hour
- Hospital
- BLS Certification
- Mid-level
- Dental insurance
- Vision insurance
Launch Manager
JEM Consulting Services LLC —Elyria, OH
- $110,000 - $125,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- 401(k)
Quick Apply
1d
Quality Assurance and Safety Manager
Robbins, A Global TBM Company —Solon, OH
- $90,000 - $100,000 a year
- Full-time
- Computer literacy
- Engineering
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for requirements manager in cleveland, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

requirements manager jobs near cleveland, oh

Territory Manager jobs in Cleveland, OH

Nurse Manager jobs in Cleveland, OH

Safety Manager jobs in Walton Hills, OH

Quality Manager jobs in Cleveland, OH

Operations Manager jobs in Cleveland, OH

Operations Manager jobs in Wilmington, DE

Operations Manager jobs in Arkansas

Operations Manager jobs in Syracuse, NY

Regional Manager Property jobs in Denver, CO

Project Manager jobs in Queens, NY

Asset Protection Manager jobs in Phoenix, AZ

Operations Manager jobs in Portsmouth, NH

Dietary Manager jobs in Sacramento, CA

Hotel Manager jobs in Philadelphia, PA

Software Engineering Manager jobs in Minneapolis, MN

Entry Level Civil Engineering jobs in Texas

Software Engineering Manager jobs in Michigan

Entry Level Software jobs in Washington, DC

Software Engineering Manager jobs in North Carolina

Software Engineering Manager jobs in Edison, NJ

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

requirements manager jobs in cleveland, oh

Customer Service Manager

Quality Manager

Manager of Operations (Cleveland, Ohio / Hybrid)

Catering Sales Manager

Field Service Manager Columbus, OH (Heath)

Assistant Nurse Manager Hospital - Neuro Expansion

Software Engineering Manager

Senior Manager, HMG Central Intake & Referral

EMS Operations Manager

Safety Manager

Assistant Nurse Manager, Neuro OR - Neuro Expansion

Assistant Nurse Manager - Neuro Expansion Operating Room

Territory Manager - Eastern OH

Manager of Protective Finishes / Paint Operations Manager

Hospice Registered Nurse Case Manager

Bilingual (Japanese/English) Sales Account Manager

Case Manager -Home Visitor/Parent Educator-Licensed (Flexible Schedule-Full-Time)

Clinical Specialist / Lead RRT

Launch Manager

Quality Assurance and Safety Manager

I want to receive the latest job alert for requirements manager in cleveland, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected