Top 4644 Support staff Jobs in Cleveland, Oh

Relationship Manager
Saint Martin de Porres High School —Cleveland, OH
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
Case Manager
BF Empowerment Center LLC —Cleveland, OH
- From $25 an hour
- Part-time
- Background check
- School experience
- 3 years
- Professional development assistance
- Flexible schedule
Quick Apply
CUSTOMER SERVICE REPRESENTATIVE
Health Aid of Ohio Inc —Middleburg Heights, OH
- $18 an hour
- 8 hour shift
- English
- Office
- High school diploma or GED
- Continuing education credits
- Health savings account
Substitute Paraprofessional, Shaker Heights City Schools
Dedicated School Staffing —Shaker Heights, OH
- $128.88 a day
- Part-time
- School experience
- Classroom
- 18 years or older
- Health insurance
Peer Support Specialist
Stella Maris, Inc. (Drug and Alcohol Treatment Center) —Cleveland, OH
- $18 an hour
- 8 hour shift
- CPR Certification
- Addiction Medicine
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Seasonal Customer Service Representative (HelpLine) - Remote
Oxford Government Consu —Euclid, OH
- $17.75 an hour
- Overtime
- Remote
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Receptionist
The Village at Marymount —Garfield Heights, OH
- Part-time
- Skilled nursing facility
- Computer literacy
- Administrative experience
Quick Apply
Patient Access Representative I - Remote
Cleveland Clinic —Cleveland, OH
- $15.75 - $21.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- ER
- Dental insurance
- Vision insurance
Patient Service Representative (PSR)
Care Alliance Health Center —Cleveland, OH
- $18.12 - $21.33 an hour
- HIPAA
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Receptionist
Architectural Fiberglass —Cleveland, OH
- $16 - $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Dietary Staff
Hillside Plaza —Cleveland, OH
- Part-time
- No experience needed
- Entry level
- Under 1 year
- Disability insurance
- Health insurance
Quick Apply
Phone Room Medical Secretary
Southwest Family —Middleburg Heights, OH
- $18 an hour
- Writing skills
- HIPAA
- High school diploma or GED
Quick Apply
Administrative Assistant 1
Cuyahoga County Juvenile Court —Cleveland, OH
- $41,600 a year
- Office
- High school diploma or GED
- Typing
- Paid holidays
- Dental insurance
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
Receptionist
Aquamarine Salon & Spa —Cleveland, OH
- From $16 an hour
- Part-time
- Customer service
- Administrative experience
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
11d
Medical Office Receptionist
LifeStance Health —Rocky River, OH
- $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
5d
Teller
PNC Financial Services Group —Cleveland, OH
- $30,000 - $50,000 a year
- Full-time
- No experience needed
- No degree
- Entry level
- Wellness program
- Health savings account
14d
Store Team Member (Cashier, Stocker, Animal Care)
Pet Supplies Plus —Parma, OH
- Part-time
- Heavy lifting
- Pass drug screening
- 16+ years old
- Health insurance
- Dental insurance
13d
Guest Strategy Support - Data and Revenue - Zoo
Cleveland Metroparks —Cleveland, OH
- Weekends as needed
- High school diploma or GED
- Driver's License
- Entry level
Summer Youth Program Staff, Cleveland EASTSIDE Clubs
Boys and Girls Clubs of Northeast Ohio —Cleveland, OH
- $17 an hour
- 8 hour shift
- Background check
- 18 years or older
- Pass drug screening
Quick Apply

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Relationship Manager

Saint Martin de Porres High School -
Cleveland, OH

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Qualifications

Customer communication
Confidential information handling
Conflict resolution in education
Customer relationship building
Family collaboration in education
Faculty collaboration
Coaching
Employee relationship building
Parent communication
Collaboration with other professionals for student support
Working with students
Customer relationship management
Building employer relationships
Working with families
Customer service problem-solving

Full Job Description

POSITION: Relationship & Student Support Manager

REPORTS TO: Director of CWS Operations, Training & Credentialing

DEPARTMENT: Corporate Work Study

FLSA STATUS: Exempt

SALARY: $45,000 - $55,000

Employment Category: Non-Contract, 12-months per Year

Saint Martin de Porres High School is seeking a dynamic, energetic and self-driven Relationship & Student Support Manager to be part of an innovative urban college-prep and career readiness high school experience.

OUR ORGANIZATION

Saint Martin de Porres High School is part of the Cristo Rey Network of Catholic schools designed exclusively for students of modest means. Our competitive edge is our Corporate Work study program, which allows students to gain real world work experience while receiving a college preparatory education. Eighty percent of our students will be the first in their extended families to go to college. Our rigorous curriculum, which includes students working in a corporate environment, was designed specifically for our school by a committee of prestigious educational leaders. Saint Martin was founded in 2004, we are chartered by the state of Ohio and accredited through the Ohio Catholic Schools Accrediting Association. Our mission of College and Career Readiness is centered around five pillars: Work, Study, Serve, Lead, and Pray.

POSITION SUMMARY

The Relationship & Student Support Manager plays a key role in the success of Corporate Work Study (CWS) by managing a portfolio of client partnerships while supporting students’ professional growth and workplace success.

This position serves as a liaison between clients, students, families, and internal teams to build strong relationships, address challenges proactively, and ensure a positive work-study experience for all stakeholders. The manager also supports student engagement initiatives by providing coaching, intervention, and retraining support to help students successfully return to and thrive in the workplace.

ESSENTIAL DUTIES & RESPONSIBILITIES

Relationship Management & Partner Support

Serve as the primary Relationship Manager for an assigned portfolio of Corporate Work Study partners.
Build and maintain strong relationships with supervisors through consistent communication, responsiveness, and trust.
Provide high-quality customer service and support to workplace supervisors, students, and families.
Address workplace concerns proactively, helping resolve challenges and prevent recurring issues.
Conduct supervisor onboarding for new partners, clearly communicating the mission, expectations, and goals of Corporate Work Study.
Conduct a minimum of two site visits annually for each assigned partner account to monitor student experiences, workplace conditions, and supervisor feedback.
Support partner retention and renewal efforts, including recontracting and identifying opportunities for expanded engagement.
Collaborate with fellow Relationship Managers and the CWS team to support student performance reviews, job placement decisions, workplace coaching efforts, and daily AM/PM operational check-in.

Student Support

Develop and maintain student support resources, including intervention plans, performance improvement plans (PIPs), coaching materials, and retraining resources.
Plan and facilitate workplace retraining programs for students removed from or terminated from job placements, focusing on accountability, skill development, and successful re-entry into the workplace.
Facilitate one-on-one and small-group coaching sessions that help students strengthen employability skills, navigate workplace challenges, and improve workplace performance.
Ensure 100% completion of required Department of Labor training hours for freshman and sophomore students within designated timelines, maintaining accurate documentation and compliance records.
Support the planning and implementation of CWS Lion Pride Institute curriculum, training resources, and student development events.
Coordinate communication and follow-up with students, families, workplace supervisors, and school staff regarding workplace incidents, support plans, retraining expectations, and student progress.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree or two years of relevant work experience is required.

REQUIRED SKILLS/TRAITS

Strong organizational skills with the ability to effectively manage time, priorities, and multiple responsibilities in a fast-paced environment.
Ability to build positive relationships and communicate effectively with students, families, workplace supervisors, community partners, and colleagues.
Strong problem-solving, conflict resolution, and decision-making skills.
Ability to provide coaching, accountability, and support while maintaining professionalism and empathy.
Collaborative team player who works effectively with the Corporate Work Study team, faculty, staff, and school leadership.
Ability to handle confidential and sensitive information with professionalism and discretion.
Strong verbal, written, and interpersonal communication skills.

MISSION & PROFESSIONAL EXPECTATIONS

Understands and completely embraces the Saint Martin de Porres High School mission and the Cristo Rey Network's Ten Standards for Mission Effectiveness; and, the Five Pillars of Saint Martin: Work, Study, Serve, Lead and Pray.
Believe in the power of real-world learning experiences to support student growth, career readiness, and long-term success.
Foster a student-centered environment grounded in coaching, accountability, relationship-building, and active learning.
Support the Catholic mission and values of the school while promoting ethical, respectful, and professional behavior among students and staff.
Demonstrate flexibility, initiative, and a willingness to contribute to the broader success of Corporate Work Study and school community.
Work collaboratively as a positive and supportive member of the Saint Martin team.

Quick Apply

Refine Your Search

support staff jobs in cleveland, oh

Relationship Manager

Case Manager

CUSTOMER SERVICE REPRESENTATIVE

Substitute Paraprofessional, Shaker Heights City Schools

Peer Support Specialist

Seasonal Customer Service Representative (HelpLine) - Remote

Receptionist

Patient Access Representative I - Remote

Patient Service Representative (PSR)

Receptionist

Dietary Staff

Phone Room Medical Secretary

Administrative Assistant 1

Help Desk Support Level 1

Receptionist

Medical Office Receptionist

Teller

Store Team Member (Cashier, Stocker, Animal Care)

Guest Strategy Support - Data and Revenue - Zoo

Summer Youth Program Staff, Cleveland EASTSIDE Clubs

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