Top 105 Technical support Jobs in Clifton Park, Ny

IT Solution Center Associate
COORDINATED CARE ALLIANCE NY INC —Clifton Park, NY
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
9d
IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services —Schenectady, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Service Desk Analyst
Community Care Physicians —Latham, NY
- $21 - $34 an hour
- Overtime
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Technology Support Analyst II
John W Danforth Company —Clifton Park, NY
- $62,400 - $68,400 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Disability insurance
- Health insurance
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Technology Support Analyst II
John W. Danforth Company —Clifton Park, NY
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Desktop Support Technician
SN Technologies pvt ltd —Latham, NY
- $25.98 - $31.28 an hour
- Full-time
- Mid-level
- Communication skills
- Dental insurance
Quick Apply
6d
Desktop Technician II
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Mid-level
- Organizational skills
10d
IT Specialist I
Rivers Casino & Resort Schenectady —Schenectady, NY
- $29.79 - $33.10 an hour
- Holidays
- Google Workspace
- High school diploma or GED
- Ability to lift 50 pounds
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6d
Service Desk Analyst
Union College —Schenectady, NY
- $60,000 - $62,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
IT Support Specialist - Albany, NY
SGI Global, LLC —Albany, NY
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Hardware Technician
Zones —Clifton Park, NY
- Up to $32 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
IT support technician
Sticker Mule —Albany, NY
- $25.75 - $27.50 an hour
- Full-time
- Google Workspace
- Mid-level
- Windows
- Health insurance
- Dental insurance
Fleet Support Specialist
GE Vernova —Schenectady, NY
- $62,400 - $95,500 a year
- Full-time
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
Tech Field Support II
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Mid-level
Customer Support Engineer
KLA —Malta, NY
- $29.19 - $49.62 an hour
- Full-time
- Mid-level
- 3 years
- Mentoring
- Employee stock purchase plan
- Paid holidays
Help Desk Technician
SteadFastIT —Saratoga Springs, NY
- $20.15 - $22.15 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
IT Technician- Glenville, NY
Trustco Bank —Schenectady, NY
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Office
- Paid training
- Health savings account
11d
Programmer Analyst - End Use Support
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Weekends as needed
- Classroom
- Computer science
- Computer Science

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IT Solution Center Associate

COORDINATED CARE ALLIANCE NY INC
Clifton Park, NY

Quick Apply

Job Details

Full-time
$25 - $27 an hour
9 days ago

Qualifications

iOS support
High school diploma or GED
Desktop (troubleshooting support)
Telephone systems
Technical Proficiency
Mobile devices

Full Job Description

This position requires in-person work at a minimum of 4x per week.

Job Summary:

Under the general supervision of the IT Solution Center Manager, the IT Solution Center Associate is a key member of the Information Technology department, providing a wide variety of end user and technical support to all departments of CCANY and the CCO’s. This position is responsible for the initial response to incoming end user support requests from associates at all levels of the organization. The IT Solution Center Associate will be required to offer exceptional service in a fast-paced environment to both remote and on-premises customers, providing a wide range of support.

Essential Duties and Responsibilities:

Provide timely responses to all phone calls, emails, and self-service requests for technical assistance.
Create tickets, resolve issues striving for first-call resolution, work collaboratively with other IT members to resolve customer requests.
Provide exceptional customer service to a remote workforce.
Identify areas driving help desk call volume and work with team members to develop solutions to mitigate issues.
Develop customer facing guidance on new/existing technology.
Participate in orientation to introduce new employees to technology used.
Provide on-call technical support on a rotational basis.
Perform data-entry tasks as needed.
Maintains confidentiality.
Performs other duties, as assigned.
Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.

A High School diploma is required.
An Associate degree or a Bachelor’s degree in related field and/or equivalent experience preferred.
A minimum of two (2) years of experience is required.
Excellent verbal, written, listening, questioning, and interpersonal communication skills.
Strong working knowledge of Laptops, Cell phones (iPhone), multi-function printers, etc. is required.
Knowledge of Windows OS, MS Office 365 suite, Adobe Acrobat, Outlook, One Drive, Laptops, Voice over IP software (RingCentral) is preferred.
Must possess the ability to exercise critical thinking and collaborate with team members to ensure appropriate resolutions are met.
Must possess strong customer service skills.
Ability to explain technical concepts to a workforce with a diverse set of technical skills/knowledge.
Must be flexible and adaptable, able to cope with unexpected events.
Ability to make appropriate decisions in a dynamic and fast-paced environment with/without direct supervision.
Must be able to work a schedule of 8:30 a.m. to 5:00 p.m.
Participate in various projects as assigned.
Report to work in-person a minimum of 4 days a week
Travel is required.
Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
Ability to work autonomously.
Demonstrate professionalism, respect, and ability to work in a team environment.

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.

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Refine Your Search

technical support jobs in clifton park, ny

IT Solution Center Associate

IT Support Engineer

Desktop Support Technician

Service Desk Analyst

Technology Support Analyst II

Technology Support Analyst II

Desktop Support Technician

Desktop Technician II

IT Specialist I

Service Desk Analyst

IT Support Technician

IT Support Specialist - Albany, NY

IT Hardware Technician

IT support technician

Fleet Support Specialist

Tech Field Support II

Customer Support Engineer

Help Desk Technician

IT Technician- Glenville, NY

Programmer Analyst - End Use Support

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