Top 1173 Client services manager Jobs in Clive, Ia

Customer Success Manager
Mom's Meals —Ankeny, IA
- $102,000 - $119,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- 3 years
- Health savings account
- Paid holidays
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Client Services Manager (Remote)
Businessolver —West Des Moines, IA
- $79,000 - $107,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Quality control
Business Development Manager
Spindustry —Clive, IA
- $85,000 - $300,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- 5 years
- Health savings account
- Disability insurance
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4d
Home Health RN, Visit Nurse
WesleyLife —Urbandale, IA
- RN License
- Pass drug screening
- Mid-level
- Health insurance
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Rental Sales Representative
Nichols Equipment, LLC —Des Moines, IA
- Full-time
- Background check
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
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Banking Center Manager
Security National Bank —West Des Moines, IA
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Government Account Executive - SLED
Uniti —Des Moines, IA
- Full-time
- 5 years
- Driver's License
- Driving
- AD&D insurance
- Health insurance
12d
Licensed Final Expense Sales Agent (LHA083126)
SelectQuote —Iowa
- $60,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Health insurance
- Dental insurance
6d
Senior Project Manager
Kraus-Anderson Incorporated —Des Moines, IA
- $135,000 - $190,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Free parking
- Wellness program
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Relationship Manager
Legacy Financial Group —Des Moines, IA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Writing skills
- Research
- Profit sharing
- Health savings account
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Regional Sales Manager - Ethanol Processing Plants
Victory Energy Operations, LLC —Iowa
- From $115,000 a year
- Full-time
- 5 years
- ERP systems
- Business development
- Health insurance
- Dental insurance
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Branch Manager - SE 14th
Community State Bank —Des Moines, IA
- Full-time
- Background check
- Mid-level
- Office
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Financial Advisor Career Path – Fast-Track to Leadership
New York Life —Iowa
- $60,000 - $150,000 a year
- Full-time
- Background check
- Finance
- Business development
- AD&D insurance
- Disability insurance
Quick Apply
11d
Client Account Manager
MCL Talent Partners —Clive, IA
- $45,700 - $84,500 a year
- Full-time
- No experience needed
- Driver's License
- Organizational skills
- Opportunities for advancement
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Healthy Start Case Manager - FT
EveryStep —Des Moines, IA
- Full-time
- Background check
- Spanish
- Nursing
- Dental insurance
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7d
Program Manager - ICF-ID
BALANCE AUTISM —Altoona, IA
- $45,000 - $50,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Loan repayment program
- Disability insurance
Quick Apply
Vinyl Graphics Sales/Manager
Motion Products Inc —Des Moines, IA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Analysis skills
- Mentoring
- Health savings account
- Health insurance
Quick Apply
3d
Outside Sales Executive
Opulent Financial LLC —Des Moines, IA
- $83,998 - $135,998 a year
- Full-time
- High school diploma or GED
- Driver's License
- Driving
- Flexible schedule
Quick Apply
Field Service Technician (Des Moines)
Air Mach, Inc. —Des Moines, IA
- $40,000 - $75,000 a year
- Overtime
- Clean driving record
- Writing skills
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
Dispatcher
Student Transportation Of America —Johnston, IA
- Weekends as needed
- CPR Certification
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply

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Customer Success Manager

Mom's Meals -
Ankeny, IA

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Job Details

Full-time
$102,000 - $119,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Project management lifecycle
Conflict management
Sales management systems proficiency
Managing projects
CRM system proficiency
Account management

Full Job Description

The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services. The CSM serves as a trusted advisor and primary point of contact for assigned customers throughout the customer lifecycle.

This role requires strong communication skills, strategic thinking, problem-solving abilities, and a customer-first mindset.

Salary range: $102,000-119,000 plus 10% bonus

Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation.

Benefits

Our employees enjoy a generous package of benefits that we are thrilled to provide, and feel is part of what makes us different as an employer. We value our team members, and this is one way we can show it.

Benefits include:

PTO, holiday pay and holiday of choice

401(k) match

Life insurance

Short-term disability

Health, dental and vision insurance

Maternity/paternity leave

Health savings account (HSA)

Flex spending accounts (FSA) – health and dependent

Position Responsibilities may include, but not limited to

Build and maintain strong, long-term relationships with customers
Serve as a primary point of contact for assigned accounts
Conduct operational check-ins, business process reviews, and drive escalated issues to resolution
Develop a deep understanding of customer goals, challenges, and operational needs

Monitor customer health metrics and proactively address risks
Identify opportunities to improve customer satisfaction and retention
Reduce customer churn through proactive engagement and issue resolution

Manage implementation of new and incremental services for aligned clients
Ensure smooth transitions to ongoing support teams
Help customers understand best practices and operational workflows

Act as an escalation point for customer concerns and service issues
Collaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult/manage relationship with clients throughout the resolution process)
Advocate internally for customer needs and process improvements

Maintain accurate customer records and engagement activity within CRM systems
Track and report on customer success metrics, risks, and opportunities
Prepare customer status updates and executive summaries as needed
Occasional travel may be required for customer meetings or company events

Required Skills and Experience

Bachelor’s degree (or equivalent experience) in Business, Communications, Healthcare Administration, Marketing, or related field preferred
3+ years’ experience in customer success, account management, client services, or related roles
Strong relationship-building, communication, and presentation skills
Excellent organizational and project management abilities
Ability to manage multiple priorities in a fast-paced environment
Experience using CRM platforms such as Salesforce, HubSpot, or similar systems
Strong problem-solving, systems process, business process, and conflict-resolution skills
Strong skills in strategic thinking, adaptability and resilience
Data-driven decision making ability

Preferred Skills and Experience

Experience in healthcare, technology, or service-based industries
Experience supporting enterprise or high-value clients
Knowledge of customer success KPIs and retention strategies
Experience working cross-functionally with sales, operations, and implementation teams

Physical Requirements

Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

client services manager jobs in clive, ia

Customer Success Manager

Client Services Manager (Remote)

Business Development Manager

Home Health RN, Visit Nurse

Rental Sales Representative

Banking Center Manager

Government Account Executive - SLED

Licensed Final Expense Sales Agent (LHA083126)

Senior Project Manager

Relationship Manager

Regional Sales Manager - Ethanol Processing Plants

Branch Manager - SE 14th

Financial Advisor Career Path – Fast-Track to Leadership

Client Account Manager

Healthy Start Case Manager - FT

Program Manager - ICF-ID

Vinyl Graphics Sales/Manager

Outside Sales Executive

Field Service Technician (Des Moines)

Dispatcher

I want to receive the latest job alert for client services manager in clive, ia

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