Top 100 Customer experience coordinator Jobs in Colorado Springs Co

Associate Patient Care Coordinator
Optum —Colorado Springs, CO
- $16 - $29 an hour
- Full-time
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Health insurance
Dental Scheduling Coordinator
Simply Kids Dental —Colorado Springs, CO
- $20 - $25 an hour
- Spanish
- Dental office
- HIPAA
- Paid holidays
- Paid time off
Quick Apply
Customer Service Coordinator
Keysight Technologies, Inc. —Colorado Springs, CO
- $38,700 - $64,500 a year
- Full-time
- Mid-level
- 3 years
- Team management
Intake Coordinator- Hybrid
Innovive Health —Colorado Springs, CO
- $20 - $23 an hour
- Full-time
- Hybrid work
- Home Health
- Experience equivalent to degree accepted
- 1 year
- Continuing education credits
- Mileage reimbursement
Quick Apply
Material Coordinator
CACI —Colorado Springs, CO
- $28.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
Coordinator I: Program Support (Mann MS)- Colorado Springs School District 11
Colorado Springs School District 11(co) —Colorado Springs, CO
- $25.75 - $30.78 an hour
- Full-time
- School experience
- Google Workspace
- Office
3d
Receptionist & Referral Coordinator
WELLCARE INC —Colorado Springs, CO
- $23 - $26 an hour
- Full-time
- Clinic experience
- Mid-level
- Office
- Paid training
- Health savings account
Quick Apply
5h
Care Coordinator
Simplicity Home Care —Colorado Springs, CO
- $23 an hour
- Full-time
- Driver's License
- Home Health
- US work authorization
- Paid training
- Paid holidays
Quick Apply
4h
Case Services Coordinator – Part-Time
El Paso County —Colorado Springs, CO
- $20.58 - $22.50 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Pass drug screening
- Research
- Mileage reimbursement
3d
Project Coordinator
ACCO Engineered Systems —Colorado Springs, CO
- $20.34 - $26.83 an hour
- Extended hours
- Mid-level
- Office
- High school diploma or GED
- Employee stock ownership plan
Service Coordinator
MTech Mechanical —Colorado Springs, CO
- $25 - $30 an hour
- Mid-level
- Office
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Accounts Coordinator
Balfour Beatty —Colorado Springs, CO
- $23 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Front Desk Coordinator
True North Chiropractic —Colorado Springs, CO
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
VANGUARD SKIN SPECIALISTS —Colorado Springs, CO
- $20 - $23 an hour
- Full-time
- Surgery
- Clinic
- Children
- Paid parental leave
- Health insurance
Quick Apply
14d
Wholesale Sales Coordinator
Bellroy —Colorado Springs, CO
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid parental leave
- Paid holidays
Project Coordinator
Galloway & Company —Colorado Springs, CO
- $58,000 - $63,000 a year
- Full-time
- Experience equivalent to degree accepted
- 2 years
- Entry level
- Profit sharing
Quick Apply
4d
Intake Coordinator
Attend Home Care - Colorado —Colorado Springs, CO
- $18 - $20 an hour
- Full-time
- Medical office experience
- HIPAA
- Office
- Dental insurance
- Paid time off
Quick Apply
8d
Patient Care Coordinator
1 For All Home Healthcare —Colorado Springs, CO
- $20 - $25 an hour
- Full-time
- HIPAA
- Microsoft Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Human Resources Coordinator
CPCD —Colorado Springs, CO
- $23.80 an hour
- Full-time
- Background check
- Microsoft Excel
- Current TB test
- Profit sharing
- AD&D insurance
6d
Case Services Coordinator – Hotline Team
El Paso County —Colorado Springs, CO
- $42,800 - $46,800 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Pass drug screening
- Research
- Mileage reimbursement
13d

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Associate Patient Care Coordinator

Optum -
Colorado Springs, CO

Apply Now

Job Details

Full-time
$16 - $29 an hour

Benefits

Health insurance

Qualifications

Microsoft Outlook
Spreadsheets
High school diploma or GED
Medical terminology

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator is responsible for reviewing and processing request for prior authorization, referrals, or denials in accordance with insurance provider guidelines. This role requires a solid understanding of healthcare insurance policies, pharmacy benefit management, and medical terminology.

Location: 1625 Medical Center Point, Colorado Springs, CO

Hours: Monday - Friday, 8:30AM - 5:00PM

Primary Responsibilities:

Acquire and maintain a working knowledge of health plan formulary and authorization requirements
Utilize systems to facilitate faster turnaround time on a complete authorization
Gather necessary information from chart review to submit prior auth request to insurance providers
Act as a liaison between providers, pharmacy, health plans and patients to support a timely medication authorization process
Communicate with providers, pharmacy, and patients to provide updates on the status of their prior auth request
Document in the patient electronic health record all medication authorization work provided following standard work guidelines
Provide and document in EPIC medication authorization denials and health plan recommendation and or alternatives when provided
Assist with front office tasks as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of customer service experience
Intermediate level of proficiency in Microsoft Office applications including Excel, Word and Outlook

Preferred Qualifications:

2+ years of experience in health care, including understanding of health plan related operations
Experience in Managed Care

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

customer experience coordinator jobs in colorado springs co

Associate Patient Care Coordinator

Dental Scheduling Coordinator

Customer Service Coordinator

Intake Coordinator- Hybrid

Material Coordinator

Coordinator I: Program Support (Mann MS)- Colorado Springs School District 11

Receptionist & Referral Coordinator

Care Coordinator

Case Services Coordinator – Part-Time

Project Coordinator

Service Coordinator

Accounts Coordinator

Front Desk Coordinator

Patient Care Coordinator

Wholesale Sales Coordinator

Project Coordinator

Intake Coordinator

Patient Care Coordinator

Human Resources Coordinator

Case Services Coordinator – Hotline Team

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