Top 42 Low income program manager Jobs in Columbus, Oh

Emergency Assistance Representative I
Impact Community Action —Columbus, OH
- $20.59 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
Quick Apply
Case Manager
The Breathing Association —Columbus, OH
- Full-time
- English
- Office
- Driver's License
Participant Relations & Operations Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $83,000 - $87,000 a year
- 5 years
- English
- Office
Quick Apply
Tax Supervisor - Worthington
Regional Income Tax Agency —Worthington, OH
- From $61,921.60 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
6d
Regional Multi Family Property Manager
A Better Way ABA —Columbus, OH
- $90,000 - $115,000 a year
- Full-time
- Residential
- Administrative experience
- Contracts
Quick Apply
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
- $18 an hour
- Extended hours
- High school diploma or GED
- Driver's License
- Travel
Quick Apply
Team Member - Part Time
YMCA of Central Ohio —Columbus, OH
- From $15.50 an hour
- Part-time
- High school diploma or GED
- Cleaning
- Associate's degree
Quick Apply
Assistant Community Manager
Asset Living —Columbus, OH
- $24 - $26 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
Human Resources Associate
KIPP Columbus —Columbus, OH
- $60,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Community Manager
Asset Living —Columbus, OH
- $75,000 - $80,000 a year
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Medical Support Assistant (Advanced)
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Part-time
- Hybrid work
- Background check
- Surgery
- Pass drug screening
- Paid parental leave
- Paid holidays
4d
Assistant Property Manager
Sawmill Road Management Company —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Asset Manager
CIMS —Ashville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
11d
Medical Support Assistant (Advanced) - Geriatrics & Extended Care
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Online Application
- Hybrid work
- Background check
- Psychiatry
- High school
- Paid parental leave
- Paid holidays
4d
Associate Project Manager
TRC Companies, Inc. —Gahanna, OH
- $66,560 - $83,200 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
- Paid holidays
- Disability insurance
6d
LIHTC Property Manager
RLJ Management Co., Inc —Columbus, OH
- Part-time
- Mid-level
- Administrative experience
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Assistant Property Manager - Carriage House
Millennia Housing Management —Columbus, OH
- $21 - $23 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Assistant Property Manager (The Reserve at Chatford)
WinnCompanies —Columbus, OH
- $21.51 - $25.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
12d
Assistant Vice President of Planning and Deve
Columbus Metropolitan Housing Authority. —Columbus, OH
- $95,000 - $115,000 a year
- Microsoft Outlook
- Customer service
- Word processing
Quick Apply
Social Worker - Behavioral Health Interdisciplinary Program
US Veterans Health Administration —Columbus, OH
- $64,406 - $101,309 a year
- Online Application
- Hybrid work
- Microsoft Word
- Background check
- Master of Social Work
- Paid parental leave
- Paid holidays
10d

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low income program manager jobs near columbus, oh

Emergency Assistance Representative I

Impact Community Action -
Columbus, OH

Quick Apply

Job Details

Full-time
$20.59 an hour

Qualifications

High school diploma or GED

Full Job Description

Title: Emergency Assistance Representative I

Classification: Non-Exempt

Reports to: Emergency Assistance Program Manager

Job Summary: Works directly with customers on an individual basis and/or provides program and general Agency information via telephone and in person. Verifies and processes information to determine eligibility for private, state and federally funded programs. Identifies additional customer needs and makes recommendations for referrals to additional programs. Provides customer education on a variety of topics.

Job Responsibilities:

Greets, directs, and informs customers of all agency programs in person or by phone. Specific time will be spent educating customer on the Home Energy Assistance Program (HEAP), Community Service Block Grant Programs (CSBG), Percentage of Income Payment Programs Plus (PIPP+) and other fuel fund and crisis programs
Conducts customer interviews to identify customer needs
Accurately enters customers' program required information into the computerized database and files
Understands program eligibility guidelines in order to process applications for HEAP and CSBG
Verifies accuracy of customer income and other required compliance information
Communicates with local regulated and non-regulated utility companies and other human services agencies
Communicates with the general public and program participants
Print, scan and upload error-free applications containing customers' signature and provides completed application and required documentation to Emergency Assistance III staff person responsible for file audits and electronic file storage for HEAP and CSBG
Attends initial orientation and periodic training sessions as required to enhance Agency and program knowledge
Provides a quality customer service experience for all customers by providing compassionate, active listening, and responding to customers' needs in a timely manner
Makes referrals to other internal and external programs as needed
Makes referrals to other community resources as appropriate
Position meets required productivity standards established by management for taking application from target population
EAR I candidate must be able to complete various duties while simultaneously maintaining each program's processes, rules and guidelines with a sense or urgency
Assisting with roving sites and outreach activities when needed
Serves as an advocate with utility vendors and community agencies. Places vendor utility accounts in good standing by pledging or re-verifying customer utility accounts. Relates accurate information to customers
Assumes other duties assigned by the Program Manager, Director and/or the executive leadership

Working Conditions and Physical Requirements:

High-volume customer service office environment serving low-income people in crisis. Requires ability to operate telephone and personal computer for extended periods of time. Occasional travel.

Competencies and Knowledge, Skills and Abilities:

Patient, Even-Tempered
Integrity and Trust
Action Oriented
Drive for Results
Strong Interpersonal Skills
Decision Quality
Problem Solving
Process Management
Excellent Customer Service Skills, in particular de-escalation
Flexibility
Verbal, Written Communication Skills
Listening: Ability to communicate complex funder rules to the customer's level of understanding
Technical Skills (e.g. PC Applications)
Functional Knowledge and Skills - examples:
- Knowledge of program eligibility guidelines, call center and applications processes

Minimum Education and Qualifications:

High School Diploma or G.E.D.
Prior non-profit/community action agency/human services/call center/case management experience preferred
Ohio Driver's License and/or reliable transportation and ability to meet Agency's insurance carrier standards and policy. Transportation insurance requirements.

Equal Opportunity Statement:

IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.

Quick Apply

Refine Your Search

low income program manager jobs in columbus, oh

Emergency Assistance Representative I

Case Manager

Participant Relations & Operations Manager

Tax Supervisor - Worthington

Regional Multi Family Property Manager

Customer Service Representative I (Call Center)

Team Member - Part Time

Assistant Community Manager

Human Resources Associate

Community Manager

Medical Support Assistant (Advanced)

Assistant Property Manager

Asset Manager

Medical Support Assistant (Advanced) - Geriatrics & Extended Care

Associate Project Manager

LIHTC Property Manager

Assistant Property Manager - Carriage House

Assistant Property Manager (The Reserve at Chatford)

Assistant Vice President of Planning and Deve

Social Worker - Behavioral Health Interdisciplinary Program

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