Top 1072 Manager human Jobs in Columbus, Oh

Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
- $18 an hour
- Extended hours
- High school diploma or GED
- Driver's License
- Travel
Quick Apply
Apartment Community Manager
Champion Real Estate Svc —Columbus, OH
- From $65,000 a year
- Full-time
- Sales
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Rapid ReHousing Lead Case Manager
YMCA of Central Ohio —Columbus, OH
- $46,000 - $62,000 a year
- Full-time
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
Human Resource Manager
Securitas Security Services —Grove City, OH
- Full-time
- Mid-level
- Team management
- Recruiting
- Paid holidays
- Disability insurance
Recruiting Coordinator
Angi —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
HR Administrative Assistant
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Assistant Project Manager/Executive Assistant
Check Off Your List —Columbus, OH
- $22 an hour
- Part-time
- Remote
- Mid-level
- Experience equivalent to degree accepted
- Business Administration
- Work from home
Emergency Assistance Representative I
Impact Community Action —Columbus, OH
- $20.59 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
Quick Apply
3d
Housekeepers
Dreamscape Hospitality —Columbus, OH
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Human Resources Manager
New Horizons Baking Company —Columbus, OH
- $80,000 - $95,000 a year
- Spanish
- Management
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Human Resources Manager (Vacancy)
City of Columbus —Columbus, OH
- $42.64 - $63.94 an hour
- Full-time
- Mid-level
- Office
- Master's degree
- Wellness program
- Disability insurance
11d
HR Manager
DHL —Lockbourne, OH
- $85,000 - $150,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Bilingual Talent Coordinator
Ignite Industrial Professionals —Grove City, OH
- From $50,000 a year
- Full-time
- Bilingual
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Treasurer and Human Resource Manager
American Jersey Cattle Association —Reynoldsburg, OH
- $60,000 - $80,000 a year
- Weekends as needed
- 5 years
- Office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
11d
Senior Quality Manager
EDISON WELDING INSTITUTE INC —Columbus, OH
- Full-time
- Bachelor of Science
- Engineering
- 3 years
Quick Apply
People Business Partner
JB Hunt —Dublin, OH
- $66,400 - $83,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Career Advancement Instructor
Godman Guild Association —Columbus, OH
- From $55,000 a year
- Weekends as needed
- Classroom
- Computer literacy
- English
Quick Apply
10d
HR Generalist
H.T. Hackney Co. —Columbus, OH
- From $50,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Production Coordinator - 2nd Shift (Hot Stamping)
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Basic math
- Mid-level
- AD&D insurance
- Disability insurance
Human Resources Manager
Uline —Etna, OH
- $120,000 - $150,000 a year
- Full-time
- 7 years
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Health insurance

I want to receive the latest job alert for manager human in columbus, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager human jobs near columbus, oh

Instructor jobs in Columbus, OH

Apartment Manager jobs in Columbus, OH

Quality Manager jobs in Columbus, OH

Human Resources Generalist jobs in Columbus, OH

Customer Service Representative jobs in Columbus, OH

Administrative Assistant jobs in Columbus, OH

Recruiting Coordinator jobs in Columbus, OH

Associate Project Manager jobs in Columbus, OH

Case Manager jobs in Columbus, OH

Housekeeper jobs in Columbus, OH

Human Resources Manager jobs in Columbus, OH

Talent Coordinator jobs in Nashville, TN

Talent Coordinator jobs in Ohio

Social Media Coordinator jobs in Phoenix, AZ

Talent Coordinator jobs in Cincinnati, OH

Talent Acquisition jobs in San Antonio, TX

Talent Coordinator jobs in New York, NY

Operations Coordinator jobs in Boston, MA

Marketing Coordinator jobs in Austin, TX

Community College Instructor jobs in Houston, TX

Customer Service Representative I (Call Center)

Impact Community Action -
Columbus, OH

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Phone communication
High school diploma or GED
Driver's License
Time-based sales targets

Full Job Description

Title: Customer Service Representative I (Call Center)

Classification: Non-Exempt

Reports to: Program Manager – Supportive Services/Call Center

Job Summary: Works directly with customers on an individual basis and/or provides program and general Agency information via telephone, e-mail and chat in a call center environment. Identifies additional customer needs and makes recommendations for referrals to additional programs. Provides customer education and referrals on a variety of topics.

Job Responsibilities:

Greets, directs, and informs customers of all agency program by phone (Call Center), e-mail, or chat. Specific time will be spent educating customers on the Home Energy Assistance Program (HEAP), Community Service Block Grant Programs (CSBG), Percentage of Income Payment Program Plus (PIPP+) and other fuel fund and all other agency programs.

Accurately enters customers’ program required information into the computerized database and files.

Understands program eligibility guidelines in order to process applications for HEAP, CSBG, and all other agency funding sources.

Print, scan and upload error-free applications containing customer’s signatures and provides completed application and required documentation into the OCEAN/Salesforce system and our internal electronic storage.

Submits daily logs/notes on case file status to the Emergency Assistance Management team and/or Director.

Attends initial orientation and periodic training sessions as required to enhance Agency and program knowledge.

Provides a quality customer service experience for all customers by providing compassionate, active listening, and responding to customers’ needs in a timely manner.

Makes referrals to other internal and external programs as needed.

Makes referrals to other community resources as appropriate.

Position meets required productivity standards established by management for taking application from target population.

CSR I candidate must be able to complete various duties while simultaneously maintaining each program’s processes rules and guidelines with a sense of urgency.

Managing large amounts of inbound and outbound calls in a timely manner.

Following call center “scripts” when handling different topics.

Identifying customers’ needs, clarify information, research every issue and providing solutions.

Assumes other duties assigned by the Program Manager, Director and/or the executive leadership.

Working Conditions and Physical Requirements:

High-volume customer service office and/or call center environment serving low-income people in crisis; and managing calls for all Agency staff and programs. Requires ability to operate telephone and personal computer for extended periods of time. May work some Saturdays and extended office hours. Occasional travel.

Competencies and Knowledge, Skills, and Abilities:

Patient, Even-tempered

Integrity and Trust

Action Oriented

Drive for Results

Strong Interpersonal Skills

Decision Quality

Problem Solving

Process Management

Excellent Customer Service Skills, in particular de-escalation

Flexibility

Verbal, Written Communication Skills

Listening; Ability to communicate complex funding rules to the customer’s level of understanding

Technical Skills (e.g., PC applications)

Functional Knowledge and Skills – examples:

Knowledge of program eligibility guidelines, call center and applications processes

Minimum Education and Qualifications:

High School diploma or G.E.D.

Valid Ohio Driver’s License and reliable transportation and ability to meet Agency insurance policy

Previous experience in a customer service role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Preferred:

Prior non-profit/community action agency/human services/call center/Salesforce systems experience

Equal Opportunity Statement:

IMPACT Community Action recognizes that a diverse workforce enhances the organization in many ways. We are committed to providing equal employment opportunities that foster diversity and meaningful experiences.

Quick Apply

Refine Your Search

manager human jobs in columbus, oh

Customer Service Representative I (Call Center)

Apartment Community Manager

Rapid ReHousing Lead Case Manager

Human Resource Manager

Recruiting Coordinator

HR Administrative Assistant

Assistant Project Manager/Executive Assistant

Emergency Assistance Representative I

Housekeepers

Human Resources Manager

Human Resources Manager (Vacancy)

HR Manager

Bilingual Talent Coordinator

Treasurer and Human Resource Manager

Senior Quality Manager

People Business Partner

Career Advancement Instructor

HR Generalist

Production Coordinator - 2nd Shift (Hot Stamping)

Human Resources Manager

I want to receive the latest job alert for manager human in columbus, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected