Top 3 It service desk Jobs in Columbus Ga

Help Desk Analyst
Viable Solutions —Columbus, GA
- $33.89 - $48.77 an hour
- Temporary
- Mid-level
- Windows
- Analysis skills
- Relocation assistance
- Health insurance
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1d
IT Technician I
Phenix City —Phenix City, AL
- $19.65 an hour
- Overtime
- Microsoft Outlook
- Computer Science
- Office
- Employee assistance program
Technology Support Analyst G123 Tax Commissioner's Office
Columbus Consolidated Government —Columbus, GA
- $49,952.76 a year
- Full-time
- Computer Science
- Research
- Mid-level

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Application Supp Engineer I (Everwell)
Aflac —Columbus, GA
Troubleshoot and resolve technical issues using logs, monitoring data, and diagnostic tools. Bachelor's Degree Computer Science, Information Systems, Business…
$64,000 - $84,000 a year
IT Technician I
Phenix City —Phenix City, AL
Possession of a valid driver’s license from state of residence as some intra city travel or out of town training may be required.
$19.65 an hour

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
Customer service state of mind, with the possibility of direct Partner interaction in person, through messaging platforms, or phone calls.
Quick Apply

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it service desk jobs near columbus ga

Help Desk Analyst

Viable Solutions -
Columbus, GA

Quick Apply

Job Details

Temporary | Permanent | Part-time | Full-time
$33.89 - $48.77 an hour
1 day ago

Benefits

Relocation assistance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Flexible schedule
Life insurance
Retirement plan

Qualifications

Desktop computer repair
Computer operation
Customer communication
Smartphone (troubleshooting support)
IT user and group management
Linux support
GPO
Laptop (troubleshooting support)
IT service management
Equipment troubleshooting
Mid-level
Windows
Printer (troubleshooting support)
Firewall
Analysis skills
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
Networking equipment (troubleshooting support)
Customer issue escalation
IP networking
Customer support
Productivity software
Desktop administration
Hardware diagnostics
Communication skills
Technical Proficiency
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Help Desk Analyst

Job Summary

Join our dynamic IT support team as a Help Desk Analyst, where you'll be the frontline hero in delivering exceptional technical assistance to users across various departments. Your energetic approach will ensure swift resolution of hardware, software, and network issues, empowering our team to operate seamlessly. This role offers a fantastic opportunity to develop your troubleshooting expertise while making a tangible impact on daily business operations. If you thrive in fast-paced environments and enjoy helping others solve technical challenges, this position is perfect for you!

Responsibilities

Provide first-level technical support via help desk systems, assisting users with hardware, software, and network issues promptly and professionally
Troubleshoot and resolve problems related to computer hardware, operating systems (Windows and Linux), mobile devices, and peripherals
Manage customer support tickets efficiently, documenting issues clearly and following up to ensure resolution
Support user account management tasks such as Active Directory account creation, modification, and deactivation
Assist with network troubleshooting including LAN (Local Area Network), TCP/IP protocols, DNS configurations, VPN connectivity, firewalls, and GPO (Group Policy Objects) settings
Conduct equipment troubleshooting for desktops, laptops, printers, and other peripherals to minimize downtime
Collaborate with IT infrastructure teams to escalate complex issues involving computer networking or server-related problems

Skills

Strong knowledge of Microsoft Office applications and general computer management tools
Proven experience in technical support roles with a focus on help desk systems and customer service excellence
Familiarity with computer networking concepts such as TCP/IP, LAN, DNS, VPNs, firewalls, and network troubleshooting techniques
Proficiency in Windows support (including Windows 10/11), Linux operating systems, and desktop support procedures
Ability to troubleshoot hardware issues related to computer hardware components and peripherals effectively
Experience managing customer support tickets using help desk or IT service management platforms
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users
Analysis skills for diagnosing issues quickly and accurately while providing effective solutions
Knowledge of Active Directory management for user account administration and security policies
Understanding of IT infrastructure components including routers, switches, DNS servers, and TCP/IP protocols
Familiarity with mobile device support and troubleshooting across various operating systems

Embark on a rewarding journey where your technical expertise fuels operational success! We are committed to fostering an inclusive environment that values your growth as an IT professional. Join us to make a difference—helping teams stay connected and productive every day!

Pay: $33.89 - $48.77 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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it service desk jobs in columbus ga

Help Desk Analyst

IT Technician I

Technology Support Analyst G123 Tax Commissioner's Office

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