Top 108 Customer support manager Jobs in Connecticut

Patient Solution Specialist Supervisor
UCFS Healthcare —Norwich, CT
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Customer Support Manager
Brook + Whittle —Guilford, CT
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Opportunities for advancement
Call Center Supervisor
First Choice Health Centers Inc —East Hartford, CT
- $60,000 - $67,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Mid-level
- COVID-19 protective measures
- Paid holidays
Quick Apply
Customer Contact Center Manager
Voya Financial —Hartford, CT
- $78,990 - $98,740 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- 1 year
- Paid holidays
- Health insurance
Customer Operations Team Lead
Waste Harmonics Keter —Stamford, CT
- $75,000 - $110,000 a year
- Full-time
- Office
- High school diploma or GED
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
Call Center Manager
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Hybrid work
- Spanish
- 5 years
- HIPAA
- 403(b) matching
- Health savings account
Quick Apply
Conversion Services - Client Services Manager - Req #603
COCC —Southington, CT
- $95,700 - $143,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Wellness program
- Tuition reimbursement
Quick Apply
Bi-Lingual Associate Care Manager
Southwestern Connecticut Agency —Bridgeport, CT
- $22 - $23 an hour
- Full-time
- Spanish
- English
- Older adults
- Dental insurance
- Paid time off
Quick Apply
1d
Associate Manager
SS&C Technologies —Windsor, CT
- Online Application
- Hybrid work
- Microsoft Excel
- 6 years
- Finance
- Paid holidays
- Health insurance
Client Services Intake Manager
Ventura Law —Danbury, CT
- From $70,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Manager (Industrial/Mfg exp. req. $115-140K)
#twiceasnice Recruiting —Hartford, CT
- $115,000 - $140,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
2d
Account Manager (Connecticut, New England, Dallas, Houston, Austin)
Athena Security Inc —Avon, CT
- $60,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- 5 years
Quick Apply
Account Manager
Denscot Pool & Spa —Goshen, CT
- $40,000 - $45,000 a year
- 8 hour shift
- Customer service
- Office
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Route Service Manager - UniFirst
UniFirst —Stratford, CT
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Manager, Personal Lines Service Team
Greylock Insurance Agency —Hartford, CT
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Manager, Client Care Operations
Gateway Services Inc —Connecticut
- $80,000 - $90,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Quick Apply
6d
Supervisor of Enrollment Operations (West Hartford, CT / Hybrid)
FreedomCare —West Hartford, CT
- $25 - $28 an hour
- Hybrid work
- Spanish
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Employee Benefits Client Relationship Manager
LAWLEY AGENCY, LLC —Darien, CT
- $71,706.08 - $119,510.13 a year
- Bachelor's degree
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Manager - Amphenol Nexus Technologies
Times Microwave Systems —Stamford, CT
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick Apply
14d
Customer Success Manager
Gems Setra —Plainville, CT
- $100,870 - $187,110 a year
- 7 years
- Oracle
- Office

I want to receive the latest job alert for customer support manager in connecticut

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support manager jobs near connecticut

Patient Solution Specialist Supervisor

UCFS Healthcare -
Norwich, CT

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
Loan forgiveness
Flexible schedule

Qualifications

Staff supervision
Managing teams in a customer support role
Healthcare team management

Full Job Description

Description:

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Patient Solution Specialist Supervisor who will be responsible for overseeing the operation of patient navigation services, ensuring courteous and professional customer service. Your role will include supervising a team of Patient Solution Specialist, managing work schedules, and ensuring that all team members are adequately trained and equipped to handle incoming calls, conduct client intakes, assess patient social determinants of health and provide information about UCFS Health Care services. You will play a key role in improving health outcomes and reducing health disparities by overseeing the delivery of high-quality patient navigation services.

Expected Scheduled: Full-Time, 40 hours/week; Monday through Friday, 8:00am- 5:00pm

Supervisory Responsibilities

Oversee the work of Patient Solution Specialist.
Conduct performance evaluations and provide ongoing feedback and support to team members.
Coordinate training and professional development opportunities for staff.
Manage team schedules to ensure adequate coverage and efficient service delivery.

Duties and Responsibilities:

Supervise the operation of a multi-line telephone system, ensuring calls are answered and transferred efficiently.
Monitor the team's customer service quality, addressing inquiries and providing support for UCFS Health Center services.
Ensure proper call handling procedures and protocols are followed.
Oversee the initial client intake process, ensuring accuracy in the entry of demographic and insurance information.
Supervise insurance verification processes.
Provide guidance in telephonic and in-person support for clients/patients, including assessments for social determinants of health.
Facilitate communication plans, timelines, and follow-ups for ongoing client support.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements:

Bachelor's degree in a related field preferred.
Five to seven years of related experience in patient navigation or customer service, including supervisory roles.
Call Center experience is strongly preferred.
Demonstrated experience in a supervisory role is strongly preferred.
Equivalent combination of education and experience may be considered.

UCFS offers a comprehensive benefits package including:

Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
Employee Assistance Program (EAP)
Additional voluntary benefits
Public Service Loan Forgiveness eligibility

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Apply Now

Refine Your Search

customer support manager jobs in connecticut

Patient Solution Specialist Supervisor

Customer Support Manager

Call Center Supervisor

Customer Contact Center Manager

Customer Operations Team Lead

Call Center Manager

Conversion Services - Client Services Manager - Req #603

Bi-Lingual Associate Care Manager

Associate Manager

Client Services Intake Manager

Service Manager (Industrial/Mfg exp. req. $115-140K)

Account Manager (Connecticut, New England, Dallas, Houston, Austin)

Account Manager

Route Service Manager - UniFirst

Manager, Personal Lines Service Team

Manager, Client Care Operations

Supervisor of Enrollment Operations (West Hartford, CT / Hybrid)

Employee Benefits Client Relationship Manager

Customer Service Manager - Amphenol Nexus Technologies

Customer Success Manager

I want to receive the latest job alert for customer support manager in connecticut

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected