Top 25 Service desk manager Jobs in Conroe, Tx

IT Site Administrator
Steris —Conroe, TX
- $74,162.50 - $95,975.00 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Paid holidays
- Disability insurance
Technical Support Specialist
Booth and Associates —The Woodlands, TX
- Computer Science
- Research
- Mid-level
Quick Apply
Service Desk Specialist - Onsite
NetCov —Houston, TX
- $46,125 - $70,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Support Analyst
Venterra Realty —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Manager - US
PERMA PIPE INC —The Woodlands, TX
- $125,000 a year
- Full-time
- Computer Science
- ERP systems
- Office
12d
IT Manager
Confidential —Houston, TX
- $135,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
6d
Manager, Strategic Sales Support
Insperity —Kingwood, TX
- Full-time
- 7 years
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Server Engineer
Specialty1 Partners —The Woodlands, TX
- $90,000 - $100,000 a year
- Azure
- System design
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
3d
Account Manager – Branded Promotional Merchandise
BDA —The Woodlands, TX
- $70,000 - $85,000 a year
- 18 years or older
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Member Experience Manager
EōS Fitness —Conroe, TX
- $15 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Senior Customer Service Manager
DYNAMIS POWER SOLUTIONS LLC —The Woodlands, TX
- Overtime
- Background check
- 18 years or older
- Microsoft Excel
Director/Vice President, Product Management - Villa Sport
Villa Sport —The Woodlands, TX
- $176,100 - $200,000 a year
- Email
- Hospitality
- Product management
- Agile
- 401(k) matching
Quick Apply
Counselor Manager
NEIGHBORHOOD ASSISTANCE CORP. OF AMERICA —Houston, TX
- $70,000 - $85,000 a year
- Extended hours
- Spanish
- Computer literacy
- Public speaking
- Dental insurance
- 401(k)
Quick Apply
Software Engineer
ATSER —Houston, TX
- Contract
- Computer science
- 7 years
- Computer Science
Quick Apply
PRO Services Specialist
Floor and Decor Outlets of America, Inc. —Oak Ridge North, TX
- From $15 an hour
- 8 hour shift
- Spanish
- High school diploma or GED
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
Member Experience Manager
Stretch Zone - 1008 —Houston, TX
- $12.50 - $15.00 an hour
- Full-time
- No degree
- Experience equivalent to degree accepted
- Communication skills
- Paid training
- 401(k)
Quick Apply
Customer Service Supervisor
PetSuites —Spring, TX
- $11 - $14 an hour
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Senior Sales Associate & Grassroots Marketing Manager
Empire Wellness LLC —Spring, TX
- $15 - $17 an hour
- Part-time
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
Quick Apply

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IT Site Administrator

Steris -
Conroe, TX

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Job Details

Full-time
$74,162.50 - $95,975.00 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement
Pet insurance

Qualifications

Customer communication
Project management experience in technology
DHCP
Computer hardware
Desktop (troubleshooting support)
DNS
Managing projects
Desktop administration

Full Job Description

Position Summary

As an IT Systems Site Administrator you will perform the full range of duties and assignments with autonomy and limited guidance. In this role you will deploy, configure, and maintain network, telephony, Microsoft Operating Systems, Microsoft Office suite of applications, data communication technologies and maintain facility infrastructure.

You will design, install, configure, maintain and perform system integration testing of operating systems, related utilities, software and hardware. You will be responsible for troubleshooting technology issues as reported by users. In this role you will research, evaluate and recommend software and hardware products. You will support web access and electronic messaging services and maintain a secure systems environment. As an IT Systems Site Administrator you will provide new hardware specifications to users based on application needs and anticipated growth. You will provide first, second and third level support to the user community. Manufacturing experience a plus. You will serve as a project leader on various assignments and mentor and train entry level IT professionals within the department. This position may require bilingual skills for facilities located outside the United States.

What You'll do as an IT Site Administrator

50% End User Technical Support (Highly Skilled)

Provide higher level technical support (Desktop/Software Peripherals)
Provide security oversight to computer and physical facility security
Perform administration activities including routine maintenance and support for networking, telephony, and data communications infrastructure. Includes operating systems, applications and servers, e-mail systems, file and print systems, virus defense, web services, remote access, network security, voice and data communications, and voice messaging
Monitor performance, capacity, and operational statistics for networking, telephony, and data communications infrastructure
Provide Telecomm support
Install, maintain and troubleshoot Microsoft Office suite
Maintain and troubleshoot VPN remote access
Provide primary and/or secondary support for site specific business applications, either purchased or developed using standard Microsoft Office products and management tools

30% Infrastructure Support

Address higher level support and troubleshooting for Telecomm and Network
Implement, maintain and troubleshoot Active Directory permissions, group policies
Install, maintain and troubleshoot Microsoft Exchange Server
Maintain infrastructure security including operating system security patches and virus defense
Install, maintain and troubleshoot Windows operating systems, software applications and patches
Install, maintain and troubleshoot Microsoft Domains and Domain controllers
Implement Microsoft group policies
Reconcile Microsoft and other software licenses
Setup and deploy applications using System Center Configuration Manager (SCCM)
Setup and manage backup and recovery software solutions
Installs, maintains, and supports physical and virtual servers.
Troubleshoots and resolves complex problems with infrastructure configurations and hardware.
Administrating and troubleshooting cloud based infrastructure Ie. Azure / Aws

20% Leadership & Project Management

Provide 7 x 24 x 365 support
Conduct training for end-users
Increased interactions with Corporate teams; serve on part of the planning meetings
Test backup options
Perform hardware and software purchasing by interfacing with vendors and accounting
Research, evaluate and recommend software and hardware products
Present and implement solutions
Manage quotes and deliver results (i.e. Hardware and Software)
Support and run projects while maintaining a budget
Serve as a mentor, trainer, and coach to staff members on analysis and resolution of problems

The Experience, Skills and Abilities Needed

Required:

Bachelors degree in related field, minimum of 8 years experience accepted in lieu of degree
Minimum of 5 years experience with IT Service Desk, Network, Desktop, and servers
Minimum of 3 years experience performing system administrative experience position or equivalent on the job training is required
Advanced experience troubleshooting skills (Desktop/Server). Higher level tiered support
Experience with standard Microsoft protocols (i.e. DNS and DHCP)
Experience with server virtualization environments desired
Familiar with standard concepts, practices, and procedures using Microsoft operating systems, application suites and tools
Familiar with basic network concepts, practices, and procedures
Experience higher level processing and applications (servers)
Project management experience\

Preferred:

Lean manufacturing experience and knowledge preferred
Manufacturing support experience preferred

Other:

Ability to resolve business issues with IT solutions
Ability to effectively troubleshoot with strong analytical and logic-based skills
Ability to train and mentor IT professionals and end-users
Strong Customer service etiquette with solid verbal and written communication skills
Strong listening and critical thinking skills and ability to work with a large variety of Customers and high-stress situations
Ability to take initiative and adapt readily to changes in workload, staffing and scheduling
Exert Influence in site leadership regarding decision making, budgeting, and strategic planning
Innovative leader with the ability to solve complex IT challenges
Creative problem solver with break-through ideas
Exert influence in working with other managers, system sponsors, software developers, external consulting resources, network administrators, project managers, systems administrators and engineers, database administrators, end users, directors, and vice presidents

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental, and Vision benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity & Parental Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career

Pay range for this opportunity is $74,162.50 - $95,975.00. This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.

Apply Now

Refine Your Search

service desk manager jobs in conroe, tx

IT Site Administrator

Technical Support Specialist

Service Desk Specialist - Onsite

IT Support Analyst

IT Manager - US

IT Manager

Manager, Strategic Sales Support

IT Server Engineer

Account Manager – Branded Promotional Merchandise

Member Experience Manager

Senior Customer Service Manager

Director/Vice President, Product Management - Villa Sport

Counselor Manager

Software Engineer

PRO Services Specialist

Member Experience Manager

Customer Service Supervisor

Senior Sales Associate & Grassroots Marketing Manager

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Position Summary

What You'll do as an IT Site Administrator

The Experience, Skills and Abilities Needed

What STERIS Offers

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