Top 105 Service desk shift lead Jobs in Conyers, Ga

Hotel Front Desk/GSA
ECHO Conyers —Conyers, GA
- $15 - $18 an hour
- Inventory management
- Mid-level
- Hotel
Quick Apply
Patient Access Representative, Lead
MedCura Health —Stone Mountain, GA
- $16 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
6d
Customer Service Representative -Environmental Service Department - Evening shift
Grady Health System —Atlanta, GA
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead
Hilton —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
Store Support Center Agent
Majors Management —Lawrenceville, GA
- $20 - $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Sr. Service Desk Shift Lead
DMI —Atlanta, GA
- $141,614 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Lead Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Seasonal Customer Service Admissions/Application Support (US)
ELEVATION CONNECT LLC —Atlanta, GA
- $15 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Computer literacy
- Work from home
6d
Warehouse Lead
Tilray —Atlanta, GA
- Full-time
- Mid-level
- Forklift
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Assistant Hotel Front Office Manager
Wyndham Atlanta Buckhead Hotel & Conference Center —Atlanta, GA
- $22 - $25 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
9d
Service Desk Engineer II
Avita Care Solutions —Atlanta, GA
- $54,000 - $70,400 a year
- Weekends as needed
- Computer science
- Computer Science
- HIPAA
- Paid jury duty
- Paid parental leave
Customer Service Event Representative
Speak Your Way To Cash® —Atlanta, GA
- $30 an hour
- Contract
- Bachelor's degree
- Reliable transportation
- Communication skills
Quick Apply
Lead Customer Service Rep
Sharecare —Atlanta, GA
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Flexible schedule
Client Experience Specialist
Burn Boot Camp Peachtree Corners, GA —Peachtree Corners, GA
- $15 - $20 an hour
- Part-time
- Background check
- Sales
- Presentation skills
- On-the-job training
- Employee discount
Quick Apply
Operations Supervisor
Emory Healthcare —Atlanta, GA
- $24.12 - $29.39 an hour
- Full-time
- Word processing
- Mid-level
- Clinic
- Wellness program
- Health insurance
Front Desk Supervisor
Comfort Inn Atlanta Downtown —Atlanta, GA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Employee discount
Front Desk Agent Moxy Hotel Downtown
MOXY ATLANTA DOWNTOWN —Atlanta, GA
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
Front Office Supervisor
Atlanta Marriott Northeast/Emory Area —Atlanta, GA
- $16 - $20 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Supervisor
PetSuites —Lawrenceville, GA
- Weekends as needed
- Mid-level
- Supervising experience
- Conflict management
- Paid training
- Disability insurance
Quick Apply
Guest Services Associate / Front Desk
Holiday Inn Express and Suites —Locust Grove, GA
- $13 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Typing
- Free parking
- Paid time off
Quick Apply
12d

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Hotel Front Desk/GSA

ECHO Conyers -
Conyers, GA

Quick Apply

Job Details

$15 - $18 an hour

Qualifications

Sales negotiation
Conflict management
Direct sales

Full Job Description

Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility!

Your Challenge: Master the Front Desk, Deliver Excellence, and Support All Core Hotel Functions!

Ready to be the essential face of our hotel and the primary point of contact for every guest? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)!

This is a critical, multi-faceted role where you ensure an excellent guest experience by conducting front desk operations with efficiency, accuracy, and thoroughness. You'll work across departments, supporting everything from reservations to laundry, demonstrating your commitment to our value to "We Are All In."

Your Core Duties: Guest Relations & Front Desk Operations

As the GSA, you blend top-tier guest service with efficient administrative and safety operations.

Key Responsibilities Include:

Exceptional Guest Relations: Provide an excellent guest experience by greeting all guests warmly and providing assistance. Meet with guests regularly to determine satisfaction, manage guest conflict calmly, and take steps to ensure the greatest satisfaction possible.
Front Desk Coordination: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently and expediently.
Safety & Compliance: Ensure safety of the building and occupants, contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspect studios and public spaces daily according to company and brand standards.
Accuracy & Documentation: Ensure all policies and procedures are accurately followed at all times. Document work activity using the appropriate log and according to policy.

Sales, Revenue & Cross-Functional Support

You play a direct role in financial success and contribute to the smooth operation of the entire property.

Revenue Management: Executes the lead management process and completes all sales and marketing objectives. Review Studio Inventory daily to ensure maximization of studio revenue and follow revenue management guidelines as directed.
Ancillary Sales: Maintain effective sales of ancillary offerings to accommodate guests’ needs and maximize revenue.
Essential Support: Perform Laundry Duties, including sorting, washing, drying, and folding of company linen and terry, as well as general cleaning/maintenance of the laundry facilities.
Cross-Training: Cross-train on the duties of all non-management staff members and perform those duties as needed or when requested by supervision.

Shift Requirements

On-Site Shift: GSAs are required to stay on site for their entire shift until relieved.
Meal Break: A paid 30-minute meal break is provided in consideration of this requirement. The meal break is to be taken as available.

Qualifications & Essential Skills

This role requires a blend of hospitality finesse, adaptability, and a proactive approach to operational support.

Skills: Must have effective communication with staff and guests, effective conflict management, and effective negotiation and sales skills.
Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner.

Are You Our Next Operations Utility?

If you thrive in a diverse, high-contact role that requires both front-of-house polish and back-of-house support, we want to hear from you!

This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.

Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.

SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM’s employees to perform their expected job duties is absolutely not tolerated.

Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces

Quick Apply

Refine Your Search

service desk shift lead jobs in conyers, ga

Hotel Front Desk/GSA

Patient Access Representative, Lead

Customer Service Representative -Environmental Service Department - Evening shift

Front Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead

Store Support Center Agent

Sr. Service Desk Shift Lead

Lead Front Desk Agent

Seasonal Customer Service Admissions/Application Support (US)

Warehouse Lead

Assistant Hotel Front Office Manager

Service Desk Engineer II

Customer Service Event Representative

Lead Customer Service Rep

Client Experience Specialist

Operations Supervisor

Front Desk Supervisor

Front Desk Agent Moxy Hotel Downtown

Front Office Supervisor

Customer Service Supervisor

Guest Services Associate / Front Desk

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Guest Services Ambassador (GSA): The Hotel's Face and Operations Utility!

Your Core Duties: Guest Relations & Front Desk Operations

Sales, Revenue & Cross-Functional Support

Shift Requirements

Qualifications & Essential Skills

Are You Our Next Operations Utility?

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