Top 95 Technical support representative Jobs in Covington, Ky

Client Services Representative
Radial, Inc. —Walton, KY
- $52,700 - $89,500 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Disability insurance
Help Desk Support Specialist Sr.
Weltman, Weinberg & Reis Co., LPA —Cincinnati, OH
- $23.94 - $31.15 an hour
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
On-Site Service Representative (Part Time 30) Erlanger, KY
W.W. Grainger —Erlanger, KY
- $21.54 - $26.93 an hour
- Part-time
- 3 years
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
13d
IT Desktop Technician I, Full Time, Second Shift
UC Health, LLC —Cincinnati, OH
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Systems Engineer - Tier 1
Emerge IT Solutions, LLC —Florence, KY
- Overtime
- Writing skills
- Mid-level
- Windows
Client Support Specialist
Orchestrate —Cincinnati, OH
- $22 an hour
- Part-time
- Office
- Windows
- Microsoft Office
Technical Support Representative Level 1
ConstructConnect —Cincinnati, OH
- Email
- Hybrid work
- Writing skills
- Mid-level
- Office
Inside Sales & Customer Service Representative
Architectural Louvers —Cincinnati, OH
- From $35,360 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Sales Executive - Medical Device Maintenance and Repair Contract Sales
Draeger, Inc. —Cincinnati, OH
- $65,000 a year
- Contract
- Remote
- Microsoft Outlook
- Up to 50% travel
- Bachelor of Science
- Free parking
- Paid holidays
Field Sales Representative
WASH Multifamily Laundry Systems —Cincinnati, OH
- Online Application
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Outside Sales Representative - Cincinnati, OH
Piedmont Plastics —Cincinnati, OH
- Computer literacy
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Straight A Exterior Renovations —Cleves, OH
- $65,000 - $150,000 a year
- Part-time
- No background check
- Mid-level
- In-person
Quick Apply
Outside Sales Representative
Amplify People —Loveland, OH
- $50,000 - $70,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Paid holidays
- Paid time off
Quick Apply
Inside Sales Representative
Senneca Holding —Cincinnati, OH
- Full-time
- Hospitality
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
1d
Regional Sprinkler Installation Sales Manager (Ohio)
Silco Fire & Security —Cincinnati, OH
- Background check
- Management
- 5 years
- Paid training
- Paid holidays
Quick Apply
Customer Service Field Representative
Northern Kentucky Water District (NKWD) —Erlanger, KY
- $22.05 an hour
- Monday to Friday
- Hybrid work
- Mid-level
- High school diploma or GED
- Driver's License
- Wellness program
- AD&D insurance
14d
Customer Account Representative
Gate Group —Erlanger, KY
- $55,000 - $58,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply
Customer Service Representative- 1st Shift
Milacron —Batavia, OH
- Email
- High school diploma or GED
- Organizational skills
- Associate's degree
Quick Apply
4d
Sales Assistant - Hebron, KY
BlueStar US —Hebron, KY
- Full-time
- Hybrid work
- Word processing
- High school diploma or GED
- Bachelor's degree
- Opportunities for advancement
Quick Apply
13d
Customer Service Rep
Emery Oleochemicals LLC —Cincinnati, OH
- Full-time
- Microsoft Word
- ERP systems
- Mid-level
Quick Apply
8d

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Client Services Representative

Radial, Inc. -
Walton, KY

Apply Now

Job Details

$52,700 - $89,500 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Teams
Warehouse experience

Full Job Description

Job Title:

Client Services Representative

Job Number:

JO-2606-11304

Location (City, State):

Walton, KY

Employee Group:

Regular

Shift:

Day

Travel:

Site Name:

Richwood Dist Center - 30

Is Remote Eligible:

Pay:

$52,700.00 - $89,500.00 per year

Client Service Representative

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Client Service Representative.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

Role Summary:

The Client Service Representative (CSR) will serve as a single point of contact for Radial clients. The CSR will serve as the single point of contact and manage day-to-day communications between assigned client groups and Radial for all fulfillment needs and will interact with clients and site leadership on a daily basis through email, phone calls, text messages, etc. as necessary.

Responsibilities:

Primary contact for customers related to all operational inquiries, reporting, KPI’s, etc in support of the fulfillment Site Director.
Assisting customers in resolving all questions and issues.
Trouble resolution root cause both operational and systemic, with internal escalation & communication as required.
Making sound business decisions and resolving escalated customer issues in a professional manner.
Tracking, reporting and making suggestions regarding the current impact of policies and procedures on the customer experience. Communicate these points effectively to site leadership
Providing exceptional service by assisting customers via phone, email, chat, and text.
Processing requests in customer service, escalation, and other queues correctly and efficiently.
Managing projects with minimal supervision.
Following-up on status issues forwarded to other Radial personnel to ensure client & customer's concerns are addressed promptly.
Solve issues through research (system, in the operation, collaborating with customer and leadership, etc) as much as possible
Assisting with floor support.
Maintaining a high level of customer knowledge (forecast, product, policies, procedures, promotions, etc).
May be required to complete other duties as assigned.

Qualifications:

Experience in a warehouse setting
Strong interpersonal and communication skills - within the company and with customers
Experience with Warehouse Management Systems (WMS); reporting and troubleshooting.
Knowledge of department processes and SOPs
Collaborative approach and excellent problem-solving ability
Strong attention to detail and ability to meet deadlines
Superior written and oral communication skills, coupled with technical acumen
High School diploma or equivalent.
Strong Microsoft Office Suite skills including Word, Excel, Outlook and Teams are required
Flexibility to work a non-traditional schedule on a year-round basis including extended hours
Must be able to hear and understand verbal instructions
Must possess the capability to walk or stand for extended periods of time
Must be able to lift up to 50 pounds
Must be able to climb stairs, to bend, stoop, kneel and grasp products

Travel:

This position is not remote.
Up to 5% travel may be required.

Benefits:

Opportunities to develop and explore career advancement
Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
Family planning coverage, including Fertility & Adoption benefits
401K matching after 6 months with immediate vesting
Generous PTO
Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Want to join an organization with an inclusive work culture? No need to look any further. Apply now!

Apply Now

Refine Your Search

technical support representative jobs in covington, ky

Client Services Representative

Help Desk Support Specialist Sr.

On-Site Service Representative (Part Time 30) Erlanger, KY

IT Desktop Technician I, Full Time, Second Shift

Systems Engineer - Tier 1

Client Support Specialist

Technical Support Representative Level 1

Inside Sales & Customer Service Representative

Sales Executive - Medical Device Maintenance and Repair Contract Sales

Field Sales Representative

Outside Sales Representative - Cincinnati, OH

Sales Representative

Outside Sales Representative

Inside Sales Representative

Regional Sprinkler Installation Sales Manager (Ohio)

Customer Service Field Representative

Customer Account Representative

Customer Service Representative- 1st Shift

Sales Assistant - Hebron, KY

Customer Service Rep

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