Top 219 It entry level Jobs in Dallas, Tx

Junior Call Center Systems Administrator
DaBella —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
3d
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Dallas-Fort Worth, TX
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Entry-Level Inside Sales Representative - IT Hardware Sales (On-Site: Richardson, TX)
ASI Corp —Richardson, TX
- $40,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply
Network Engineer I
D.R. Horton —Arlington, TX
- Full-time
- Computer science
- Computer Science
- Customer service
- Employee stock purchase plan
- Disability insurance
Cadence & Hello World Epic Analyst 5K Sign-On Bonus
Methodist Health System —Dallas, TX
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Windows
- Criminal background check
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician 1
DataBank —Dallas, TX
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
5d
Junior Cyber Analyst (Early Careers Program)
Darktrace —Dallas, TX
- $65,000 a year
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Commuter assistance
- Paid parental leave
10d
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Entry Level - After Hours Analyst
Voxai Solutions Inc —Coppell, TX
- $20 - $24 an hour
- Weekends as needed
- Background check
- Writing skills
- Pass drug screening
Quick Apply
IT Support Specialist
Apptricity Corporation —Irving, TX
- $55,000 - $65,000 a year
- 8 hour shift
- Mid-level
- Office
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
8d
IT Support Engineer I, OTS
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Engineer I, Ops Tech Solutions
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
10d
Associate Cybersecurity Analyst | Early Career
Momentum —Dallas, TX
- Full-time
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
3d
Specialist Technician, Technology Support - IT Support
Vizio —Dallas, TX
- $21 - $40 an hour
- High school
- Mid-level
- Office
- Paid jury duty
- Disability insurance
Desktop Support Technician
L3Harris Technologies —Plano, TX
- Mid-level
- Analysis skills
- Bachelor's degree
Associate Cybersecurity Analyst
GM Financial —Arlington, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
PC Configuration Technician
Future Tech Enterprise, Inc. —Plano, TX
- $19 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Security Analyst
Whitley Penn LLP —Dallas, TX
- 8 hour shift
- Research
- Office
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
9d

I want to receive the latest job alert for it entry level in dallas, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it entry level jobs near dallas, tx

Junior Call Center Systems Administrator

DaBella -
Irving, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year
3 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Non-technical user support
Computer science
Data compliance
Bachelor's degree in information technology
Computer Science
Texting/chatbox tools
IT user and group management
Automation
Associate's degree in computer science
Technical documentation
Enterprise software
IT system monitoring
Regulatory compliance
System performance optimization
Training material drafting
Technology security practices
System maintenance
Salesforce Cloud
Analysis skills
IVR
Bachelor's degree
Associate's degree in information technology
Internal employee customer service
Cloud service support
Data access controls implementation
Scripting
Technical customer support solution
Organizational skills
Voice over internet protocol (VoIP) configuration
Telephone systems

Full Job Description

Location: Austin, TX or Dallas, TX

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

Quick Apply

Refine Your Search

it entry level jobs in dallas, tx

Junior Call Center Systems Administrator

Entry Level Customer Training Specialist – Traveling

Entry-Level Inside Sales Representative - IT Hardware Sales (On-Site: Richardson, TX)

Network Engineer I

Cadence & Hello World Epic Analyst 5K Sign-On Bonus

IT Help Desk

IT Help Desk Analyst

Data Center Technician 1

Junior Cyber Analyst (Early Careers Program)

IT Technician

Entry Level - After Hours Analyst

IT Support Specialist

IT Support Engineer I, OTS

IT Support Engineer I, Ops Tech Solutions

Associate Cybersecurity Analyst | Early Career

Specialist Technician, Technology Support - IT Support

Desktop Support Technician

Associate Cybersecurity Analyst

PC Configuration Technician

IT Security Analyst

I want to receive the latest job alert for it entry level in dallas, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected