Top 75 Customer support coordinator Jobs in Dallas Tx

Senior Clinical Administrative Coordinator
Optum —Dallas, TX
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Pass drug screening
- Research
- Paid training
- On-the-job training
4d
Insurance Client Service Coordinator
C1 Insurance Group —Dallas, TX
- Full-time
- Hybrid work
- Google Workspace
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Customer Experience Coordinator
Amerisure Insurance —Irving, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
New Patient Coordinator
Smile Doctors —Dallas, TX
- Full-time
- Bilingual
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Coordinator
Michaels Stores —Irving, TX
- Full-time
- Research
- Mid-level
- Office
- Store discount
- Commuter assistance
Bilingual Merchant Account & Customer Success Coordinator
Bluu.Inc —Farmers Branch, TX
- $50,000.00 - $62,782.44 a year
- Full-time
- English
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
12d
Service Coordinator, Mobile Service Team (BR710/SPEY/TAY/AE3007)
StandardAero —Dallas, TX
- Mid-level
- High school diploma or GED
- Mentoring
- AD&D insurance
- Disability insurance
9d
Sales Support Coordinator-Japanese Bilingual
PASONA N A, INC. —Irving, TX
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Office
- AD&D insurance
- Disability insurance
Client Care Coordinator
CX Institutional LLC —Plano, TX
- Full-time
- Research
- Mid-level
- Office
Quick Apply
5d
Sales Support Coordinator
Medical Mutual of Ohio —Dallas, TX
- Remote
- Microsoft Outlook
- Mid-level
- Business Administration
- Health savings account
- Disability insurance
Coord, Customer Service
Smurfit Westrock —Mesquite, TX
- $41,625 - $69,375 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Health savings account
- AD&D insurance
Customer Experience Coordinator - 2nd Shift
Dal-Tile —Sunnyvale, TX
- Full-time
- Analysis skills
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Client Success Coordinator
Anderson Business Advisors —Dallas, TX
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Word processing
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Patient Representative Coordinator
Innovista Medical Center Texas LLC —Mesquite, TX
- Weekends as needed
- Spanish
- Computer literacy
- HIPAA
- Mileage reimbursement
- Commuter assistance
Quick Apply
Dealer Operations Coordinator
Templar Screens —Grand Prairie, TX
- $28 - $31 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Coordinator
TDIndustries —Dallas, TX
- High school diploma or GED
- Organizational skills
- 1 year
Customer Account Coordinator
CLP Circular Services —Dallas, TX
- Full-time
- Spanish
- Basic math
- English
- Paid parental leave
- Health insurance
Quick Apply
SR CUSTOMER EXPERIENCE COORDINATOR - SSC
Mohawk Industries —Dallas, TX
- Monday to Friday
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Client Success Coordinator
CheckSammy Inc. —Addison, TX
- Google Workspace
- Mid-level
- 1 year
Quick Apply
Customer Experience Coordinator - Hyatt Regency Dallas
Encore Global —Dallas, TX
- $15.64 - $20.33 an hour
- Weekends as needed
- Hotel
- Administrative experience
- High school diploma or GED

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Senior Clinical Administrative Coordinator

Optum -
Dallas, TX

Apply Now

Job Details

Full-time
$20 - $36 an hour
4 days ago

Benefits

Paid training
On-the-job training

Qualifications

Confidential information handling
High school diploma or GED
Typing

Full Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Candidate needs to have Customer Service experience, can listen and type at the same time, preferred Healthcare benefits experience. Candidate will be taking inbound calls and making outbound calls.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 1 - 2 weeks of paid on-the-job training. The hours during training will be 8:00 am to 5:00 pm CST, Monday - Friday. Training will be conducted virtually from your home.

Primary Responsibilities:

Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e., benefit and eligibility, billing and payments, authorizations for treatment and explanation of benefits (EOBs)
Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member
Review and research incoming healthcare claims from members and providers (doctors, clinics, etc.) by navigating multiple computer systems and platforms and verifies the data/information necessary for processing (e.g., pricing, prior authorizations, applicable benefits)
Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g., claims processing policies and procedures, grievance procedures, state mandates, CMS/Medicare guidelines, benefit plan, documents/certificates)
Communicate and collaborate with members and providers to resolve issues, using clear, simple language to ensure understanding
Meet the performance goals established for the position in the areas of: efficiency, accuracy, quality, member satisfaction and attendance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
1+ years of experience in customer service
All new hires will be required to successfully complete the Customer Service training classes and proficiency of the material
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 7:00 pm CST. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

1+ years of experience in an office setting, call center setting or phone support role

Telecommuting Requirements:

Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer support coordinator jobs in dallas tx

Senior Clinical Administrative Coordinator

Insurance Client Service Coordinator

Customer Experience Coordinator

New Patient Coordinator

Customer Care Coordinator

Bilingual Merchant Account & Customer Success Coordinator

Service Coordinator, Mobile Service Team (BR710/SPEY/TAY/AE3007)

Sales Support Coordinator-Japanese Bilingual

Client Care Coordinator

Sales Support Coordinator

Coord, Customer Service

Customer Experience Coordinator - 2nd Shift

Client Success Coordinator

Patient Representative Coordinator

Dealer Operations Coordinator

Client Success Coordinator

Customer Account Coordinator

SR CUSTOMER EXPERIENCE COORDINATOR - SSC

Client Success Coordinator

Customer Experience Coordinator - Hyatt Regency Dallas

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