Top 26 helpdesk engineer Jobs in dallas tx

Senior IT Network & Systems Engineer
CreditAssociates —Plano, TX
- Full-time
- Office
- Windows
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
IT Systems Administrator
OLIPOP —Dallas, TX
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
2d
Product Support Engineer I
Gravitate Energy LLC —Dallas, TX
- Remote
- Mid-level
- 3 years
- SQL
Field Services Technician - Systems Administrator
Dept of Family & Protectve Svc —Dallas, TX
- $4,020.33 - $6,335.66 a month
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Dental insurance
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6d
Network Installation Technician
CTI Consulting —Dallas, TX
- $25.97 - $31.27 an hour
- Full-time
- Current TB test
- Inventory management
- Mid-level
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Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Tier 1 Helpdesk Engineer
Simpatico Systems, LLC —The Colony, TX
- $21 - $26 an hour
- Full-time
- Mid-level
- Windows
- Typing
- Tuition reimbursement
- Paid time off
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7d
Level 2 – NOC Engineer
Custom Information Services —Dallas, TX
- Full-time
- Azure
- System design
- Mid-level
Network Security Engineer
Safran —Irving, TX
- Full-time
- English
- 8 years
- Bachelor's degree
Managed Services Network Support Engineer
NCC DATA —Addison, TX
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
ERP Developer/Analyst
The Beck Group —Dallas, TX
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Helpdesk Engineer (Functional–Technical Odoo Specialist)
Noetics —Plano, TX
- Full-time
- English
- Mid-level
- Accounting
IT Support Specialist - Tier I (READ JOB DESCRIPTION, MUST HAVE EXPERIENCE)
Delcom Group LP —Lewisville, TX
- $18 - $20 an hour
- Temporary
- Background check
- Google Workspace
- Windows
- Health insurance
- 401(k)
Quick Apply
Senior Director - Information Technology and Support Services
Texans Can! Academies —Dallas, TX
- $90,008 - $128,192 a year
- Full-time
- 7 years
- Computer Science
- System design
Senior System Engineer (Cloud /Automation)
SKT Lab —Plano, TX
- Email
- Computer Science
- System design
- Analysis skills
Senior System Engineer (Systems/DR)
SKT Lab —Plano, TX
- Email
- Computer Science
- System design
- Analysis skills
Senior Cybersecurity Engineer (Dallas, TX) - Austin Industries
Austin Industries —Dallas, TX
- Customer service
- 5 years
- System design
- Disability insurance
- Health insurance
Director of Engineering
Olly Olly —Dallas, TX
- Full-time
- Hybrid work
- System design
- Office
- Senior level
Quick Apply
MSP IT Sales Engineer
myIT.com —Bedford, TX
- Full-time
- Azure
- Mid-level
- AWS
- Health insurance
- Dental insurance
Quick Apply

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helpdesk engineer jobs near dallas tx

Senior IT Network & Systems Engineer

CreditAssociates -
Plano, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Technical engineering
CCNA
Windows
IT
CompTIA Security+
Project leadership

Full Job Description

About the Role:

We are seeking a Senior IT Network & Systems Engineer with 10–12 years of progressive experience across systems engineering, networking, cloud administration, security, and technical team oversight. This role is ideal for a senior‑level engineer who is still deeply hands‑on but has also taken on leadership or light management responsibilities.

This position involves 70–75% hands-on technical engineering (helpdesk escalation, systems, networking, security, cloud) and 25–30% team leadership and management oversight (mentoring junior engineers, coordinating work, assisting with vendor management, and advising leadership on technical direction).

You will support a hybrid infrastructure environment that includes on-prem Active Directory integrated with Microsoft 365, AWS services, modern endpoint management, network security infrastructure, and enterprise SaaS applications.

Key Responsibilities:

Hands-On Engineering (70–75%)

· Cloud & Systems Engineering

· Architect, administer, and troubleshoot AWS cloud services (IAM, EC2, S3, VPC, monitoring).

· Manage hybrid Microsoft 365 and Active Directory services (Exchange Online, Teams, SharePoint permissions, Azure AD).

· Maintain Windows servers, patching, backups, disaster recovery procedures, and monitoring systems.

· Networking & Security

· Configure, maintain, and troubleshoot enterprise network components: switches, routers, firewalls (e.g., Fortinet, Cisco, Palo Alto), VPN, WLAN.

· Implement and manage security tools: endpoint protection, MFA, email security, vulnerability management, and security monitoring.

· Participate in incident response, root‑cause analysis, and remediation efforts.

· Helpdesk & Escalation Support

· Serve as Tier 3 technical escalation for complex issues across systems, networking, and security.

· Maintain endpoint environment (Windows laptops/desktops, SaaS applications, patching, compliance).

· Oversee user lifecycle workflows and ensure provisioning standards across AD and Microsoft 365.

· Technical Projects & Architecture

· Lead implementation of IT infrastructure projects including migrations, upgrades, and new technology rollouts.

· Document systems, create runbooks, and improve operational processes and automation.

Management & Leadership (25–30%)

· Provide guidance, mentorship, and technical oversight to junior and mid‑level IT staff.

· Coordinate daily workload, set priorities, and ensure timely delivery of IT services.

· Collaborate with leadership on technical strategy, budgeting, infrastructure planning, and vendor management.

· Maintain accountability for system uptime, security posture, and SLA performance.

· Assist in drafting IT policies, security standards, and operational documentation.

Qualifications:

· 10–12 years of hands-on experience in IT systems engineering, network engineering, and cloud administration.

· 4+ years of AWS experience

· Strong expertise with AWS, Microsoft 365, Active Directory, Windows Server, and modern endpoint management.

· Deep knowledge of networking fundamentals: firewalls, VPNs, switching, routing, and wireless networks.

· Strong background in IT security, including MFA, vulnerability scanning, endpoint protection, and patching.

· Experience acting as a technical lead or team supervisor (formal management experience is helpful but not required).

· Strong troubleshooting, analytical thinking, and ability to self‑manage in high‑paced environments.

· Experience with scripting or automation (PowerShell, Python, Bash) is preferred.

· Relevant certifications are a plus (AWS, CCNA/CCNP, Microsoft, Security+, etc.).

Benefits:

· Excellent benefits including Medical, Dental, Vision, and company-paid Life Insurance.

· Generous 401(k) with aggressive company match.

· Convenient location near Legacy West.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

How many years of hands-on experience do you have with systems engineering, network engineering, and cloud administration?
Have you served as a Tier 3 escalation point for complex technical issues?
Have you worked hands‑on with AWS services such as EC2, S3, IAM, or VPC?
Have you configured or troubleshot networking hardware or firewalls such as Fortinet, Cisco, or Palo Alto?

Ability to Commute:

Plano, TX 75024 (Required)

Work Location: In person

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Refine Your Search

helpdesk engineer jobs in dallas tx

Senior IT Network & Systems Engineer

IT Systems Administrator

Product Support Engineer I

Field Services Technician - Systems Administrator

Network Installation Technician

Level 2 Support Technician - Service Desk

Tier 1 Helpdesk Engineer

Level 2 – NOC Engineer

Network Security Engineer

Managed Services Network Support Engineer

ERP Developer/Analyst

Helpdesk Engineer (Functional–Technical Odoo Specialist)

IT Support Specialist - Tier I (READ JOB DESCRIPTION, MUST HAVE EXPERIENCE)

Senior Director - Information Technology and Support Services

Senior System Engineer (Cloud /Automation)

Senior System Engineer (Systems/DR)

Senior Cybersecurity Engineer (Dallas, TX) - Austin Industries

Director of Engineering

MSP IT Sales Engineer

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