Top 73 Hotel front desk Jobs in Dana Point, Ca

Night Auditor
Capistrano Coast House Dana Point —Capistrano Beach, CA
- $22 - $24 an hour
- Full-time
- Background check
- Basic math
- Hotel
Quick Apply
6d
Front Desk Agent
Casa Laguna Hotel & Spa —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Agent
Hotel Joaquin —Laguna Beach, CA
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Guest Service Representative
Marriott International, Inc —Irvine, CA
- $29.65 an hour
- Full-time
- Hotel
- Fair chance
- Entry level
7d
Sales Coordinator
Marriott International, Inc —Dana Point, CA
- $29.75 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
10d
Guest Experience Supervisor (Full-Time) - Waldorf Astoria Monarch Beach Resort and Club
Hilton —Dana Point, CA
- $30 an hour
- Full-time
- Management
- Mid-level
- Front desk
- Paid parental leave
- Employee stock purchase plan
7d
Part-Time Front Desk Associate / Receptionist
Laguna Cove Hotel —Laguna Beach, CA
- $18 - $20 an hour
- Part-time
- Inventory management
- Office
- Administrative experience
Quick Apply
Guest Experience Expert
Marriott International, Inc —Irvine, CA
- $27.65 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
Night Audit
Casa Laguna Hotel & Spa —Laguna Beach, CA
- From $19 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
3d
Front Desk Agent
Comfort Suites San Clemente —San Clemente, CA
- $17 - $18 an hour
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Part Time Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Part-time
- Hotel
- Fair chance
- Entry level
2d
Door Attendant
Marriott International, Inc —Dana Point, CA
- $16.90 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
Part Time Night Auditor
Marriott International, Inc —Costa Mesa, CA
- $30.65 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
2d
Boutique Hotel Front Desk Agent On Call
Casa Laguna Hotel & Spa —Laguna Beach, CA
- From $18 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Front Desk Manager
Marriott International, Inc —Dana Point, CA
- $70,304 a year
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
9d
Part-Time Front Desk Agent
Hilton Garden Inn Irvine —Irvine, CA
- $20 - $21 an hour
- Part-time
- Hotel
- Computer skills
- Communication skills
- Paid holidays
- Paid sick time
Quick Apply
Guest Experience Coordinator
Casa Loma Beach Hotel —Laguna Beach, CA
- From $20 an hour
- Part-time
- High school diploma or GED
- Food Handler Certification
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part Time Guest Experience Expert
Marriott International, Inc —Newport Beach, CA
- $28.40 an hour
- Part-time
- Hotel
- High school diploma or GED
- Fair chance
2d
Night Auditor
GRAND PACIFIC RESORTS INC —San Clemente, CA
- $22 - $23 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply

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hotel front desk jobs near dana point, ca

Night Auditor

Capistrano Coast House Dana Point
Capistrano Beach, CA

Quick Apply

Job Details

Full-time
$22 - $24 an hour
6 days ago

Qualifications

Accounts receivable
Customer communication
Spreadsheets
Copy machines
Basic math
High school diploma or GED
Accounting data entry
Fax machines
10 key typing
Faxing
Customer data entry

Full Job Description

The Capistrano Coast House is looking for a Night Auditor who genuinely enjoy being around people and can manage multiple tasks at once. Prior hotel front desk experience is highly desired. However, we are willing to train the right person. An agreeable attitude and superior customer service skills are required.

Candidates must have a professional appearance and experience in customer service, preferably with at least 1 year of experience in hotel front desk.

The shifts are generally from 11p to 7a, from Sunday through Saturday.

PRINCIPLE RESPONSIBILITIES:

Balances all daily work for the hotel. Posts and balances charges in a timely and efficient manner.

ESSENTIAL FUNCTIONS:

Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers guest loyalty programs for arriving guests. Ensures guest knows the room's location and arranges for a team member to accompany the guest to the room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensures rooms and services are correctly accounted for within guest statements. Properly accounts for services provided by the hotel. Assists guests with check-out payments or changes. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.
Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to and understands requests, responds with appropriate actions, and provides accurate information such as outlet hours, special VIP programs, events, etc.
Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages, and facsimiles or other special items for customers as requested.
Fields guest complaints, conducts thorough research to develop the most effective solutions and negotiates results. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert, especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion.
Posts and balances all hotel work for each day. Prepares restaurant audits to breakdown and balance restaurant figures.
Handles all computer end-of-day issues and problems that might occur throughout the shift.
Reconciles credit card system to daily transaction list from rooms.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

Perform other duties and responsibilities as assigned or required.

PHYSICAL REQUIREMENTS:

Below is a listing of the physical requirements for standard performance of this job:

Frequency Key: Rare, Occasional, Frequent, or Constant

Sitting Occasional
Walking, Standing Frequent
Climbing Stairs Occasional
Crouching/Bending/Stooping Frequent
Reaching Frequent
Grasping Frequent
Pushing/Pulling Occasional
Near Vision Constant
Far Vision Constant
Hearing Constant
Talking Frequent
Smelling Rare
Lifting/Carrying (20 lbs.) Occasional
Travel Rare

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.

Knowledge of accounting operations to include all aspects, such as accounts receivable, payroll, etc.
Ability to access and accurately input information into a computer using Excel software and other various software programs
Basic mathematical and calculator skills to prepare mathematical calculations without error
Office machines: operate calculator/10-key by touch, copier, fax machine, and telephone
Must possess the ability to post and balance large amounts of charges efficiently and accurately

Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work

Maintain an open line of communication between guests, team members and management

QUALIFYING STANDARDS:

Education

High School graduate or equivalent required

Experience

Some work experience in related field preferred.

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Education:

High school or equivalent (Required)

Experience:

Hotel Front Desk: 1 year (Preferred)

Ability to Commute:

Capistrano Beach, CA 92624 (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk jobs in dana point, ca

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