Top 2233 Patient experience manager Jobs in Danville, Ca

Patient Services Manager - Walnut Creek, CA
PLANNED PARENTHOOD NORTHERN CALIFORNIA —Walnut Creek, CA
- $70,304 - $73,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
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Patient Experience Coordinator OR Manager / Front Desk
Azure Sky Chiropractic —Oakland, CA
- $25 - $30 an hour
- Part-time
- Private practice
- Inventory management
- Customer service
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8d
Office Manager (Remote) - Contract-to-Hire
Mental Health Practitioners —Benicia, CA
- $40 an hour
- Full-time
- Google Workspace
- Psychiatry
- HIPAA
- Paid holidays
- Health insurance
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Program Manager: Timmy's Place
CARDEA HEALTH —Oakland, CA
- $85,000 - $110,000 a year
- Mid-level
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Disability insurance
Case Management Assistant III
Sutter Health —Fremont, CA
- $35.35 - $49.48 an hour
- 8 hour shift
- Psychiatry
- Word processing
- Bachelor of Science
8d
Facility Coordinator
Stanford Health Care —Pleasanton, CA
- $33.63 - $42.87 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
14d
Community Liaison - Home Health
Sequoia Home Health —Hayward, CA
- $80,000 - $150,000 a year
- Full-time
- Marketing
- Customer service
- Mid-level
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Patient Experience Specialist
Probably Genetic —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Dental insurance
- 401(k)
Fractional HR Manager (Remote)
Malama Health —San Francisco, CA
- $80 - $120 an hour
- Contract
- Remote
- 5 years
- Mid-level
- Communication skills
- Health insurance
Quick Apply
22h
Care Manager II, Acute
Sutter Health —Antioch, CA
- $90.58 - $126.81 an hour
- 8 hour shift
- Acute care
- Nursing
- RN License
Hospice Community Liaison
Sequoia Hospice East Bay —Concord, CA
- $100,000 - $130,000 a year
- Full-time
- Marketing
- Mid-level
- Driver's License
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Retail Program Coordinator
Stanford Health Care Tri-Valley —Pleasanton, CA
- $35.02 - $45.32 an hour
- Full-time
- Hospitality
- Writing skills
- Merchandising
1d
Program Manager: Natalie's Place
CARDEA HEALTH —Fremont, CA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Disability insurance
Manager Market Access Patient Services
Abbott Laboratories —Alameda, CA
- $148,700 - $297,300 a year
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
- Health insurance
- Tuition reimbursement
2d
Hospital Support Services Administrator
Zuckerberg San Francisco General Hospital —San Francisco, CA
- $200,538 - $255,996 a year
- Full-time
- Hospital
- Master's degree
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
8d
Clinic Manager I (P/T .60 FTE)
La Clinica de La Raza —Oakland, CA
- $96,203 - $111,565 a year
- Part-time
- Mid-level
- 1 year
Quick Apply
Manager, Care Team
Independent Living Systems —Concord, CA
- $70,239.00 - $103,003.68 a year
- Full-time
- CPR Certification
- Master of Social Work
- Nursing
Quick Apply
Physician Assistant / Nurse Practitioner
CityHealth Urgent Care —San Leandro, CA
- $80 - $95 an hour
- Part-time
- Background check
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Occupational Therapist (OT) – Home Health | East Bay Territories (FT & Per Diem) - $10,000 Sign on Bonus (FT)
Health Link —Walnut Creek, CA
- $125,000 - $146,000 a year
- Part-time
- Mid-level
- Driver's License
- Home Health
- Health insurance
- Dental insurance
Quick Apply
Pharmacist - Per Diem (PRN)
VytlOne —Dublin, CA
- $65 - $75 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Patient care
Quick Apply

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Patient Services Manager - Walnut Creek, CA

PLANNED PARENTHOOD NORTHERN CALIFORNIA -
Walnut Creek, CA

Quick Apply

Job Details

Full-time
$70,304 - $73,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
403(b)
Paid sick time

Qualifications

Customer communication
Staff supervision
Program management
Team leadership
Word processing
Computer literacy
Spreadsheets
Basic math
Productivity software
Patient treatment
Team building

Full Job Description

Planned Parenthood Northern California (PPNorCal) is seeking a Patient Services Manager for our Walnut Creek Health Center. This role is full-time, 40 hours per week. Planned Parenthood Northern California (PPNorCal) offers a comprehensive benefits package, including 100% employer-paid medical insurance for full-time employees, 75% coverage for dependent children, 25% coverage for spouses/domestic partners, dental and vision insurance, employer-paid life and long-term disability coverage, earned time off (ETO) and paid sick time accrued based on hours worked, a 403(b) retirement plan with up to 4% employer match after 12 months, and 10 paid holidays plus 2 floating holidays each year.

Work Schedule

Monday: 11:30 AM – 8:00 PM

Tuesday: 8:00 AM – 4:30 PM

Wednesday: 11:30 AM – 8:00 PM

Thursday: 8:00 AM – 4:30 PM

Friday: 8:30 AM – 5:00 PM

Saturday: 8:30 AM – 5:00 PM (rotating)*

When scheduled to work a Saturday, the employee will receive one (1) weekday off during that same work week.

SUMMARY

As an integral part of the Health Center Management Team, the Patient Services Manager manages and supervises all aspects of the assigned center’s family planning/abortion program and/or colposcopy & sterilization program as applicable to the assigned center. This includes the daily operational functions of assuring adequate supply, equipment, and staffing levels for cost efficient and Patient-centered delivery of services and the on-going goals of high productivity and quality assurance. This position is supervised by the Center Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Directly manage and oversee the family planning and abortion program at the assigned center.
May also manage and oversee colposcopy and/or sterilization programs, depending on the assigned location.
Supervise the productivity, efficiency, quality assurance and adherence to protocols of assigned health care service. Monitor appointment schedules for efficiency for maximize patient volume or meeting patients’ projections.
Ensure services are provided in a patient-centered manner and enhancing the patient experience.
Responsible for program management including audits, statistical reports and maintenance of manuals.
Build a cohesive team by recruiting, hiring, training, supervising, evaluating and developing the non-licensed health center staff for assigned programs.
Handle communication problems with other staff and managers directly, constructively and with sensitivity.
Assist Regional/Center Director with ensuring productivity and quality assurance of clinical services.
Assist the Regional/Center Director with program development and all daily functions of the assigned center.
Assist the Regional/Center Director with the daily functions of the assigned center including working in both family planning and specialty services.
Provide direct-patient care approximately 40% of the time, while working side-by-side clinical staff.
Participate as a team member with other program managers and coordinators.
Attend affiliate-wide meetings as indicated.
Role-models and provides Leadership toward the implementation of PPNorCal’s Diversity, Equity, and Inclusion plan

SUPERVISORY RESPONSIBILITIES

Directly supervises or co-supervises 6-8 non-licensed clinical staff assigned to family planning and abortion services and/or colposcopy and/or sterilization services. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, and hiring employees; planning, assigning, and directing work; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of spreadsheet software and word processing software. Knowledge/experience with EHR & EPM systems preferred.

PROTECTED HEALTH INFORMATION (PHI) ACCESS REQUIREMENT

As required for health care operations and patient treatment.

OTHER SKILLS, ABILITIES, QUALIFICATIONS

Direct patient care experience, preferably in women’s health/reproductive health care.
Minimum one-year supervisory experience including personnel or program management.
Excellent customer service skills and commitment to providing the highest level of customer satisfaction.
Ability to respond with sensitivity to patients, staff and volunteers of all ages, lifestyles, and ethnic origins and function in a calm, supportive manner.
Ability to handle multiple demands calmly and efficiently.
Ability to work independently and as a team member.
Excellent problem solving and critical thinking skills.
Excellent organizational and time management skills.
Excellent leadership skills and ability to build a strong cohesive team.
Commitment to quality healthcare.
Bilingual English/Spanish preferred.

Pay Range: Planned Parenthood Northern California (PPNorCal) supports California’s new law (SB 1162) enhancing pay transparency. This new law requires employers with 15 or more employees to include a pay range in job postings. The pay range reflects the compensation that a new employee can expect to receive if offered employment. Employees with more experience, education, and other qualifying factors may be compensated at a higher rate of pay. The pay range for this position is: $70,304.00 - $73,000.00 annualized salary.

Planned Parenthood Northern California is an equal opportunity employer and works affirmatively to include diversity among its staff and does not discriminate on the basis of race, color, ethnicity, religion, sex/gender identity, sexual orientation, national origin, age, disability, income, marital status, or any other irrelevant dimension of diversity. PPNorCal values collaboration between employees of diverse backgrounds and experiences.

We provide healthcare and education services to 137,000 adults and youth every year at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what!

Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STI screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more.

Quick Apply

Refine Your Search

patient experience manager jobs in danville, ca

Patient Services Manager - Walnut Creek, CA

Patient Experience Coordinator OR Manager / Front Desk

Office Manager (Remote) - Contract-to-Hire

Program Manager: Timmy's Place

Case Management Assistant III

Facility Coordinator

Community Liaison - Home Health

Patient Experience Specialist

Fractional HR Manager (Remote)

Care Manager II, Acute

Hospice Community Liaison

Retail Program Coordinator

Program Manager: Natalie's Place

Manager Market Access Patient Services

Hospital Support Services Administrator

Clinic Manager I (P/T .60 FTE)

Manager, Care Team

Physician Assistant / Nurse Practitioner

Occupational Therapist (OT) – Home Health | East Bay Territories (FT & Per Diem) - $10,000 Sign on Bonus (FT)

Pharmacist - Per Diem (PRN)

I want to receive the latest job alert for patient experience manager in danville, ca

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