Top 873 Customer service technician Jobs in Daphne, Al

Field Technician - LA
INDIGITAL —Alabama
- $25.00 - $34.61 an hour
- On call
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Disability insurance
4d
Experienced Body Shop Technician
Rush Enterprises —Theodore, AL
- $28 - $38 an hour
- Full-time
- Dealership
- Mid-level
- 3 years
- Employee stock purchase plan
- Health insurance
Quick Apply
Express Lube Technician
Chuck Stevens CDJR —Bay Minette, AL
- $15 - $20 an hour
- Weekends as needed
- Clean driving record
- Dealership
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
13d
Sandy Sansing Chevrolet of Foley - Express Automotive Lube Technician
Sandy Sansing Chevrolet of Foley —Foley, AL
- $15 an hour
- Full-time
- Background check
- Clean driving record
- Dealership
- Disability insurance
- Health insurance
Quick Apply
Automotive Technician (B Through D Level)
Sandy Sansing Dealerships —Foley, AL
- $40,000 - $100,000 a year
- Full-time
- ASE Certification
- Background check
- Clean driving record
- Paid training
- Health insurance
Quick Apply
14d
Aggregate Equipment Service Tech
RPM Crushers & Screens LLC —Alabama
- $30 - $40 an hour
- Full-time
- Clean driving record
- Mechanic experience
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Diesel Mechanic Technician
Gulfstream Logistic Services —Foley, AL
- Full-time
- Mid-level
- Flatbed truck
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Lead IT Technician
Confidential —Mobile, AL
- $72,000 - $90,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Sr. Auto Glass Installation Technician - Store#21
Auto Glass Now —Mobile, AL
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
- Health savings account
- Paid holidays
Fuels Technician
BBCH —Alabama
- $30 - $40 an hour
- Full-time
- Background check
- CPR Certification
- Construction site
- Health savings account
- Disability insurance
Quick Apply
Service Technician
Williams Family RV —Robertsdale, AL
- $40,000 - $90,000 a year
- Full-time
- Heavy lifting
- Mid-level
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Mobile Diesel Technician-SUPERIOR PAY AND BENEFITS WITH ADVANCEMENT OPPORTUNITIES
Quality Fleet Services —Mobile, AL
- $25 - $35 an hour
- Overtime
- Background check
- Clean driving record
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Lead Laboratory Technician
Liquid Environmental Solutions —Mobile, AL
- From $25 an hour
- Full-time
- Background check
- High school diploma or GED
- Supervising experience
- Health savings account
- Health insurance
7d
Industrial Refrigeration Service Technician
CIMCO Refrigeration —Mobile, AL
- $66,000 - $120,000 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
5d
Experienced Field Service Technician
SUNSOUTH, LLC —Foley, AL
- $28 - $35 an hour
- Extended hours
- Clean driving record
- Mechanic experience
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Field Controls Technician
Thermo Systems LLC —Alabama
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Automotive Lube Technician
Eastern Shore Toyota —Daphne, AL
- $16 an hour
- Urgently hiring
- In person
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
Automation Technician
Sirius Talent —Bay Minette, AL
- Weekends as needed
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Experienced Veterinary Technician or Assistant
Overton Veterinary Hospital —Mobile, AL
- From $14 an hour
- Part-time
- Private practice
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Event Technician, Audio Visual (Part Time Casual) - Grand Hotel Point Clear
Encore Global —Point Clear, AL
- $14.22 - $18.49 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License

I want to receive the latest job alert for customer service technician in daphne, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service technician jobs near daphne, al

Field Technician - LA

INDIGITAL -
Alabama

Apply Now

Job Details

$25.00 - $34.61 an hour
4 days ago

Benefits

Internet reimbursement
Health savings account
Disability insurance
Health insurance
Unlimited paid time off
Dental insurance
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Hardware maintenance
Microsoft Office
Driver's License
Desktop (troubleshooting support)
Network architecture
Telephone systems
Clean workspace maintenance
Technical Proficiency

Full Job Description

Description:

Role Overview

As a Field Technician at INDIGITAL, you will be installing, troubleshooting, and maintaining various types of CPE equipment and technologies. You will be mostly working in the field and some at home. You will need to have a basic understanding of internal and external network architecture. You will be working with PBX and other telecom equipment. In this position you will be required to build your experience, knowledge, and decision-making skills to plan and execute company projects. You will perform a wide variety of tasks involving a wide degree of creativity. Individual latitude is provided, encouraged, recognized, and rewarded. You will be working in a team environment that provides the highest level of service, support, and customer satisfaction in our industry. This position will require travel to and from our general offices, customer locations and other industry events. The primary territory for this position is the state of Louisiana. The ideal candidate for this position must reside in Louisiana.

When someone calls 9-1-1, the technology has to work. We make sure it does.

At INDIGITAL, public safety isn't a product line — it's a mission. We are a purpose-built Next Generation 9-1-1 software and services company, and every single person on our team, from engineers to support specialists to market managers, is focused on one thing: keeping North America’s emergency communications infrastructure reliable, modern, and ready when lives are on the line.

That mission shows up in how we build, how we support, and how we show up for our customers every day. We own our technology platform — we control our own quality, drive our own innovation, and stay ahead of evolving NG911 standards. Our deployments span 25 states at every scale, from individual PSAPs to full statewide ESInet and NGCS solutions serving millions of residents — and we put in-state, experienced resources on the ground for every single one.

When you join INDIGITAL, you join a driven and accountable team where your contributions are visible, your growth is real, and your work has a direct impact on the infrastructure behind every emergency call made.

9-1-1 is not what we do. It's our Calling. Come build it with us.

Core Responsibilities

You will be primarily operating in the field technical service department.
You will be answering customer support calls and working trouble tickets.
Required to exhibit a strong customer service focus.
You will be working in a team-oriented environment, and you must function well as a team member.
Installation, maintenance, and support of various 911 solutions.
Identify and escalate any issues with products and/or services that impact customer acceptance, satisfaction, and retention.

Professional Responsibilities

Ensure good troubleshooting and communication skills with our NSOC while working on trouble tickets. Must keep tickets updated according to INDIGITAL’s trouble ticket policy and procedures.
Act as a liaison for the customer on administrative and technical matters for assigned projects/tickets.
Participate in our on-call rotation with members from the group.

Requirements:

Required Knowledge, Skills & Abilities

Technical

Basic PC troubleshooting and repair skills.
Basic PBX and telecom knowledge.
Working knowledge of basic networking.
Knowledge of MS Office and google apps.
Ability to utilize remote management tools.

Professional

Ability to work in a team environment.
Ability to hear and/or speak from 20 feet with groups containing five or more individuals.
Must have the ability to climb stairs/ladders and lift objects up to 60 pounds.
Work for long periods of time in server rooms and under desks.
Significant attention to detail.
Organized, with the ability to multitask.

Education, Experience & Certifications

Field support experience preferred.
Basic experience working with PC hardware, software preferred.
Basic experience working with PBX and telecom equipment preferred.
High School Diploma, G.E.D., or its equivalent

Additional Requirements

Willingness to work a flexible schedule as needed to meet departmental objectives; must remain accessible via communication device and coordinate coverage when unavailable
Occasional meetings or planning discussions may be scheduled outside of regular business hours
Valid driver's license required
Must maintain a professional appearance and clean workspace, including appropriate attire and safety equipment when required
INDIGITAL is a 100% certified drug and substance-free workplace

Travel is scheduled on an “as needed basis” to foster a positive culture within the Field Technical Service Department and to ensure goals are achieved. The cost associated with travel and lodging will be provided by the company at work sites, company events and other meetings. To perform the functions and responsibilities associated with the Field Technician position successfully, the selected candidate must be willing and able to perform each essential duty and/or responsibility with a satisfactory level of proficiency. The details provided are representative, but do not provide an all-inclusive list of the knowledge, skill, and ability required.

Benefits & Compensation Highlights

We offer competitive compensation commensurate with experience.
Unlimited PTO — flexible time off for vacation, personal, and sick needs, effective after 30 days of employment
Comprehensive Health Benefits — medical (HDHP), dental, vision, and HSA, effective the first of the month following 30 days of employment
Life & Disability Insurance — group life, voluntary supplemental life, and company paid short-term disability and voluntary long-term disability coverage
401(k) with Strong Company Match — 100% match up to 5% of salary, plus a 3% Safe Harbor contribution and 2% discretionary profit share, after one year of service
Technology Allowance — monthly stipend for internet and phone

Equal Employment Opportunity

INDIGITAL and its affiliate companies consider applicants solely on the basis of qualifications, without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employment is contingent on eligibility to legally work in the United States.

Apply Now

Refine Your Search

customer service technician jobs in daphne, al

Field Technician - LA

Experienced Body Shop Technician

Express Lube Technician

Sandy Sansing Chevrolet of Foley - Express Automotive Lube Technician

Automotive Technician (B Through D Level)

Aggregate Equipment Service Tech

Diesel Mechanic Technician

Lead IT Technician

Sr. Auto Glass Installation Technician - Store#21

Fuels Technician

Service Technician

Mobile Diesel Technician-SUPERIOR PAY AND BENEFITS WITH ADVANCEMENT OPPORTUNITIES

Lead Laboratory Technician

Industrial Refrigeration Service Technician

Experienced Field Service Technician

Field Controls Technician

Automotive Lube Technician

Automation Technician

Experienced Veterinary Technician or Assistant

Event Technician, Audio Visual (Part Time Casual) - Grand Hotel Point Clear

I want to receive the latest job alert for customer service technician in daphne, al

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected