Top 1197 Documentation manager Jobs in Darien Ct

Underwriting Member Services Operations Manager
Signal Management Services, LLC —South Norwalk, CT
- $90,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Office
- Databases
- Health savings account
- Health insurance
Quick Apply
Senior Property Manager
Beacon Communities LLC —Stamford, CT
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 3 years
- Health savings account
- Paid holidays
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Manager, Internal Communications
The Shade Store —Port Chester, NY
- $125,000 - $135,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
- Disability insurance
- Health insurance
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RN Supervisor 11P-7A
King Street Rehab —Port Chester, NY
- From $55 an hour
- Overnight shift
- RN License
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Pediatric RN Case Manager Home Care
All Pointe Home Care —Fairfield County, CT
- Full-time
- Nursing
- RN License
- Writing skills
- Paid time off
- Flexible schedule
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Manager of Cemetery Services and Sales
Trustees of Saint Patricks Cathedral —Hawthorne, NY
- From $125,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Sales
- Health insurance
- Dental insurance
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Lead Implementor/Programmer
Transaero Inc. —Melville, NY
- $100,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
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Quality Manager/Document Control (Bilingual in EN & Chinese)
America's Best Nutrition —Port Washington, NY
- $60,000 - $80,000 a year
- Full-time
- Management
- English
- Mid-level
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Shipping Manager
QTL —Milford, CT
- Full-time
- 5 years
- Office
- Forklift
- Health savings account
- Health insurance
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Project Manager - Ornamental Metals
Stamford Forge LLC —Stamford, CT
- $75,000 - $85,000 a year
- Full-time
- Construction site
- 5 years
- Driver's License
- Fuel card
- 401(k)
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Manager, Physical Therapist - up to $15k Sign on Bonus
Summit Health —Purchase, NY
- $93,900 - $117,400 a year
- Full-time
- Doctoral degree
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Quick Apply
Assistant / Executive Assistant/ Office Manager/ Operations Legal
Saachistyle —White Plains, NY
- $20 - $22 an hour
- Full-time
- Writing skills
- English
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Health Home Plus Supervisor
Confidential —New Rochelle, NY
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Lead Estimator - Heavy Civil Construction
PJS Group —New Rochelle, NY
- $160,000 - $180,000 a year
- Full-time
- Civil engineering
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)
Care Security Systems Inc. —Westchester County, NY
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Mitigation Project Manager (Servpro Experience) - Water, Mold, Fire
SERVPRO of Norwalk/Wilton —Norwalk, CT
- $60,000 - $80,000 a year
- 8 hour shift
- Background check
- Spanish
- Construction site
- Paid holidays
- Health insurance
Quick Apply
3d
Case Manager - Temporary Housing
Inspirica (CT) —Stamford, CT
- $47,000 - $52,000 a year
- Full-time
- Spanish
- CPR Certification
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Assistant Project Manager Development
MDG Design and Construction —Woodbury, NY
- $95,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Construction site
- Disability insurance
- Health insurance
Quick Apply
Production Manager
POWR2 —Bethel, CT
- $115,000 - $125,000 a year
- Full-time
- Schematics
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
7d
Lead Early Childhood Montessori Teacher
Love of Learning Montessori School —Centerport, NY
- $50,000 - $65,000 a year
- Full-time
- School experience
- Classroom
- Mid-level
Quick Apply
1d

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Underwriting Member Services Operations Manager

Signal Management Services, LLC
South Norwalk, CT

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Microsoft Excel
Filing
Process improvement
Databases
Time management

Full Job Description

Job Summary
The Underwriting Member Services Operations Manager supports the Chief Underwriting Officer by overseeing daily workflow, ensuring accuracy and timeliness of member transactions, and providing guidance to a team of Member Service Representatives (MSR). This role is responsible for improving operational efficiency, standardizing processes, and serving as an escalation point for complex member or broker inquiries. The Manager will perform all core MSR duties while also coordinating team performance, training, and quality control.

The Member Services Operations Manager exercises moderate independent judgment in coordinating team activities, resolving escalated issues, and ensuring compliance with established procedures. Works under general supervision but is expected to proactively identify and address operational challenges

This position plays a key role in maintaining high service standards for Signal Mutual and ensuring compliance with internal procedures and regulatory requirements. The Member Services Operations Manager will be expected to support immediate needs of the business including:

Support transition of Member Collateral management from Finance to Member Services
Support transition of Payroll Audit summaries and tracking from Operations to Member Services
Reimagine monthly Member payroll reporting processing, with design to implement technology solution

Essential Duties & Responsibilties

Team Leadership & Workflow Management
Provide daily direction, support, and oversight to MSRs to ensure consistent service delivery.
Monitor workload distribution and adjust assignments to maintain efficiency and meet deadlines.
Conduct periodic quality reviews of MSR work to ensure accuracy and adherence to procedures.
Recommend process improvements to increase efficiency and reduce errors.
Assist in onboarding, training, and mentoring new MSRs.
Member Services Operations
Oversee and assist with processing new member setups, renewals, and coverage changes.
Ensure accurate and timely entry of monthly payroll declarations and related billing activities.
Support MSRs in administering Signal Policies and State Act policies, including endorsements, questionnaires, invoices, and loss information requests.
Review complex applications, financial documents, and change requests for accuracy and completeness.
Ensure timely collection of outstanding payroll declarations, security instruments, and supplementary calls.
Maintain high-quality member and broker correspondence, ensuring consistency across the team.
Process Improvement & Efficiency
Identify workflow bottlenecks and implement solutions to streamline operations.
Develop and maintain standardized procedures for MSRs.
Collaborate with management to enhance database usage, reporting, and documentation practices.
Support the adoption of new tools, technologies, or processes that improve service delivery.
Communication & Coordination
Coordinate communication between MSRs, underwriters, brokers, adjusters, and other internal departments.
Ensure timely updates to mailing lists, member records, and internal systems.
Assist with preparation of materials for Board of Directors meetings when needed.
Maintain orderly files and ensure compliance with documentation guidelines

Qualifications

Associate’s degree or equivalent experience.
2–3 years of experience in a Property Casualty insurance policy administration or insurance operations role.
Prior experience in a lead, senior, or supervisory capacity preferred.
Knowledge of general insurance practices and the Longshore and Harbor Workers’
Compensation Act is beneficial
ACSR designation is preferred but not required.
Some travel may be required – to support remote direct report

Competencies

Strong leadership and coaching skills.
Excellent organizational and time-management abilities.
Ability to manage competing priorities and support a remote team.
High attention to detail and commitment to accuracy.
Strong interpersonal skills and ability to work cooperatively toward shared goals.
Ability to maintain confidentiality of proprietary information.
Adaptability, initiative, and dependability.
Proficiency in Microsoft Office; advanced Excel skills preferred.
Familiarity with Ocean Marine or USL&H insurance is a plus

Pay: $90,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

documentation manager jobs in darien ct

Underwriting Member Services Operations Manager

Senior Property Manager

Manager, Internal Communications

RN Supervisor 11P-7A

Pediatric RN Case Manager Home Care

Manager of Cemetery Services and Sales

Lead Implementor/Programmer

Quality Manager/Document Control (Bilingual in EN & Chinese)

Shipping Manager

Project Manager - Ornamental Metals

Manager, Physical Therapist - up to $15k Sign on Bonus

Assistant / Executive Assistant/ Office Manager/ Operations Legal

Health Home Plus Supervisor

Lead Estimator - Heavy Civil Construction

Lead Security Technician – Enterprise Access Control & CCTV (Westchester NY)

Mitigation Project Manager (Servpro Experience) - Water, Mold, Fire

Case Manager - Temporary Housing

Assistant Project Manager Development

Production Manager

Lead Early Childhood Montessori Teacher

I want to receive the latest job alert for documentation manager in darien ct

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