Top 187 Client care specialist Jobs in Dayton, Oh

Animal Care Specialist - Front Desk
Montgomery County, OH —Dayton, OH
- $41,475.20 - $52,956.80 a year
- Full-time
- Microsoft Word
- Mid-level
- Administrative experience
- Wellness program
- Health savings account
Outreach Specialist
DAYBREAK INC —Dayton, OH
- $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Children
Quick Apply
Patient Access Representative
Equitas Health, Inc. —Dayton, OH
- $18.13 - $21.78 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Dental insurance
- 401(k)
Quick Apply
Call Center Specialist - Admissions
Woodhaven - Havens of Ohio LLC —Dayton, OH
- $16.50 - $17.25 an hour
- Full-time
- Residential
- High school diploma or GED
- Rehabilitation center
- Loan repayment program
- Disability insurance
Quick Apply
8h
Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- CPR Certification
- Computer literacy
- Writing skills
Quick Apply
Care Support Specialist (Shelter) 1st shift
DAYBREAK INC —Dayton, OH
- $16.48 an hour
- Full-time
- Residential
- High school diploma or GED
- Psychology
Quick Apply
988 Crisis Triage/Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- $19 an hour
- Weekends as needed
- CPR Certification
- LPC
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
PATH Outreach Specialist
Miami Valley Housing Opportunities —Dayton, OH
- $21 an hour
- Full-time
- Background check
- Addiction Medicine
- Word processing
Quick Apply
Front Desk Staff
WoodStream Wellness —Miamisburg, OH
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid time off
- Employee discount
Quick Apply
Records Collection Specialist II
Alternate Solutions Health Network —Kettering, OH
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
Quick Apply
7d
Call Center Support Specialist
TCN BEHAVIORAL HEALTH SERVICES INC —Fairborn, OH
- Overtime
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Marketing Specialist - Part Time
Hollywood Gaming at Dayton Raceway —Dayton, OH
- $17 an hour
- Part-time
- Microsoft Outlook
- Marketing
- Mid-level
- Health insurance
- Paid time off
13d
Certification Support Specialist
EAGLE Certification Group —Dayton, OH
- $16 - $20 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
Direct Support Professional (DSP) – Day Shift | Dayton & Cinci
Empowered Community Services LLC —Englewood, OH
- $16 - $18 an hour
- Full-time
- 18 years or older
- CPR Certification
- Customer service
Quick Apply
Sales & Client Support Coordinator
IDEAL IMAGE INC —Englewood, OH
- Full-time
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
RONI Outreach Specialist
DAYBREAK INC —Dayton, OH
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Care Specialist (Drop-In)
DAYBREAK INC —Dayton, OH
- $16.48 an hour
- Full-time
- High school diploma or GED
- Psychology
- Social Work
Quick Apply
Salon Customer Experience Specialist - Fairfield Commons
JCPenney —Dayton, OH
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Therapeutic Behavior Specialist / Behavior Hero (Dayton, OH)
Heartland ABA —Dayton, OH
- $15 - $25 an hour
- Part-time
- No experience needed
- Children
- Home Health
- Paid training
- Opportunities for advancement
Quick Apply
Pet Caregiver / Specialist
Homeward Bound Pet Care —Centerville, OH
- $500 - $2,000 a month
- Part-time
- In-person
- Reliable transportation
- Communication skills
- Paid training
- Employee discount
Quick Apply
3d

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Animal Care Specialist - Front Desk

Montgomery County, OH -
Dayton, OH

Apply Now

Job Details

Full-time
$41,475.20 - $52,956.80 a year

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Animal behavioral training
Microsoft Word
Spreadsheets
Word embeddings
Administrative experience
Database management
Clerical experience
Local ordinances

Full Job Description

Position Overview

Ensures the health and safety of Montgomery County through extensive use of investigative, problem-solving, prevention, and mitigation strategies to keep pets and people together. Full performance level in clerical occupation under direction requiring independent analysis, exercise of judgment, and considerable detailed knowledge of assigned area's policies and procedures and varied and advanced functions of software specific to assigned area in order to perform specialized clerical duties (i.e., performs mathematical computations using software applications, cross references data and information and a variety of other procedures requiring absolute accuracy), requiring a high degree of skill in applying software functions to produce a wide range of documents that often require complex formats, edit and reformat electronic drafts, and update or revise existing databases or spreadsheets. Requires considerable knowledge of animal control regulations and dispatching operations; and correlating information concerning emergencies or unusual circumstances for the purpose of enforcing Ohio law regarding the control and licensing of dogs.

Summary of Job Duties

Performs job duties assigned: (1) assists with lost and found pets, fosters, and adoption, assists and/or completes paperwork, remains empathetic and non-judgmental in all interactions and uses de-escalation techniques and persuasive communication to assist finders and owners of dogs; (2) engages with our community, partners and stakeholders by gathering information, assessing the situation, and providing appropriate service(s), requires advanced familiarity with pet retention, rehoming, behavioral training, veterinary care and other resources to connect pets in need; (3) involves extensive use of judgement to make sound and safe decisions, requires advanced understanding and interpretation of animal body language and safe animal handling expertise; (4) in absence of Administrative Operations Supervisor: balances receipts daily using (calculator and/or computer type of software such as Microsoft Word); transfers and separates into appropriate revenue codes on pay-in sheet. Performs general clerical tasks, types routine (reports, memos, and letters to pet owners) and non-routine correspondence, schedules appointments and conference rooms, and prepares vouchers and invoices.

Assists clients by obtaining key information regarding canine behavior, health, location a loose dog was found, dog identifiers, etc. and ensures the same is documented in the appropriate animal management software; performs system searches and cross references information to assist investigations and/or connect pets home; computes daily, monthly, and annual statistics for Shelter activities using calculator or computer; retrieves sheltered animal reports from Animal Records Management System; sorts receipts daily numerically; sorts mail and distributes to various team members; assists and/or trains volunteers as needed.

Answers multi-line phones and operates multiple-key phone system. Answers routine telephone inquiries from the public and/or forwards calls to appropriate staff. Files documents (daily receipts, adoption records, cage counts, board of health records, euthanasia lists, etc.); requires functional knowledge of Ohio law and county-wide animal control ordinances governing the control, licensing, and humane treatment of animals; demonstrates working knowledge of animal restraint and animal care techniques and prepares for and attends court hearings as needed to give testimony in the prosecution of cases involving animal control.

Duties for Functional Area Assignment:

Dispatcher:

Coordinates daily requests, inquiries, and complaint calls with Animal Care & Control Officers (ACCO’s); Effectively prioritizes calls for service and assigns to ACCO’s based upon a totality of circumstances (e.g., number of ACCO’s, proximity, safety protocols, urgency, etc.); Operates computer terminal for record searches, telephone, and radio equipment to respond to incoming calls from citizens, personnel, and affiliated agency/business representatives concerning emergencies, routine service calls, requests for information, complaints, legal requirements, etc., and places calls and alerts staff of emergency situations.

Completes forms and prepares reports of actions taken for purposes of documentation, legal requirements, statistical records, or as dictated by policy.

Prepares/Releases citations and required licenses to persons found in violation of relevant laws concerning control and registration of dogs. Maintains various logs, records, reports, and other pertinent information. Processes outbound and incoming court forms and orders and initiates next steps as appropriate.

Front Desk:

Greets visitors and coordinates daily requests, inquiries, and complaint calls; Effectively prioritizes requests based upon a totality of circumstances (e.g., number of team members on shift, safety protocols, urgency, etc.); Operates computer terminal for record searches, telephone, and radio equipment to coordinate with various team members and assist visitors and callers with adoptions, lost and found pet searches, clinic appointments, dog license and microchip services, pet resources, etc.

Completes forms and prepares reports of actions taken for purposes of documentation, legal requirements, statistical records, or as dictated by policy.

Maintains various logs, records, reports, and other pertinent information.

Handles special projects as needed. Duties may cross functional areas.

(Performs other duties as required)

Minimum Qualifications and Requirements

Equivalent to high school diploma, two (2) years clerical experience utilizing PC and advanced function software for spreadsheets and database management; or alternative, equivalent evidence of the Minimum Class Requirements.

Supplemental Information

Must obtain and maintain a Notary Public license, and ASP Baton Certification within six (6) months of employment.

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Refine Your Search

client care specialist jobs in dayton, oh

Animal Care Specialist - Front Desk

Outreach Specialist

Patient Access Representative

Call Center Specialist - Admissions

Crisis Triage/Call Center Support Specialist

Care Support Specialist (Shelter) 1st shift

988 Crisis Triage/Call Center Support Specialist

PATH Outreach Specialist

Front Desk Staff

Records Collection Specialist II

Call Center Support Specialist

Marketing Specialist - Part Time

Certification Support Specialist

Direct Support Professional (DSP) – Day Shift | Dayton & Cinci

Sales & Client Support Coordinator

RONI Outreach Specialist

Care Specialist (Drop-In)

Salon Customer Experience Specialist - Fairfield Commons

Therapeutic Behavior Specialist / Behavior Hero (Dayton, OH)

Pet Caregiver / Specialist

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