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Field Service Technician I - Portland, OR

Hach -
Portland, OR

Apply Now

Job Details

Full-time
$29 - $31 an hour
8 days ago

Benefits

Travel reimbursement
Company car
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Benefits from day one
Paid sick time

Qualifications

Customer communication
Company vehicle operation
High school diploma or GED
Driver's License
Instrument maintenance
Mechanical knowledge

Full Job Description

Imagine yourself…

Doing meaningful work that makes an everyday impact on the world around you...
Traveling in your job and discovering new places while making an impact on society...
Thriving in a supportive team environment that inspires you to strive for excellence...

At Hach (www.hach.com), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

More about us: https://www.hach.com/about-us & https://www.youtube.com/watch?v=yU6jD2xQoEk

We offer:

Training period: comprehensive 10-week training period - 8 weeks in the field working side by side with a dedicated trainer & 2 weeks classroom-based training in Loveland, CO.
3 days off per week! After completion of training, your schedule will consist of 4 shifts per week at 10-hour days based on workload demand.
Company car (maintenance/fuel paid for by us)
Company Cell phone
Corporate credit card for company expenses
Full benefits starting your first day: including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year), and 48 hours of Paid Sick Leave
Hach Bonus: up to 6% of the yearly salary, paid out quarterly.
Dedicated support staff to assist you in helping your customers.
Many growth and development opportunities are available!

The Field Service Technician I is responsible for delivering high-quality customer service, performing preventive maintenance, routine repairs, and calibrating and verifying Hach devices at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants).

Portland, OR - remote.

In this role, you will:

Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc....Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2) *
Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
Follows safe work practices according to company policy.
Executes administrative activities in support of service visits.
Daily travel to customer sites. This role will be based in Portland, OR, area and support our customers throughout the territory. Company-paid travel, accommodations, and meals are provided for overnight stays.

The essential requirements of the job include:

HS Diploma required; Associates/technical degree preferred, or a combination of education and experience.
Mechanical aptitude is a must - experience with preventative maintenance and technical diagnostics/repair.
2+ years of field service experience and/or customer-facing roles preferred.
This position requires occasional rental of vehicles or booking of hotel rooms for business travel. A valid driver's license, a clean driving record, and the ability to rent a car and/ or hotel rooms under applicable state law are required.

Travel Requirements:

This position requires daily travel to customer sites, typically within a 2-hour radius of the home office.
On average, 65% of weekly travel will include overnight stays.
Occasional travel to other states within the region is expected, with trips lasting up to one week at a time.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $29.00 - $31.00 USD per hour.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Apply Now

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Portland, OR - remote.

In this role, you will:

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