Top 75 Customer experience coordinator Jobs in Dekalb, Il

Customer Experience Coordinator
Integrity Concrete Coatings —Sycamore, IL
- From $20 an hour
- Temporary
- English
- Office
- Administrative experience
- Paid time off
Quick Apply
10h
Bilingual Home Care Coordinator
European Service at Home, Inc —Sycamore, IL
- $23 - $25 an hour
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid training
- Paid holidays
5d
Dental Insurance Coordinator
Campton Square Oral Surgery —Saint Charles, IL
- $26 - $27 an hour
- Full-time
- Background check
- Dental office
- Surgery
- Health insurance
- Dental insurance
Quick Apply
10d
Coordinator I - Fire Equipment Service
Fox Valley Fire & Safety, Inc. —Elgin, IL
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
7d
Repair Shop Coordinator
Superior Industrial Equipment —Sycamore, IL
- $60,000 - $80,000 a year
- 8 hour shift
- CAD
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
14d
Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Supply Chain Coordinator (CIC) (f/m/d)
Freudenberg Household Products LP (USA) —Aurora, IL
- $28 - $30 an hour
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
Front Desk Coordinator I
Smile Doctors —Saint Charles, IL
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
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Patient Experience Coordinator | Where Patients Feel Like Family
Smile Haven Dental Studio —Saint Charles, IL
- $15 - $35 an hour
- Part-time
- Background check
- Private practice
- Dental office
- Continuing education credits
- Disability insurance
Quick Apply
6d
Patient Access Ops Coordinator
Northwestern Memorial Healthcare —Huntley, IL
- $26.91 - $37.67 an hour
- Overnight shift
- Background check
- Computer literacy
- English
- Tuition reimbursement
- 401(k) matching
Quick Apply
4d
Customer Service/Project Management Coordinator
RETAIL FIRST INC —Elgin, IL
- $40,000 - $60,000 a year
- Full-time
- Oracle
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Patient Services Coordinator
PT Solutions Physical Therapy —Aurora, IL
- $19 - $21 a year
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
4d
Communicable Disease and Immunization Program Coordinator
DeKalb County, Illinois —DeKalb, IL
- $36.73 an hour
- Weekends as needed
- Background check
- Nursing
- Current TB test
- Wellness program
- COVID-19 protective measures
ED Coordinator (Belvidere)
UW Health —Belvidere, IL
- $19.97 - $27.96 an hour
- 12 hour shift
- CPR Certification
- Customer service
- Military
- Disability insurance
- Health insurance
14d
Training Coordinator
Wayfair —South Elgin, IL
- $24.75 - $26.25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
6d
Shipping Coordinator
Elgin Die Mold —Pingree Grove, IL
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Housing Coordinator
Corpay —Saint Charles, IL
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Key Carrier Coordinator
HomeGoods —DeKalb, IL
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Organizational skills
- Paid parental leave
- Health savings account
10d
Order Fulfillment Coordinator
Pella Corporation —Geneva, IL
- $26 - $32 an hour
- Full-time
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Patient Access Coordinator
Hanger, Inc. —Geneva, IL
- $20 - $23 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply

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customer experience coordinator jobs near dekalb, il

Customer Experience Coordinator

Integrity Concrete Coatings
Sycamore, IL

Quick Apply

Job Details

Temporary | Full-time
From $20 an hour
10 hours ago

Benefits

Paid time off

Qualifications

Computer operation
Customer relationship building
Phone communication
Client rapport building
English
Customer relationship management (CRM) systems (technically supported)
Computer skills

Full Job Description

Customer Experience Coordinator

Integrity Concrete Coatings

Location: Sycamore, IL

Job Type: Full-Time, Seasonal

Expected Season: August–December

Position Overview

Integrity Concrete Coatings is seeking an experienced Customer Experience Coordinator to support our customers, sales team, and daily office operations during our busiest season.

This is not a basic receptionist position.

The Customer Experience Coordinator is often the first person a prospective customer speaks with and plays a direct role in the sales process. The right candidate will know how to create rapport, ask thoughtful questions, communicate value, guide the conversation, and confidently schedule qualified estimate appointments.

Our goal is to provide a customer experience that is second to none—from the first phone call through the completion of the project and beyond.

Primary Responsibilities

- Answer incoming customer and prospective customer calls

- Create a professional, welcoming, and confident first impression

- Ask questions to better understand each customer’s needs

- Explain the company’s services and appointment process clearly

- Guide qualified customers toward scheduling an estimate

- Schedule and confirm appointments accurately

- Respond to inquiries through phone, text, and email

- Maintain accurate customer records and appointment information

- Support the sales team with lead communication and scheduling

- Coordinate information between customers, sales, and operations

- Follow through on open customer questions and outstanding tasks

- Help maintain a consistently exceptional customer experience

Required Qualifications

- Previous customer service, inside sales, administrative, call center, scheduling, or related experience

- Strong and confident verbal communication skills

- Professional phone presence

- Ability to build rapport and establish trust quickly

- Understanding that customer service and sales support are closely connected

- Strong organization and multitasking skills

- Basic computer, email, and phone-system proficiency

- Ability to learn scheduling and CRM software

- Dependable attendance and punctuality

- Strong follow-through and attention to detail

- Ability to work effectively as part of a team

Preferred Qualifications

- Experience booking appointments or qualifying incoming leads

- Experience in home services, construction, sales, or a fast-paced office environment

- Experience using CRM or customer scheduling software

- Experience handling customer concerns or objections

- Previous leadership, training, or supervisory experience

What Success Looks Like

Success in this role means:

- Customers receive prompt and professional responses

- Incoming calls are handled confidently

- Qualified estimate appointments are booked accurately

- Customer records remain organized and complete

- Sales and operations receive clear information

- Customers consistently feel heard, respected, and well cared for

- Tasks are completed without requiring constant follow-up

Growth and Leadership Opportunities

This position is initially expected to run from August through December. However, high-performing employees may have the opportunity to take on additional responsibilities, assist with training and process improvement, pursue future leadership opportunities, or grow into a longer-term position as the company continues expanding.

We are looking for someone who takes ownership of their role, wants to improve, and is motivated by the opportunity to grow with the company.

Ideal Candidate

The ideal candidate is experienced, confident, organized, coachable, and genuinely committed to providing an exceptional customer experience. They understand that the first phone call can determine whether a prospective customer chooses to work with us.

If you take pride in helping customers, supporting sales, and representing a company at a high level, we encourage you to apply!

Pay: From $20.00 per hour

Benefits:

Paid time off

Language:

English (Required)

Ability to Commute:

Sycamore, IL 60178 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in dekalb, il

Customer Experience Coordinator

Bilingual Home Care Coordinator

Dental Insurance Coordinator

Coordinator I - Fire Equipment Service

Repair Shop Coordinator

Customer Account Coordinator

Customer Service Supply Chain Coordinator (CIC) (f/m/d)

Front Desk Coordinator I

Patient Experience Coordinator | Where Patients Feel Like Family

Patient Access Ops Coordinator

Customer Service/Project Management Coordinator

Patient Services Coordinator

Communicable Disease and Immunization Program Coordinator

ED Coordinator (Belvidere)

Training Coordinator

Shipping Coordinator

Housing Coordinator

Key Carrier Coordinator

Order Fulfillment Coordinator

Patient Access Coordinator

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