This position within the Department of Human Resources serves as a key member of the Workforce Support Services team, providing centralized support to a verity of State of Delaware agencies. In this role, the incumbent will promote positive employee relations through effective staff supervision and by interpreting, explaining, and applying applicable laws, rules, regulations, polices, and procedures. The position is responsible for developing solutions, providing recommendations, and offering guidance and direction to our team members on workforce-related matters. Strong attention to detail, communication, and problem-solving skills are essential for success in this role.
Professional human resource work is characterized by the application of human resource theories, principles and models to support the administration of human resource functions; as well as the use of knowledge, discretion, consultation and independent judgment in applying and/or interpreting human resource laws, rules, regulations, standards, policies and procedures to address a variety of human resource activities, challenges, issues and assignments. Work often involves review, evaluation, consultation, and recommendations of specific courses of action to be taken, through collaboration with employees, supervisors, managers, and others, and in compliance with human resource laws, rules, regulations, standards, policies and procedures.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed.
- Provides guidance, direction and recommendations to employees, management and others based on findings, rules, regulations, policies, guidelines and precedents that impact assigned area of human resources.
- Depending on the size of an assigned agency and operations, employees perform professional human resource work specializing in one or more human resource functions or perform professional human resource work as a generalist for all human resource functions of one or more assigned agencies.
- Applies, explains, and ensures compliance with state and federal human resource laws, rules, regulations, standards, policies and procedures.
- Analyzes inquiries, needs and challenges; assesses organizational impact; evaluates alternatives/options and makes recommendations.
- Explains and supports human resource related actions and recommendations.
- Reports workplace risk management issues to leadership (e.g., safety, health).
- Researches, collects, analyzes and evaluates data and information from a variety of sources and documents findings in narrative and statistical reports.
- Utilizes automated human resources information systems or other computerized systems to research and report on data; may perform quality reviews of data in systems.
- Conducts special assignments and studies.
- Participates in interviews, meetings, conference calls and/or presentations.
- May calculate, resolve discrepancies and report on data for an agency’s payroll.
JOB REQUIREMENTS for Human Resource Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1. Applicants must possess at least one of the following:
Possession of a Bachelor’s degree or higher.
OR
Four years of professional human resource experience.
OR
Three years of professional human resource experience AND a Statewide Human Resource Certification or professional human resource certification.
In addition to the above requirement, applicants must meet all of the job requirements below:
2. Three years’ experience in performing professional human resource work in support of a human resource function.
3. Three years’ experience in providing guidance, direction and recommendations to employees, management or others on inquiries and/or challenges.
4. One year of experience in ensuring compliance with human resource laws, rules, regulations, standards, policies and procedures.
5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations are available for applicants with disabilities in all phases of the application and employment process.
Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.
If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email [email protected].
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
