Top 14 Helpdesk technician Jobs in Delmar Ny

Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
IT Technician I
C.T. Male Associates —Latham, NY
- $25 - $29 an hour
- Full-time
- Office
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
3d
IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Albany, NY
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Technician- Glenville, NY
Trustco Bank —Schenectady, NY
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Office
- Paid training
- Health savings account
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Albany, NY
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Systems & Network Technician
cb20 —Berlin, NY
- $22 - $26 an hour
- Weekends as needed
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
6d
Plant Utilities Assistant (NY HELPS) - VID 219098
State of New York - General Services, Office of —Albany, NY
- $42,641 - $52,413 a year
- Full-time
- Background check
- OSHA
- Mid-level
3d

More jobs to discover

Find similar jobs that you might be interested in.

IT Technician I
C.T. Male Associates —Latham, NY
Communication: Ability to explain technical concepts clearly to non-technical users and actively listen to their issues. Diagnose and solve hardware problems.
$25 - $29 an hour
3d
Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
Responds to telephone, email, and on-line requests for technical support. Minimum one-year experience in a technical support or help desk center is preferred.
$21 - $25 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
IT Helpdesk Technician
American business solutions inc —Columbus, OH
Knowledge of:* (1) computers & electronics;(2) oral & written communication tools & techniques; (3) customer support & personal service; (4) telecommunications…
$17 - $18 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in delmar ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near delmar ny

Tier 1 Managed IT Technician

Usherwood Office Technology -
Albany, NY

Apply Now

Job Details

$21 - $25 an hour

Qualifications

Customer communication

Full Job Description

Job Description

The IT Help Desk Technician is a key member of the Usherwood team for providing support for all managed IT clients. As a Microsoft Gold Partner, the position provides end user support for diverse IT challenges from computer hardware and application issues to mobile devices.

Duties and Responsibilities

Respond to service tickets placed from our customers regarding Managed IT services (desktop, tablet, and mobile device support, offline servers, software updates, virus removal)
Identifies, researches, and resolves technical problems of moderate complexity.
Responds to telephone, email, and on-line requests for technical support.
Documents, tracks, and monitors the client’s problem using applicable systems and tools.
Coordinate with other teams or departments to resolve service tickets
Assist in the delivery and onboarding of Managed IT services
Escalate unresolved issue to Tier II support level

Core Competencies

Teamwork

Interacts with people effectively. Able and willing to share and receive information.
Co-operates within the group and across groups.
Supports group decisions and puts group goals ahead of own goals

Motivation

Displays energy and enthusiasm in approaching the job.
Commits to putting in additional effort.
Maintains high level of productivity and self-direction.

Problem Solving

Analyzes problem by gathering and organizing all relevant information.
Identifies cause and effect relationships.
Comes up with appropriate solutions.

Skills and Qualifications

Education and Experience

Associates Degree in either Computer Science or IT is preferred
Minimum one-year experience in a technical support or help desk center is preferred
CompTIA A+ Certification is preferred

Skills

Knowledge of Microsoft windows operating systems, mobile devices and printers/scanners, Microsoft Office Suite, and ticketing system applications
Ability to prioritize and multitask assigned issues in a fast-paced work environment
Positive attitude of customer service and integrity
Must be able to communicate with customers in a professional manner
Demonstrated problem troubleshooting, root cause and resolution skills

This position is eligible for bonus program

Apply Now

Refine Your Search

helpdesk technician jobs in delmar ny

Tier 1 Managed IT Technician

IT Technician I

IT Support Technician

Senior Help Desk Technician

IT Technician- Glenville, NY

Now Hiring IT and Telecom Field Technicians

Systems & Network Technician

Plant Utilities Assistant (NY HELPS) - VID 219098

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in delmar ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected