Top 73 It support specialist Jobs in Delmar Ny

IT Solution Center Associate
COORDINATED CARE ALLIANCE NY INC —Clifton Park, NY
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
9d
IOS Mobile Support
Mindlance —Albany, NY
- $36 - $38 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Health insurance
Quick Apply
5d
Desktop Support Technician
Ovation Workplace Services —Schenectady, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
IT Budget and Operations Specialist
The Research Foundation For SUNY —Albany, NY
- $71,547 - $83,206 a year
- Online Application
- Microsoft Excel
- Oracle
- Mid-level
12d
IT Field Service Technician
Hemmersbach Nordamerika —Albany, NY
- $22 - $26 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
IT Specialist I
Rivers Casino & Resort Schenectady —Schenectady, NY
- $29.79 - $33.10 an hour
- Holidays
- Google Workspace
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
6d
Service Desk Analyst
Community Care Physicians —Latham, NY
- $21 - $34 an hour
- Overtime
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Desktop Support Technician
SN Technologies pvt ltd —Latham, NY
- $25.98 - $31.28 an hour
- Full-time
- Mid-level
- Communication skills
- Dental insurance
Quick Apply
6d
Help Desk Technician
Driscoll Foods —West Coxsackie, NY
- From $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
10d
Tech Field Support II
Albany Medical Center —Albany, NY
- $54,690 - $82,035 a year
- Full-time
- Mid-level
Desktop Technician II
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Mid-level
- Organizational skills
11d
Desktop Support Technician
DTS IT STAFFING —Rensselaer, NY
- $4,000 a month
- Full-time
- Mid-level
- Windows
- In-person
Quick Apply
3d
Technology Support Analyst II
John W Danforth Company —Clifton Park, NY
- $62,400 - $68,400 a year
- Full-time
- Computer literacy
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Service Desk Analyst
Union College —Schenectady, NY
- $60,000 - $62,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Procurement Specialist
Pat N Sally Inc —Albany, NY
- $35 - $40 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Contracts
Quick Apply
13d
IT Support Technician
Core BTS, INC. —Niskayuna, NY
- $24 - $25 an hour
- Classroom
- Mid-level
- Computer networking
Quick Apply
IT Support Specialist - Albany, NY
SGI Global, LLC —Albany, NY
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Fleet Support Specialist
GE Vernova —Schenectady, NY
- $62,400 - $95,500 a year
- Full-time
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
IT Hardware Technician
Zones —Albany, NY
- Up to $32 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Programmer Analyst - End Use Support
Albany Medical Center —Albany, NY
- $70,068 - $108,605 a year
- Weekends as needed
- Classroom
- Computer science
- Computer Science

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IT Solution Center Associate

COORDINATED CARE ALLIANCE NY INC
Clifton Park, NY

Quick Apply

Job Details

Full-time
$25 - $27 an hour
9 days ago

Qualifications

iOS support
High school diploma or GED
Desktop (troubleshooting support)
Telephone systems
Technical Proficiency
Mobile devices

Full Job Description

This position requires in-person work at a minimum of 4x per week.

Job Summary:

Under the general supervision of the IT Solution Center Manager, the IT Solution Center Associate is a key member of the Information Technology department, providing a wide variety of end user and technical support to all departments of CCANY and the CCO’s. This position is responsible for the initial response to incoming end user support requests from associates at all levels of the organization. The IT Solution Center Associate will be required to offer exceptional service in a fast-paced environment to both remote and on-premises customers, providing a wide range of support.

Essential Duties and Responsibilities:

Provide timely responses to all phone calls, emails, and self-service requests for technical assistance.
Create tickets, resolve issues striving for first-call resolution, work collaboratively with other IT members to resolve customer requests.
Provide exceptional customer service to a remote workforce.
Identify areas driving help desk call volume and work with team members to develop solutions to mitigate issues.
Develop customer facing guidance on new/existing technology.
Participate in orientation to introduce new employees to technology used.
Provide on-call technical support on a rotational basis.
Perform data-entry tasks as needed.
Maintains confidentiality.
Performs other duties, as assigned.
Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.

A High School diploma is required.
An Associate degree or a Bachelor’s degree in related field and/or equivalent experience preferred.
A minimum of two (2) years of experience is required.
Excellent verbal, written, listening, questioning, and interpersonal communication skills.
Strong working knowledge of Laptops, Cell phones (iPhone), multi-function printers, etc. is required.
Knowledge of Windows OS, MS Office 365 suite, Adobe Acrobat, Outlook, One Drive, Laptops, Voice over IP software (RingCentral) is preferred.
Must possess the ability to exercise critical thinking and collaborate with team members to ensure appropriate resolutions are met.
Must possess strong customer service skills.
Ability to explain technical concepts to a workforce with a diverse set of technical skills/knowledge.
Must be flexible and adaptable, able to cope with unexpected events.
Ability to make appropriate decisions in a dynamic and fast-paced environment with/without direct supervision.
Must be able to work a schedule of 8:30 a.m. to 5:00 p.m.
Participate in various projects as assigned.
Report to work in-person a minimum of 4 days a week
Travel is required.
Absolute sense of integrity and personal commitment to serving people with I/DD and their families.
Ability to work autonomously.
Demonstrate professionalism, respect, and ability to work in a team environment.

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.

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Refine Your Search

it support specialist jobs in delmar ny

IT Solution Center Associate

IOS Mobile Support

Desktop Support Technician

IT Budget and Operations Specialist

IT Field Service Technician

IT Specialist I

Service Desk Analyst

Desktop Support Technician

Help Desk Technician

Tech Field Support II

Desktop Technician II

Desktop Support Technician

Technology Support Analyst II

Service Desk Analyst

IT Procurement Specialist

IT Support Technician

IT Support Specialist - Albany, NY

Fleet Support Specialist

IT Hardware Technician

Programmer Analyst - End Use Support

I want to receive the latest job alert for it support specialist in delmar ny

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